Then offer a discount for self checkout.
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In some places, they are making you subscribe to Walmart+ to use self checkout. Like, it wasn't just annoying enough, now if you don't have their subscription service, you have to stand in the extra long non-self checkout line. Can they make us hate it any more?
Sounds like screwing up both customers and cashiers this way.
I used to love using the self-checkout. But then it became a trend among the corporate overlords here to get all paranoid about people stealing food, so now they have the weight system calibrated too strict. Now if you breath on the items in the bag it locks you out and someone has to come unlock the system to continue scanning. So it's not really worth the hassle, and seems kinda pointless since an employee has to unlock the system after every few items.
Most stores around me thankfully don't even use the weight station. I don't even think Walmart does anymore since they "upgraded" their checkouts recently. (The self checkouts have completely taken over and have a sort of open floor concept going on.)
- I don't work here. Stop trying to get me to do the job for free, either pay a cashier to check me out or fuck off.
- There's an epidemic of these machines not working and then the shopper getting charged with shoplifting over it, Wal-Mart is the worst at doing this.
Yeah. Give a cashier a wage, or give me a staff discount.
Management can fuck right the hell off. Self checkout is taking jobs away from people and getting us to work for free.
I once asked a cashier in Germany if she thought self-checkouts would take away her job. She said she liked them because there's enough to do anyway and they take away the boring task of cashier-ing.
Do you feel the same about self serve gas?
Self serve gas was actually lower priced than full service back when the transition was happening, so there was actually a reason to do the work yourself.
If it had been the same price, only I have to do the work of pumping it, damn straight I would have felt the same.
In retrospect it was a bad deal because once full service went away entirely, so did the price difference, so I'm smarter now and wouldn't use self checkout even if they gave a discount.
I like them because it makes my bagging more efficient. At the lanes, if I'm getting a decent amount of groceries, I usually end up bagging for a while after I've paid and feel like a dick because I'm in the way of the people getting rung up behind me.
At self checkouts, I take it out of the cart, scan, then stick it right in the bag. Even better if they don't have the stupid weighing thing that assumes I'm trying to steal shit if they don't micromanage every item going into my bag.
Also, in this case, management is telling workers to not make fun of people who don't want to use self checkouts.
With self checkout I can literally get in and out the grocery store in like 10-30 minutes where 98% of the time is me choosing products instead of waiting 5-15 minutes in the cashier lane waiting for old people to put their shit on the rolling thing
However, you're increasing the client turnover, doing the cashier's work and not getting a single discount for it. All of this while prices for groceries keep increasing.
Does that really seem ok to you?
I actually prefer self checkout. Idk. I get it though.
Never understood that argument. I want to be in and out as quickly as possible. Self checkout makes that happen.
I'll be honest, going with the people that get paid to do it is way faster for bigger buys
Some people are too entitled and think everyone else exists to serve and fawn over them
I love self checkout. From my decades of cash register experience I can tell you, your soul begins to leave your body standing still for hours doing the same repetitive mindless task. It is not a job most want nor honestly should do. I really can't fathom the folks who prefer waiting in line for one bored af human to do a task they could easily do themselves. A good company would find other things for their employees to do or (this would never happen) pay them more per hour to work fewer hours totaling the same weekly check. I feel only the elderly, overburdened, and incapable should use a cashier. If you got 2 available, working hands and can twist at the waist - get to scanning!!
I mean, both are right. Clients shouldn't have to do the cashier job.
But clients should stop going there to send a message instead of harassing the minimum salary employee.
How is saying I" don't work here" in response to the employee approaching them to direct them to the self-checkout - how is that harassing them?
I've been in these meetings, they call this "training the customer" that's literally what they are telling workers to do, train the customers to self check and stop asking for pos service.
I hate self checkout. I work all day to then check out my shit and bag my own groceries? And pay 2x for the same food and less service than 5 years ago?
I like to have both. Self check out if I only have <10 items. But if I have a full cart I'd like to go to a cashier who has the scanning down to a T. I think this the best of both worlds.
I love it. Less social interaction after a long day of work, I can keep my headphones on. It's a bliss for me.
It IS weird how this cost saving measure hasn't saved us any money, isn't it?
Is bagging your own stuff really that much more work? The sacrifice is waiting in line for them to fuck up bagging it anyways. It's significantly faster to use self and get home sooner to relax. If you're over filling a cart I'm sure it makes sense to go to an actually cashier but outside of that it's just wasting time
Real US/Europe split here
No cashier packs your bag for you in Europe. Sometimes it's a fun game trying to be faster packing than them scanning.
I live here in Toronto.
When I go to a store, I pay with cash.
I pay with Canadian money, because I'm a Canadian who buys from stores in Canada.
That was easy to do in Ontario Wal-Mart stores.
But then they put up self-check-outs that only accepted credit and debit cards—maybe because they're in cahoots with the banks and the NSA/wp:CSEC.
Then I had to use a cashier.
So I went to Wal-Mart fewer times as I didn't like to wait (as well as the increased prices during and after Covid-19).
Now they have a person at the self-checkout who will scan my stuff and accept my cash.
It seems that Wal-Mart adapted—somewhat—to people like me: people who pay with cash.
Still, I do more purchases at Food Basics and Dollarama because their self-check-outs accept cash, including pockets full of loose change that I purposely carry when I go there.
here in Germany the self-checkouts mostly have a cash machine so you can pay cash without a person there
The self checkout is a perfectly viable option, so long as Walmart can find the strength inside themselves to open 3-6 manned tills on a Sunday for folks with large carts or children. Nothing is more demoralizing than getting up to the checkouts after a huge shop and finding there isn't a single till open whatsoever. Throw in a four-year-old who wants to help scan every item and you're ready to burn the store down by the time you leave.
I'd just abandon my shopping at that point and go somewhere else.
I like hanging out in parking lots at Walmarts and to scam boomers coming back with a load of groceries