this post was submitted on 08 Feb 2025
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Mildly Infuriating

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Doordash deserves it's fate (poptalk.scrubbles.tech)
submitted 6 days ago* (last edited 6 days ago) by [email protected] to c/mildlyinfuriating
 

2 pizzas, a small order of breadsticks, and wanted to splurge and get cinnamon sticks.

Pizzas are a "Buy one get one deal!" at 13 bucks a pizza. Figured what the hell, I'll splurge on desert then with the deal. Get to checkout... hold on a minute.... 50 dollars for pizza?! Wait a minute 80 dollars after fees and taxes?!

Usually I only use Doordash for finding something, then I order direct from the store. I just saw the sweet "buy one get one" deal and thought eh, fine I'm here. Right, that's why I stopped using door dash. I'm not spending 80 dollars on freaking pizza. I'll just go pick it up and spend a quarter of that price.

At least I would have saved the $3 dollar delivery fee. Phew. Thanks DoorDash.

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[–] MisterFrog 1 points 10 hours ago

How did the sub total become $53.96?

Breadsticks and cinnamon sticks we $27.96??

Otherwise, did they do hidden fees in the subtotal, on top of the already hidden fees?

Y'all need some better laws in the states.

There is (off the top of my head) only three types of extra charges in Australia for consumers:

  1. transaction fees (provided the lowest you can possibly pay, even with transaction fees, is advertised. i.e. if you accept card only the minimum fee is included in your advertised price)
  2. delivery fees (but strictly speaking you ought to advertise "+delivery fees" in your listed price, and only if it's variable. And finally,
  3. surcharges based on time. But again, you need to advertise this prominently ahead of payment.

If I were really splitting hairs some restaurants and cafes that do weekend surcharges reeeeally ought to put it on the front cover of their menus, not just at the till.

Anyway, what you have in comparison is maddening.

Taxes? Yeah, that should be in the prices. "Fees"?? Yeah, that's part of the price, bud.

Absolute yikes.

[–] satans_methpipe 71 points 6 days ago (12 children)

I will always get a good laugh at people who are shocked that private courier services are expensive.

[–] Redex68 38 points 6 days ago (2 children)

I mean, it shouldn't be that expensive. Where I live basically every pizza and fast food place used to offer free delivery. Nowadays because of delivery services this has died out a bit, but it still exits, yet ordering through the delivery services is way more expensive.

I honestly don't even get it, because for a long time the delivery services were operating at a loss, not even sure if most of them are in the plus even now, yet they should be more efficient than every fast food place having its own drivers.

[–] [email protected] 16 points 5 days ago (2 children)

The pizza place has free delivery because the cost is built into the pizza and people who pick up at the store pay that even though they don't get delivery. Using a private delivery service they charge more because they don't get a piece of the 'pie' so you're basically paying twice for delivery.

[–] TempermentalAnomaly 6 points 5 days ago (2 children)

Except there's a local market price for that pizza. If your pizza is on par with a pizzeria two minutes away and doesn't do free delivery, you can't charge more. You'll lose all your pickups to them.

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[–] Semi_Hemi_Demigod 4 points 4 days ago (2 children)

I use delivery services because restaurants have terrible phone service. It's always their cousin Mumbles who answers the phone, surrounded by people banging on pots and pans. He doesn't read my order back to me to make sure it's correct. He doesn't tell me how much it's going to be. He doesn't tell me how long it's going to take. So I have no idea if I'm going to get the right food, if it will be the right temperature, and if I have enough cash to pay the driver.

And there's no way I'm going to give out my credit card info to some guy I don't know.

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[–] [email protected] 8 points 5 days ago (3 children)

2 pizzas from lieferando in my country cost 30€

They too are a private Courier.

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[–] [email protected] 21 points 5 days ago* (last edited 5 days ago) (3 children)

You know, for 26 bucks a delivery, why the hell isnt there local competition?

[–] SocialMediaRefugee 6 points 4 days ago (2 children)

Probably because the real trick is getting recognition. In the fog of a million voices on the internet all vying for your attention it is hard to make yourself a brand name. When people think of delivery now they automatically think of doordash.

[–] WhyFlip 1 points 3 days ago

I sure as fuck don't think doordash for delivery.

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[–] CarbonatedPastaSauce 154 points 6 days ago (9 children)

Stop using it. It's that simple.

Gig economy work is horrible for the workers, and incredibly exploitative. The workers frequently make less than minimum wage.

I refuse to order from any restaurant that doesn't do their own delivery. If enough other people do the same, these places will curl up and die very quickly.

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[–] SocialMediaRefugee 68 points 6 days ago (7 children)

I don't understand how all of these delivery services are so popular when everyone is saying how high the cost of living is. People have money to blow on delivery fees?

[–] damnedfurry 14 points 6 days ago

Yes. Those people consider things like this part of the "cost of living", not the luxury that it is.

On average, people have more of an issue overspending than they do underearning. That's why even among people making six figures, 1 in 4 of them live "paycheck to paycheck", which people assume to mean 'barely make enough to make ends meet', but what more commonly means 'deliberately chooses not to save/spends every dollar earned'.

[–] electric 21 points 6 days ago (1 children)

Just fools and their money being parted.

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[–] Glytch 18 points 5 days ago

Does this pizza place not have their own drivers? If they do you're already paying at least 30% more because of the DoorDash surcharge. Also, judging by the dashers who pick up from where I work, there's a 60% chance they don't have an insulated bag and you're getting cold food.

[–] [email protected] 83 points 6 days ago* (last edited 6 days ago) (1 children)

Your driver would have been paid a total of ~~$6.50~~ $5.00 on that order.

Thank you for canceling.

[–] [email protected] 43 points 6 days ago

Part of that fee is the "Seattle drivers fee", which is supposed to go to the drivers, but they've been very shady about that, and the tipping algorithm was not adjusted at all when they rolled it out. They were also really shitty at the time blaming greedy drivers and the mean old city for forcing them to pay their drivers... and that's when I stopped using them for good.

[–] zerosignal 38 points 6 days ago (1 children)

Seeing things like this make me happy that I

  • live in a state that banned junk fees.
  • live just far enough outside of a metro area that these services don't deliver to me so I don't have to worry about being tempted to order from them.
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[–] [email protected] 38 points 6 days ago (5 children)

Am I missing something? If these are the prices for the service, who is using this?

[–] GladiusB 23 points 6 days ago (1 children)

People that just pay and don't pay attention

[–] [email protected] 16 points 6 days ago (6 children)

They really do hide the final price until the last second when you're most committed. They're banking on your hunger, seeing everything in your cart, and either being so excited you'll just click the buttons to make food come, or you'll justify it away.

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[–] meliaesc 10 points 6 days ago* (last edited 6 days ago) (1 children)

There's a $10 monthly subscription to remove delivery fees and most of the "service fee", which is much cheaper than paying "full" price on just one order, so tricks people into thinking they're saving money by subscribing.

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[–] DirkMcCallahan 49 points 6 days ago (4 children)

Yeah, every time I think about getting Doordash, they sucker me in with promises of $1 delivery fees, etc. Then I take the time to find out what I want, put it in my cart, get excited, and...then I see the final price.

That's when I close out of my browser and go preheat my oven so that I can put in a frozen pizza.

[–] [email protected] 26 points 6 days ago (3 children)

We created a rule, if you want to eat out, you have to be willing to get up and go get it. If you're not willing to do that, you obviously don't want it that badly and you can make something at home or do something else. It's saved me probably thousands of dollars now. However DD is great at showing me what restaurants are around me, I just have to weed out the fake ones. Google has gotten worse and worse about showing me the small places around me.

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[–] Snapz 35 points 6 days ago (1 children)

You did it! No delivery fee! You're so lucky!

Oh hey... Unrelated, but let me get $20 in "fees" please.

Really though, congrats on that delivery discount though, you're really coming out in top, putting me through the ringer, bud!

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[–] [email protected] 25 points 6 days ago (3 children)

Ive deleted all those apps. They really got greedy. And the crazy part is I think I remember the government giving them money for grocery delivery.

I dont get it.

[–] A_Random_Idiot 19 points 6 days ago

The greed during covid exploded. especially where companies felt people were stuck/captured, like delivery services.

I wouldnt be surprised if they start dying soon from their short term profits from gouging running out.

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[–] [email protected] 35 points 6 days ago (5 children)

My sister uses doordash and there's always something wrong. Yet she insists on trying again and again, and I can't understand why.

I have never used them or Uber or others like this, and refuse to do so. They exploit their workers, they charge exorbitant fees, and when something's wrong, it's nobody's fault.

If I want food, I go get it myself. I'm my own delivery boy! And contrary to a lot of people delivering food, I will not park on a sidewalk or in a bike lane.

[–] mwproductions 15 points 6 days ago

I have a friend who hates grocery shopping, so they get their food delivered, but then constantly complains about nonsensical substitutions. They're not wrong that the substitutions don't make sense, but there's a really easy way to ensure you get exactly what you want...

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[–] AA5B 21 points 6 days ago (2 children)

Where is whatever government agency is in charge of truth in labeling, not ripping off the consumer …. At the very least they are deliberately hiding some of their fees under “taxes and fees” in the hope that some pole won’t realize how high it is for a tax. Taxes should be itemized so everything else is fees

Assuming that agency still exists. Why are these “free market” types always seem to not want the transparency and fairness that makes a free market work well?

[–] [email protected] 16 points 6 days ago

"Freedom" to "free market" types is the freedom to do whatever you want with no consequences regardless of the impact to others.

"Free market" means if you get duped or swindled then "you deserved it".

"Free market" means if it really causes harm then "people just won't buy it".

"Free market" is way more what most people think anarchy is than what anarchists are advocating for.

Anarchy is "if I want to do cocaine and I die, that's on me, the government shouldn't be allowed to control what I do with my body"

Free market is "we should be allowed to add a little bit of cocaine to this baby formula so our brand beats out the competition and no one should be allowed to tell us we can't"

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[–] [email protected] 22 points 6 days ago (4 children)

OP. How is it 53?

13 for the two pizzas. How much are the breadsticks and dessert?

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[–] Vinstaal0 19 points 6 days ago (3 children)

“Estimated taxes” what is that for bullshit? You can just calculate how much the tax should be.

I know it’s not how it works in the US, but if they advertise it for 13$ they should sell it for 13$ including tax.

[–] A_Random_Idiot 15 points 6 days ago (2 children)

"Estimated Taxes" is where they hide all the bullshit made up fees and imaginary taxes that are pure profit and increase profit margin, but if they listed it as "Customer Fuck-over Fee" people would obviously stop using it.

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[–] [email protected] 16 points 6 days ago

I don't use doordash and I don't like the business models that are in practice with many of these types of companies

[–] [email protected] 4 points 4 days ago (1 children)

Do pizza places not deliver themselves anymore?

[–] asdfasdfasdf 4 points 4 days ago

I've had several places say they only deliver through DoorDash.

[–] [email protected] 20 points 6 days ago (3 children)

I'm missing something. If the two pizzas were 13, then the sticks + desert were 40? Then tax and service fee on top (40% lol)

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[–] RegalPotoo 17 points 6 days ago

Yeah, doordash can gdiaf. Local burger joint only does delivery through doordash, but adds 20% on top of the base price to cover the fees doordash change them (fair enough), then doordash adds the delivery fee they charge me on top of that as well. They double dip on fees by changing both the restaurant and the customer, what should be a fairly affordable lunch when I don't have time to make something or go out and get it myself would end up being stupid expensive

[–] [email protected] 11 points 6 days ago

I stop ordering from restaurants that shuffle orders to Door Dash.

I wouldn't mind a local co-op food delivery company.

[–] [email protected] 12 points 6 days ago (1 children)

As someone who is disabled and known people who are disabled, we don't have the luxury of going out to eat as it is incredibly hard on us, I don't use them but if I want to get nice food from a restaurant I really don't have a choice besides delivery and there's not a lot of places that do delivery without these apps (and some places hide that it's doordash and say it's there own)

For one of the people I knew in the past who couldn't cook there own food because of there disabilities, they heavily relied on doordash type services and they barley ate because being disabled means your incredibly poor, but this anti human society doesn't care about disabled people.

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