this post was submitted on 29 Jan 2025
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[–] [email protected] 18 points 6 days ago

I think I'll just shop elsewhere, thanks

[–] [email protected] 11 points 6 days ago (1 children)

The answer is never “make service better to attract customers”, it’s always “extract as much value as possible from the ones that remain”. Shitty short term number go up mentality.

[–] [email protected] 3 points 6 days ago

Bigger problem is we have these companies with so much market capture that there isn't growth to be found so they find ways to either change the laws to drive down costs or find ways to extract more money per consumer, so either way the line goes up while the majority of people suffer

We need to shift the culture away from investors who expect the line to always go up. Normalize companies just being happy to turn a nice profit doing what they do without growing because they realistically cannot grow any more

[–] njordomir 7 points 6 days ago* (last edited 6 days ago)

My local grocery store from the Safeway family of stores has Bluetooth beacons that crashed my old phone. Now I turn my phone off as I have to assume these are to track where I am in the store and for how long so they can further target their ads.

Actually downloading their app is 100% a no from me. I'm moving to local stores wherever possible because I can afford it, and to be honest, the grocers raised their prices so much, only certain items are more expensive bought local.

[–] [email protected] 6 points 6 days ago (1 children)

What kind of inefficent shitscape is your business that adding a new app functionality is easier, cheaper and faster than hiring more, better paid people?

Hold on, maybe this is a method of appeasing the stock holders to improve trust in them, backing out might cause people to back away

Wait, this could also be a temporary measure as they hire more people, although the damage has already been done and will show itself next quarter

[–] Demdaru 2 points 6 days ago

This sounds to me like satire. If you hire people, you need to go through HR process and then you are rewuired to pay them monthly.

System is one and done. It may be pricey up front, but as they already have infrastructure in place, long-term costs will be laughable compared to additional employee per every shop.

In what world keeping employee doing useless work is worth it?

[–] [email protected] 3 points 6 days ago (1 children)

I wonder whether it ever occurs to normies that surrendering PII in order to transact amounts to hidden cost inflation

[–] SquiffSquiff 1 points 5 days ago (1 children)

Would it make a difference if they did? Here in the UK every supermarket has a loyalty card scheme. I held out for a long time but eventually I simply couldn't afford to pay the effective 20% premium for not using it

[–] [email protected] 1 points 5 days ago

Depends on what value you place on your consumption data. I'd argue the scheme participants are the ones paying a premium.

[–] serenissi 2 points 6 days ago

Me reading the headline: who tf resurrected the cvs and made an android app for it

[–] [email protected] 121 points 1 week ago* (last edited 1 week ago) (4 children)

A. Bug an employee even where this system is implemented.

B. If I had no other choice than to use the app: Open the cabinet, take a dozen products, close the cabinet, "decide" against buying some and leave them on an adjacent shelf.

(Edit) C: just "forget" to close the shelf. I'm not trained to handle their BS system.

[–] [email protected] 5 points 6 days ago

D. Staff just leave them unlocked because it's in a "dead" network spot and nothing reliably connects or store requires users to be on their Wi-Fi

[–] NineMileTower 80 points 1 week ago

My first choice of action would be to walk out the door. My second choice of action would be to walk out the door.

[–] [email protected] 26 points 1 week ago (1 children)

Just take the shelf apart. I'm sure it's just some shitty plastic flap with a crappy lock. Cheapest crap they can get.

[–] rockSlayer 21 points 1 week ago (7 children)

If the Walmart/target cases are anything to go by, it's a basic universal tubular lock. You can by a decoder/pick for like $10

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[–] [email protected] 15 points 1 week ago

D) Turn around and shop elsewhere

[–] zoostation 78 points 1 week ago (2 children)

Fuck the very idea of buying anything at CVS other than a prescription. Their prices are predatory high.

And I wouldn't install their fucking app on Bea Arthur's phone.

[–] dantheclamman 55 points 1 week ago (11 children)

Some stores have started requiring the app to get your prescription. Happened to me. They actually made me install the app before they would fill my Rx. I stopped using that store and went to another neighborhood.

[–] [email protected] 51 points 1 week ago (1 children)

Hard no to that. As if they are denying people medicine because they want to harvest your information.

[–] [email protected] 27 points 1 week ago

Should be illegal. But corpos own this country so here we are.

[–] [email protected] 25 points 1 week ago

Depending on how primary care works where you are

tell your doctor too

Sometimes they don't hear about the problems with pharmacies or other places they refer people to. Letting them know means that they can send people elsewhere

[–] [email protected] 11 points 1 week ago

This is dystopian level privacy nightmare.

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[–] letsgo2themall 50 points 1 week ago

nope, never happening.

[–] Remember_the_tooth 43 points 1 week ago

"Do my job for me?"

"No."

[–] Valmond 39 points 1 week ago (5 children)

Mentally ill CEO dreams up the perfect dystopia where the customer does everything.

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[–] INeedMana 39 points 1 week ago (2 children)

Access would require being logged into the CVS app and connected to the store’s Wi-Fi

Wow. I had to check if the page is the onion

[–] [email protected] 13 points 1 week ago (1 children)

For this to work, you need to download and install the app, and sign up for CVS’ loyalty program. In the store, you need to be logged into the app and connected to the store’s Wi-Fi, and have Bluetooth turned on.

[–] dantheclamman 11 points 1 week ago

And drink verification can

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[–] ocassionallyaduck 37 points 1 week ago (5 children)

CVS wants me to stop shopping with them.

I'll just goto a fucking supermarket. It's faster. Yes, even with the checkouts.

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[–] daggermoon 30 points 1 week ago

I'm just not gonna shop at CVS

[–] [email protected] 28 points 1 week ago

That’s a great idea if the goal is to make sure I don’t shop at CVS anymore.

[–] [email protected] 26 points 1 week ago (1 children)

Or, just maybe, they could adequately staff their stores instead of constantly running skeleton crews. If they were actually sincere with their cries of high theft, more employees on the floor could deter would-be thieves, while also giving them time to help customers when needed and pack out product so the place doesn't always look like an obstacle course left in the wake of a hurricane, with piles of stuff on the floor blocking half the aisles.

Any place that requires an app for me to shop at is a hard no for me, much less all the other nonsense they want to include.

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[–] bokherif 21 points 1 week ago

That’s a no from me dawg

[–] [email protected] 21 points 1 week ago (1 children)
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[–] SoftestSapphic 19 points 1 week ago

How about I just don't shop there?

[–] [email protected] 19 points 1 week ago (2 children)

The poll in the article...

Would you use an app to unlock retail store displays?

  • Yes. If it speeds up shopping, that's a win for me.

  • No. I don't need an app to shop, and will just find and employee to unlock it.

Where's the option of "no, I didn't need it as much as I thought I did"

[–] [email protected] 2 points 6 days ago

@howrar @dantheclamman I needed a replacement garage door remote last week. Bunnings has them locked to the shelf thing. I did bend it a fair amount but couldn't get the thing off. Found an employee who seemed as pissed off as I was. He didn't have a key though. So had to disappear for quite some time to find one. It's a $60 product in a reasonable size pack. Not a $6000 item I can slip in my pocket. Another reason to shop online (I needed that item that day otherwise I would have got it online)

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[–] [email protected] 15 points 1 week ago (1 children)

If everyone has a key, what's the point of locking the products? Maybe next they'll have public mag keys available at the entrance?

[–] [email protected] 21 points 1 week ago (5 children)

The point is they know from your app login who opened which case when, so if shit goes missing, they'll know who stole it. That's the point.

[–] [email protected] 14 points 1 week ago (3 children)

There's no timestamp for when things go missing, though.

[–] [email protected] 12 points 1 week ago

I guess if they discover shrink, they'll have a log of when it was accessed, and could cross reference camera footage, then track down the account and blacklist it or prosecute... no loss prevention is going to do all this lol.

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[–] [email protected] 15 points 1 week ago* (last edited 1 week ago) (2 children)

The "shit being locked and nobody comes to help when you press the button" bullshit is why I bought some spare keys for the universal barrel locks most stores use. 9 times out of 10, these cabinets are locked with a lock that's key is just a circular bit with a single tooth.

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[–] [email protected] 11 points 1 week ago

Why the fuck aren't they just dropping this shit off at my door?

Why do I need to go into a convenience store when there's no convenience?

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