this post was submitted on 01 Sep 2024
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I decided to purchase store bought ice cream after years of just buying from places like Cold Stone. It seems to me most ice cream manufacturers have very soft ice cream now despite storing it in a freezer for a week straight. I could easily drop a spoon in the tub and watch it cut straight through to the bottom. The consistency is now kind of disgusting because it feels like I'm eating whipped cream instead of something that should be semi solid. So far I've tried Tillamook, Dryer's, and Target's in house brand and they all have that same mushy texture.

Before anyone suggests it's my freezer, I've kept it relatively uncluttered and everything else stays frozen just fine. I also make sure not to purchase those tubs of "Frozen Dairy Dessert". What happened? Is this some cost cutting measure or are customer's preferences really going to extremely soft textures?

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[–] Zarxrax 73 points 2 months ago (2 children)

I can buy some ice cream and put it in my freezer, and it's extremely soft, I can just put a spoon in it with no resistance. I put that exact same ice cream in my parents freezer and it gets so hard that I can't even scoop it with an ice cream scoop unless I let it thaw out for a few minutes. The temperature it's stored at absolutely plays a huge difference.

[–] [email protected] 17 points 2 months ago (1 children)

Assuming 1) you want things to be colder, 2) your budget can accommodate a bit of extra electricity usage and 3) the following actually exists on your appliance, many freezers have a dial somewhere that can be used to set the temperature.

Sometimes it's coupled to the setting for an attached refrigerator section. Sometimes, yes, it's an unchangeable setting whether there are other settings elsewhere or not. Might still be worth double-checking.

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[–] Bgugi 7 points 2 months ago (1 children)

All ice cream (and related desserts) will get harder as they get colder. This is because more water freezes and the fat viscosity increases. If your ice cream isn't hard enough, your freezer isn't cold enough.

Take a reliable thermometer and check the temp of your ice cream tub. Is be willing to bet it's a lot warmer than the USDA recommended 0°F (253 K).

[–] QuadratureSurfer 5 points 2 months ago

All ice cream (and related desserts) will get harder as they get colder.

It feels like you're comparing ice cream/desserts that are completely frozen to ice cream/desserts that are partially frozen, which is not what this post is about...

Although if the ice cream does get slightly liquidy before re-freezing, it will be much harder than it was before. This is why one of the most important factors when making ice cream is to continually mix up the ice cream while it freezes.

[–] [email protected] 55 points 2 months ago (1 children)

i could easily drop a spoon in the tub and watch it cut straight through to the bottom.

Dude, if this is true, your freezer is not cold enough.

[–] helpImTrappedOnline 15 points 2 months ago* (last edited 2 months ago)

I will second this, please buy a thermometer or two. I like the ones that tell you the min/max temp its recorded. (Random example, never bought this particular one, check reviews etc.

I looked at multiple sources to double check the correct temperature, many agree that the freezer should be at 0°F (-18°C)). Water freezes (and by extention most everything else) at 32°F (0°C), siginficatly higher than the recommended 0. Here's the sceinific Wikipedia article about why, TLDR: not every food freezes at 0°C, so set freezer low enough everything will freeze.

I found this article that goes over all kinds of food storage info (fridge and how the produce drawers work, freezer temp, pantry etc.)

https://www.energy.gov/energysaver/refrigerator-freezer-use-and-temperature-tips

While you wait for your thermometer, ensure ~~nothing is blocking the freezer vents~~ (you said you did that) and turn that thing up.

The non-scientific, not recommended check; Your icecream should roughly be something in between a rock and butter. If its a rock, its too cold, and its its butter/soup its too warm.

[–] [email protected] 38 points 2 months ago

Sounds like your freezer isn’t actually getting cold enough for the ice cream. Semi-melted Tilamook will get whipped-esque if not cold enough. Put a digital thermometer in there for a while and see what temp it’s holding! No ice cream is “drop metal into it and it slides to the bottom” unless it’s not cold enough

As for ice cream consistency, afaik more cream content (which is better ice cream) will be softer at the same temperature compared to ice cream with more water content (shit ice cream). Breyers regular (I think they have a fancy attempt with more cream) is pretty watery, Tilamook is creamed up

(Do you notice a lot of frost on stuff? That is a sign of a bad seal and (humid) air is getting in)

[–] [email protected] 25 points 2 months ago

"Is my freezer the problem? No, it's every ice cream manufacturer that's wrong."

I've bought Target's store brand ice cream fairly recently and it was a perfectly normal consistency, for what it's worth. Maybe it's regional?

[–] [email protected] 19 points 2 months ago

Copious amounts of gums and max overruns (adding air) together result in softer texture when frozen, which the average consumer likes, and higher yields, which the producer likes.

Essentially you're buying 40% air with most brands, and the other 60% is not entirely cream & sugar & flavors. Try gelato or a local producer.

[–] AA5B 14 points 2 months ago

It’s your freezer. I’ve also been buying Tillamook lately because it is softer and creamier: I can scoop it with an ice cream scoop. I certainly can’t drop a spoon in it, nor can I usually scoop it without destroying a normal spoon. I have to assume that you’re either using hyperbole or your freezer is not working correctly

[–] irotsoma 13 points 2 months ago (1 children)

Yes.

Many products are now whipped to increase the volume with less product as a form of shrinkflation and/or include ingredients to reduce ice crystal formation from repeated melting and refreezing to reduce waste and the impact of understaffing in supply chains and grocery stores that lead to product being left out for extended periods. Haagen Dazs recently finally converted all of their flavors. The plain vanilla and vanilla swiss almond were a few of the last ones to change. But it's been a slow progression of different manufacturers over the last couple of decades really.

It's sad because ice cream is my favorite dessert. I eat a lot of it, or at least used to. There are only a few brands with a few flavors remaining that make good "hard" ice cream outside of ice cream shops. But the good shops are so expensive.

[–] [email protected] 4 points 2 months ago

Start making your own. It's so fun and rewarding.

[–] LordKitsuna 12 points 2 months ago (2 children)

Where are you finding this magic ice-cream. I fucking love soft fluffy ice-cream but everything i buy turns to stone in short order.

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[–] Treczoks 12 points 2 months ago

Of course store-bought ice cream is soft. Have you noticed that they sell ice cream by volume and not by weight? They just add some more stabilizers, and basically "blow up" the mass with Nitrogen. Every liter of Nitrogen is a liter of ice cream more sold. Basically profit from the air. It is hard to get a cheaper ingredient except maybe water. And that is a bit harder to conceal.

[–] hperrin 12 points 2 months ago

If you really want it harder, you can just turn your freezer’s temperature lower.

[–] [email protected] 11 points 2 months ago* (last edited 2 months ago) (2 children)

Cold Stone is soft because they slap it around on that cold slab of stone before they put it in a cup or cone.

IDK what could be wrong with your store bought. Or maybe what's right... The last few times I've gotten some ice cream, shits rock hard and full of ice crystals from having been melted and refrozen god knows how many times. Maybe your freezer is set too high for the ice cream but not the other things you keep?

I do know a trick to find what ice cream has better ingredients though. Find two or more brands in the same size container, and then see which one actually weighs more. They'll all be in ounces or some fluid measurement, and the weight will be heavier in the ones with fewer fillers like if it was only made using cream, eggs and sugar.

[–] acosmichippo 4 points 2 months ago

i think ice cream shops in general keep their ice cream at higher temperatures than a typical residential freezer. our freezers at home are super cold for maximum preservation, but ice cream shops are more concerned about optimum ice cream consistency for single servings.

[–] [email protected] 3 points 2 months ago (1 children)

Experimenting with the freezer's settings didn't cause too much of a change with the ice cream's texture. Max and minimum temperatures had pretty much no impact. I've even opened the tub right after purchasing and it still had the same issue. If the store's freezers couldn't keep it somewhat solid, then I can only assume it's deliberately been made this way now.

[–] LesserAbe 4 points 2 months ago* (last edited 2 months ago)

Sorry you're having this issue. It doesn't line up with my recent experiences with ice cream. I'd recommend trying a different freezer (or multiple different freezers) with the same brand and see if the hardness is different. My bet is it's not cold enough.

[–] [email protected] 11 points 2 months ago

There was a minor scandal a few years ago where brands like Bryers were injecting air into their ice cream so they could do shinkflation without changing the size of the packaging. But I haven't noticed anything like that with Tillamook, which we almost always have in the house.

[–] squirrelwithnut 10 points 2 months ago

Before anyone suggests it's my freezer, I've kept it relatively uncluttered and everything else stays frozen just fine. I also make sure not to purchase those tubs of "Frozen Dairy Dessert". What happened? Is this some cost cutting measure or are customer's preferences really going to extremely soft textures?

It's both. Commercial ice cream is either overchurned to add more air, making it lighter and softer, or uses a lot of additives. You have to buy "premium" brands to get real ice cream, or get it from a local ice cream place.

It also sounds like your freezer is not cold enough. I know because I'm dealing with a similar issue. My freezer is cold enough to keep everything frozen, except ice cream. My freezer was only getting down to 20°F which is cold enough for most things, but ice cream needs 0°F to stay frozen/hard. It's time to buy a new freezer.

[–] Zerlyna 9 points 2 months ago* (last edited 2 months ago) (1 children)

Several years ago when I lived in PA I frequented an independent ice cream shop that made their own in house. He complained about all the air added to commercial ice cream lately. He had a conversion rate for how many pounds a gallon should weigh and would weigh his containers to ensure he sold the correct amount. Some of the best ice cream I’ve ever had, and had exotic flavors too such as Kulfi (cardamom) and ginger. Search Nutz about Ice Cream in Bethlehem PA. I was just thinking about him the other day and his ginger ice cream. The eggnog at the end of the year is amazing too. The “regular” flavors year round are good as well. I know he ships across the country, I’ve never looked into it yet.

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[–] [email protected] 8 points 2 months ago* (last edited 2 months ago) (1 children)

If it's soft but cold, that means it's not dense. If it's not dense, that means there's likely a lot of air. Probably almost half.

a 3 gallon pail of their stuff is 15 pounds. Let's turn that into useful measurements.

3 gallons = 11.356 litres
15 pounds = 6.8 kg.

1 ml of water is 1 gram, so if the bucket was full of just water, it would weight nearly double what this bucket weights.

From my time working with the product, I know that Soft-serve is commonly 40% air.
6.8kg is 58.8% of the weight of the ice cream. That's pretty darn close to 60%

Edit: Changed g to gallons to make things less confusing.

[–] [email protected] 4 points 2 months ago (1 children)

Here I am trying to figure out how much air they're putting into your ice cream if 3 grams of ice cream is 11.356 litres...

[–] [email protected] 3 points 2 months ago (1 children)

That's poor notation on my part.

I'm the dense one, not the ice cream.

[–] [email protected] 2 points 2 months ago

Cheers for fixing it! I figured it out, but I still commented because I thought it was funny, haha

[–] Boozilla 8 points 2 months ago

Varies a lot by brand. Some brands started whipping more air into the chemical slurry they call ice cream in order it to rip us off. You can tell by the weight. Try the heavier pints.

[–] JusticeForPorygon 7 points 2 months ago (1 children)

The ice cream I buy is always either so hard your spoon bends or so soft I have to check if the freezer is working. Idk if it's a brand thing or what.

[–] mkwt 7 points 2 months ago (2 children)

Could be your freezer cycling up and down. Mine gets real warm right after I load in a week of groceries. I also should probably store more stuff in the freezer for thermal mass.

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[–] [email protected] 6 points 2 months ago

Dunno, I don't eat ice cream much anymore, but this sounds preferable to the solid blocks that bend spoons and you need steel wedges and a splitting maul to get out of the carton.

[–] [email protected] 6 points 2 months ago (1 children)

I have some Tillamook chocolate ice cream that was extremely hard when I scooped some earlier today. When we first get it from the store it is fairly soft though, so my assumption is that my freezer is set to be a lot colder than the one at the store.

Not sure what the exact temp is because it is a numbered dial, but I have a fuzzy recollection that it was about zero degrees F when I checked it a few years ago.

[–] jewbacca117 2 points 2 months ago

Tillamook chocolate is so fucking good tho

[–] [email protected] 5 points 2 months ago

Ice cream can't take a joke these days. Just starts melting down and turning into a puddle at the slightest provocation. Soft.

[–] [email protected] 5 points 2 months ago* (last edited 2 months ago)

A lot of ice cream makers have started manufacturing a substance which is a little more like plastering putty with sugar mixed in. Presumably it is cheaper than the ice cream substance which they used to make.

I recommend Häagen-Dazs. Turkey Hill is alright but it seems to have succumbed a little bit to the putty consistency. The Costco stuff is decent too. Get vanilla, then mix it up in the bowl with a strong spoon, to soften it, with big chunky chocolate chips (also available from Costco) sprinkled generously within it and then stirred in during the preparation phase.

Hope this helps

[–] VelvetStorm 5 points 2 months ago

Your fridge is not working like it should.

[–] jordanlund 4 points 2 months ago

Might depend on the flavor as much as anything else. I buy the Tillamook Mountain Huckleberry from time to time and never noticed it being soft.

Ingredients are pretty much what I expect from any good ice cream:

https://www.tillamook.com/products/ice-cream/mountain-huckleberry

"Cream, Skim Milk, Milk, Sugar, Huckleberries, Water, Pasteurized Egg Yolks, Cornstarch, Guar Gum, Vanilla Extract, Citric Acid, Tara Gum, Natural Flavor, Fruit Juice (color)."

[–] Kethal 3 points 2 months ago* (last edited 2 months ago) (3 children)

Tillamook has a weird fluffly texture and would be good otherwise. I haven't had Breyer in a while, but recall that is used to be good. The Ultra Premium, or whatever dumb name it has, at Aldi is good.

[–] [email protected] 2 points 2 months ago* (last edited 2 months ago) (1 children)

Maybe consider getting sorbet or gelato next time?

[–] roofuskit 5 points 2 months ago

Real gelato is soft.

[–] FourPacketsOfPeanuts 2 points 2 months ago

I suppose people complained? Or it's the substitution of fat for some god awful synth version.

I find Haagan Dazs stays pretty solid. Ben and Jerry's too. But even then, it's only just.

Carte d'Or and all its kin I find the same as you, so soft as to be no longer 'ice' cream, but rather some sort of sickly sweet whipped soup.

[–] [email protected] 2 points 2 months ago (2 children)

What brand are you buying?

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[–] LemmySoloHer 2 points 2 months ago (1 children)

Just to clarify, what temperature do you set your freezer at and does it stay that temp of do you notice it fluctuating more than a few degrees throughout the day?

[–] [email protected] 2 points 2 months ago (1 children)

I don't have a thermocouple to slide into the freezer but I can confidently say water and even broth (which should have a freezing point depression due to the added salt) stays frozen no matter what temperature setting I pick and the time of day. It's very likely then that it stays below 0 degrees C.

[–] [email protected] 3 points 2 months ago

Freezers average -15 to -20C. Saying that your freezer temp is below 0 is like saying your fridge is above 0 - there's a wide range there, and doesn't give us much info to work with.

[–] OhmsLawn 2 points 2 months ago

You want Trader Joe's. That stuff is so hard that I often use a hot scoop to get it out. I'm OK with a slightly softer texture. Tillamook is my go-to brand. I've never found it to be absurdly soft, but it is easier to scoop than a Häagen-Dazs or TJ's.

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