this post was submitted on 13 Jan 2025
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Spence will receive a cash severance of $1,875,000, per SEC filings. He will also get $7,500 per month and serve as a Sonos board advisor until June, and his unvested shares will vest.

If I was this bad at my job, I'd be shitcanned with no compensation. It's pretty cool how we reward failure at the highest levels.

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[–] [email protected] 46 points 3 days ago (7 children)

Just as a way to soothe the outrage about this POS of an app: A fair share of the problem can be minimised by using Home Assistant and Music Assistant to control the Sonos devices. This way you very rarely need to actually use the app anymore.

Which is good because it's indeed shit.

[–] [email protected] 3 points 2 days ago (1 children)

Are the speakers themselves good though?

[–] [email protected] 2 points 2 days ago (1 children)

They sound decent. A bit overpriced honestly by the time you add in the sub and enough speakers to setup a nice 7.1 you can buy something less fidgety and save a lot of money.

Their security is bad. They're vulnerable to people screwing with them. If you're on the network, you can ask their webservers to do whatever you want, there's no auth. Their networking protocol is kind of bad. They need a LOT of ports open to communicate with each other. Their discovery is iffy. If you put one of the speakers on ethernet, they'll mesh the rest of the speakers and use that one speaker to lower latency. but if that speaker reboots or updates, the rest of the speakers go nuts and dissapear for a while.

They don't allow bluetooth playback. They don't always show up for casting from Plex. They keep forgetting my wife's apple ID. They don't allow you to use a custom name for the alexa integration. The mic on the beam is so hot, that other alexas on the same floor will always defer to it, it's very bad at hearing you over it's own sound.

[–] [email protected] 2 points 2 days ago

Having other people on the network mess with them sounds kinda fun, but I think I'll probably skip on account of all the other issues.

[–] [email protected] 8 points 3 days ago (1 children)

Literally just started doing this last week. I did NOT expect it to work so much better than the name-brand app for such a "closed system" as Sonos.

[–] [email protected] 4 points 2 days ago* (last edited 2 days ago)

Sonos is the apple of speakers: great hardware, but overpriced and a walled garden.

[–] AA5B 1 points 2 days ago

I’ll have to try Music Assistant - I use HA and the Spotify app

[–] [email protected] 5 points 3 days ago (9 children)

I haven't had any luck with Music Assistant and my Sonos speakers. :(

I can add and select the speakers, select a track, everything seems to work right up to the point of actually playing music. It just stays paused and never switches to playing, no errors either.

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[–] [email protected] 179 points 4 days ago (1 children)

Golden parachute successfully deployed.

[–] [email protected] 58 points 4 days ago (2 children)

$1.8M is pretty small as golden parachutes go. Was probably the smallest amount allowed under his employment contract which avoids a lawsuit.

[–] [email protected] 107 points 4 days ago

To paraphrase OP's body text, if I did a shitty job I wouldn't be receiving $1.9M checks in the mail.

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[–] affiliate 115 points 4 days ago (6 children)

i don’t know if any of you lot have experienced the sonos app firsthand, but let me tell you that it is worse than you could possibly imagine. it takes ages to open, has a million buttons, and pretty much all of them are useless. it has a play/pause bar on the bottom of the app that does not go away. if you want to change your speaker settings, that’s hidden away in a menu (within the app) called “system settings”. why would they call it that?

the app makes you type in the wifi password when pairing a new speaker, even if that speaker has the ethernet cable plugged in. the app also doesn’t support certain wifi passwords so i had to change my wifi password before connecting my speaker.

[–] slaacaa 60 points 3 days ago* (last edited 3 days ago)
  • 2015: There’s an app for that! 😮📱
  • 2025: There’s an app for that… 😞🔫
[–] ATDA 10 points 3 days ago (1 children)

Like I'm a programming dullard but they had to go out of their way to filter out allowable WiFi key characters? I don't see why they'd even bother...?

[–] affiliate 15 points 3 days ago

maybe they were afraid of bobby tables

[–] pachrist 24 points 3 days ago

The worst thing they've ever done is remove functionality from the desktop app and have it exclusively in their mobile app.

I love the idea of Sonos. Being able to have whole house audio without having to run a shit load of cabling would be a dream come true, except they do it so badly it is often a nightmare.

[–] Benjaben 23 points 3 days ago

Holy shit, this is quite the list.

[–] acceptable_pumpkin 5 points 3 days ago (1 children)

I have an easier time using my Home Assistant dashboard to control my Sonos devices rather than the native app. Takes forever to load in Sonos but with HA, it’s near instant.

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[–] [email protected] 9 points 3 days ago

As a Sonos user, yea - I hate the new app. The biggest annoyance is how long it takes to start up, because I don't have an IR TV remote I need to use the app to change the volume (or stand up and use the volume control on the side).

[–] [email protected] 75 points 3 days ago (1 children)

Damn, I'm in the wrong business. Been making really bad decisions for free

[–] [email protected] 7 points 2 days ago (1 children)

Obviously. You could be the next Phil Harrison. Failed with Atari, got picked up by MS to lead Xbox. Failed with Xbox One, got picked up by Google to lead Stadia. Failed with Stadia and is currently keeping a low profile because he probably understood that failing any higher than Google is going to be a long shot.

[–] brucethemoose 3 points 2 days ago

He’ll probably show up at Ubisoft or EA, lol.

Or maybe even back at Microsoft to lead their handheld launch.

[–] dinckelman 69 points 4 days ago (1 children)

People like this clown really live in a reality of their own. Imagine being horrible at your job, just to be paid a fat lump of money

[–] [email protected] 22 points 3 days ago (1 children)

If I got that payout, I'd be able to retire...

[–] [email protected] 21 points 3 days ago

Give that amount of money to anyone with the most basic of simple financial management and they wouldn’t have to work a day in their entire life while living a very decent life. Almost $2M at 5% growth, below the total historical performance of the stock market, is $100,000 per year for doing nothing except sitting on money. Any amount of that which is reinvested compounds exponentially.

[–] apfelwoiSchoppen 73 points 4 days ago (3 children)

The Peter Principle in practice. A Quibi exec is taking over for him, I shit you not.

[–] [email protected] 1 points 1 day ago

Quibi

I'd forgot about that. Ha.

[–] billwashere 49 points 4 days ago (1 children)

Quibi?! The streaming company whose business plan was so bad it lasted like 6 months. That sure inspires confidence.

[–] [email protected] 13 points 3 days ago

Said another way, the company that broke production just hired the guy who ran the backend of Pandora Radio for 10 years and not once did he make headlines for an outage.

[–] [email protected] 28 points 4 days ago (1 children)

I feel like they couldn't make things much worse apart from just making the app say, "Lol, fuck you," every time you tried to do anything.

It's so bad, I've mulled just trashing the one speaker I have that I didn't even pay for, just to move to something better.

[–] AbidanYre 13 points 4 days ago* (last edited 4 days ago) (5 children)

I just grabbed the old app from The Aurora store and told my speakers not to update their firmware.

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[–] [email protected] 62 points 4 days ago (1 children)

I wish I could be such a PoS where I join a company, propose a massive investment into something, see it's failure and firing a bunch of staff, then bounce with a nice severance package to join a new company to repeat that over and over again.

[–] monkeyslikebananas2 36 points 4 days ago (1 children)

Honestly the biggest issue is the rinse repeat part. Anyone can fuck up. But they just get to do it all over again because they have no shame.

Boards and executive suites are filled with people who repeatedly ruin companies and then just do it to the next one.

[–] [email protected] 15 points 3 days ago (1 children)

people who repeatedly ruin companies

You mean those bold leaders who have the rare ability to take risks* and make the tough decisions**?

  • Risking their “number go up” fun money, not their actual lifestyle, or health, or home, or food supply, etc. Or just risking other people’s assets much of the time.

** The decisions that will hurt people they don’t care about and won’t have to deal with, in order to hopefully make their “number go up” score improve.

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[–] [email protected] 38 points 3 days ago (1 children)

I had 7 Sonos speakers. 2 months after they updated their app I sold them all and replaced them with the Denon 150s. I was such a Sonos booster and loved their products. Now they are a dead company to me.

[–] [email protected] 11 points 3 days ago

Sonos basically failed their way out of me ever buying their shit. I bought a Wiim pro and am still using my Samsung soundbar from a decade ago. No complaints.

[–] [email protected] 28 points 4 days ago (1 children)

I am glad most of my devices couldn’t be upgraded to S2 anyway with the size of clusterfuck that turned out to be.

They freaking removed SMB/NFS playback. That’s like 90% of what I listen to.

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