this post was submitted on 13 Jun 2024
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[–] Eheran 522 points 6 months ago (24 children)

So you did not notice that they didn't actual do anything...? But were happy that their mouse was moving around...?

This is what I fail to get. You give people things to work on. Why do you want to spy on them instead of just looking at the results? Even if someone spends half the time watching YouTube, if all the work is done... who cares?

[–] qooqie 272 points 6 months ago (5 children)

The lesson is to work really, really slow

[–] Eheran 161 points 6 months ago* (last edited 6 months ago) (4 children)

This is actually exactly the lesson. If the issue in this case was the mouse jiggler, then just working slow would be perfectly fine?! Are they all stupid?

[–] [email protected] 148 points 6 months ago (7 children)

The problem is that companies have unrealistic expectation of how you spend your day. Everybody knows that most “white collar” jobs don’t actually have you working 8hrs every day with the only time you stop working being bathroom breaks and lunch. People take all kinds of informal breaks and get distracted throughout the day. So there is this weird thing where everybody knows that, but companies have to pretend like they don’t, which leads to asinine decisions like keyboard and mouse trackers to determine if people are actually working. Which then leads to people looking for solutions that earn them their little informal breaks back, which everybody takes and are perfectly fine. But again, we sort of pretend water cooler time doesn’t occur.

It’s some sort of perverse arms race built around a shared lie we all pretend we don’t know about.

[–] DigDoug 75 points 6 months ago (1 children)

It’s some sort of perverse arms race built around a shared lie we all pretend we don’t know about.

There's a lot of that when it comes to work in general. It's like it's taboo to point out that the only reason people show up to their jobs is because they get paid for it.

[–] hydrospanner 65 points 6 months ago (7 children)

Right?

"Nobody wants to work anymore!"

Like no shit man.

News Flash: nobody has wanted to work ever. They work because the compensation lets them live the lives they want outside of work. If nobody wants to work for you, it's because you either aren't willing to compensate them enough to do that, or your job makes them so miserable that it's not worth it for them to trade away that much happiness for the compensation.

Or both. In lots of cases it's both.

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[–] [email protected] 58 points 6 months ago (2 children)

If you work in an office job you will find that it’s all a scam. You must work very slow. Otherwise, you get rewarded with MORE WORK.

[–] 800XL 33 points 6 months ago (1 children)

The beauty of it all is that you can be the most productive person at the company and save the company wads of cash, but show up 15 min late for work a few times and you're fired.

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[–] gerbler 41 points 6 months ago

To quote Homer Simpson:

Lisa! If you don't like your job, you don't strike. You just go in every day and do it really half-assed. That's the American way.

[–] [email protected] 41 points 6 months ago

Finally. My low sensitivity for gaming is about to pay off.

"Did you see that email?"

"My cursor is on its way to check"

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[–] dogslayeggs 107 points 6 months ago (2 children)

I know people who use the mouse jiggler. They get all their work done and are good employees.

I'm a manager at a large company and have employees who work mostly from home. I don't bother checking if their picture has a green or yellow mark next to their name. If they respond to my emails quickly and get their overall work done, I'm happy.

[–] partial_accumen 76 points 6 months ago (3 children)

Their productivity is naturally increased because they aren't force to re-authenticate on their laptops because they were inactive for 5 minute while reading a report or going to the bathroom. Or worse, if they have multiple laptops because of security or compliance reasons, and one will inevitably be inactive forcing yet another sign in.

[–] 0110010001100010 62 points 6 months ago* (last edited 6 months ago) (27 children)

This is the real reason I have one of those damn mouse jigglers. The timeouts on our laptop are CRAZY short, like 5 minutes tops. Just stepping away for some coffee or to take a shit then I have to re-authenticate. Heaven forbid I make myself a toasted bagel or something!

It's even worse as I work 95% inside multiple virtual machines in the cloud that also timeout (and in some cases shut down) so there are multiple layers of password +2fa just to get back to whatever I was doing.

So yeah, $10 USB device from Amazon allows me to not spend a hour a day just having to re-auth.

[–] Lost_My_Mind 34 points 6 months ago

BAGELS ARE FORBIDDEN, WORK SLAVE!!! /s

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[–] [email protected] 84 points 6 months ago (3 children)

That's what salaried positions are supposed to be like. You're getting paid for the job, not the hours.

[–] [email protected] 71 points 6 months ago* (last edited 6 months ago) (1 children)

You’d like to think that, but the last several years have proven beyond a doubt that they’re much more concerned that we’re sitting at our desks during set hours than any actual outcomes.

[–] hydrospanner 49 points 6 months ago (3 children)

The more the old lies are proven as lies, the closer we get to the truth:

Just as important as "getting the job done" is the notion among many employers that they truly believe that with their payroll they are buying human lives and happiness. That if they are paying a worker for their time and labor that they are entitled to also dictate how that person feels about it...and if that worker is not sufficiently miserable, then they can be squeezed further.

I used to think that it was purely about money...that the idea was that if a worker ever got "all caught up" and had free time, then they should be generating more wealth for their employer in some other way...but then we had the pandemic.

The pandemic where lots and lots of workers had to suddenly do the whole work from home thing. And in that time, these employers were thrilled to go along with it, since it meant continuing to make money. And in that time, most office workers eventually turned out to be happier and even more productive.

...yet in the wake of the pandemic, many of these employers have chosen less productivity in exchange for bringing their employees back to offices. The only explanation for bringing employees back in who were happier and more productive from home is that these employers value the image of control and the ability to make their workers unhappy more than they value productivity and money.

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[–] [email protected] 55 points 6 months ago (2 children)

Because it's not about getting work done, it's about having power over your employees.

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[–] makeshiftreaper 247 points 6 months ago (2 children)

A Wells Fargo spokesperson told Bloomberg that the company "holds employees to the highest standards and does not tolerate unethical behavior."

I mean the jokes write themselves

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[–] db2 171 points 6 months ago (6 children)

Poor Wells Fargo. Maybe they should sign a bunch of customers up to loans they didn't ask for about it to feel better.

[–] [email protected] 69 points 6 months ago (7 children)

After that fiasco I can't believe anyone still uses Wells Fargo.

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[–] [email protected] 164 points 6 months ago (4 children)

Friendly reminder that Wells Fargo is a criminal enterprise masquerading as a bank.

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[–] [email protected] 137 points 6 months ago (9 children)

A Wells Fargo spokesperson told Bloomberg that the company "holds employees to the highest standards and does not tolerate unethical behavior."

Says an unethical piece of shit corporation that secretly opened millions of unauthorized accounts of their customers to collect bogus fees, appease their shareholders and financial status.

Were the executives fired? No. Were they jailed for financial fraud? No.

https://www.justice.gov/opa/pr/wells-fargo-agrees-pay-3-billion-resolve-criminal-and-civil-investigations-sales-practices

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[–] 3volver 122 points 6 months ago (5 children)

If they're firing people for this then the way they judge employee productivity is incorrect. What I want to know is what did these employees even do day to day? Sounds like a whole bunch of bullshit job positions to me. Wells Fargo is a shit leech corporation, drain on society, middle-man hell.

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[–] it_depends_man 113 points 6 months ago (10 children)

Ah yes. Work that tracks you, not by your output, but by whether your mouse jiggles a statistically correct amount. Nice.

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[–] Crackhappy 103 points 6 months ago (16 children)

I use a mouse jiggler while I'm working because I often spend quite a bit of time just thinking through data structures and code composition and Teams is absolutely sure that I'm away from my desk if it's more than 5 minutes.

[–] [email protected] 70 points 6 months ago (1 children)

Same here. Also I sometimes think about these kinds of things when I'm off the clock too. I don't want to but you can't exactly tell your brain to stop thinking about work stuff at 5pm. Sometimes I'm just watching TV or whatever and a thought about how to solve a work problem pops into my head.

To me it says more about how bad the management is at a company that has to resort to try to detecting mouse jigglers. Do they know so little about what the employees do that they don't simply notice that work isn't getting done if an employee isn't actually working?

[–] Snowclone 41 points 6 months ago* (last edited 6 months ago) (1 children)

Hilariously enough there's tons of empirical data that shows people are far more productive in socializing environments where micromanaging doesn't happen, and arbitrary rules aren't put in place. Give people an actual sense of community, they actually engage in work they have to get done.

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[–] [email protected] 35 points 6 months ago (2 children)

If you join a private meeting with yourself it will show you busy

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[–] [email protected] 86 points 6 months ago (13 children)

When I worked there, they wouldn't assign me tasks and then blamed me when nothing got done.

[–] [email protected] 40 points 6 months ago (1 children)

Did you try just staring at the screen and jiggling the mouse? This appears to be their only way of measuring productivity.

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[–] masquenox 33 points 6 months ago (1 children)

Getting blamed for their incompetence was the task.

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[–] FanciestPants 86 points 6 months ago (1 children)

Is the job to be interacting with a computer for the entire duration of your shift? Fuck this incentive structure that requires people to fake touching their computer parts to show that work is being done.

[–] [email protected] 44 points 6 months ago (2 children)

in my previous job i lost the privilege to work from home because my boss told me i am "tickling my girlfriend and not working". when in reality my job was so easy i could do all of it in about 2 hours, so i left a magnet holding down space bar to keep the pc from sleeping. of course they had taken screenshots and could tell that pretty much nothing was being done for the whole day. so then i had to drive 40km every day to do the exact same thing in the office.

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[–] _number8_ 74 points 6 months ago

maybe stop tracking people's minute movements you fucking absolute creeps

[–] [email protected] 72 points 6 months ago (1 children)

Monitoring employees in this way is just the shittiest shit of all the shit. Surely they can assess output in a different way?

[–] [email protected] 32 points 6 months ago (1 children)

Right. Do they have a manager assigning them work? And then after a couple of weeks of mouse-juggling, no assignments done.

It sounds like poor management, too, aside from the mouse-jiggling.

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[–] [email protected] 69 points 6 months ago (3 children)

We cant use the same performance metrics used in other industries on IT. I could be struggling with a coding problem for hours but it doesn't mean im not working.

[–] [email protected] 50 points 6 months ago (4 children)

The amount of times I've logged off work with a coding problem only to stew on it for 4 hrs including when I'm laying in bed. I'm not billing work for any minute of that nor would I be able to if I tried. Game is fucking rigged in favour of the employer.

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[–] [email protected] 64 points 6 months ago (4 children)

I bet they forgot to rig the webcams, microphones, seat weight sensors, and infrared desk presence trackers.

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[–] [email protected] 49 points 6 months ago

"More than a dozen employees" for Wells Fargo is basically no one.

[–] Fedizen 48 points 6 months ago* (last edited 6 months ago) (14 children)

why though? Were they not getting enough done? And if its only like a dozen, does it justify the productiviry loss of hiring keyboard police?

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[–] [email protected] 40 points 6 months ago (1 children)

Management: we need to find ways to automate work using AI

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[–] juice702 39 points 6 months ago (1 children)

So glad I work a job where if I show 'Away' on Teams no one says anything, because my work is getting done. Sounds like bad management imo.

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[–] [email protected] 33 points 6 months ago

Gee, I would think a company like Wells Fargo would want to promote these innovators to management positions.

[–] [email protected] 30 points 6 months ago (2 children)

Wells Fargo must think this is some sort of flex.

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