this post was submitted on 23 Oct 2023
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One chestnut from my history in lottery game development:

While our security staff was incredibly tight and did a generally good job, oftentimes levels of paranoia were off the charts.

Once they went around hot gluing shut all of the "unnecessary" USB ports in our PCs under the premise of mitigating data theft via thumb drive, while ignoring that we were all Internet-connected and VPNs are a thing, also that every machine had a RW optical drive.

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[–] [email protected] 257 points 1 year ago (10 children)

Often times you’ll find that the crazy things IT does are forced on them from higher ups that don’t know shit.

A common case of this is requiring password changes every x days, which is a practice that is known to actively make passwords worse.

[–] dual_sport_dork 103 points 1 year ago (2 children)

Or it prompts people to just stick their "super secure password" with byzantine special character, numeral, and capital letter requirements to their monitor or under their keyboard, because they can't be arsed to remember what nonsensical piece of shit they had to come up with this month just to make the damn machine happy and allow them to do their jobs.

[–] SpaceNoodle 44 points 1 year ago* (last edited 1 year ago) (1 children)

I do this in protest of asinine password change rules.

Nobody's gonna see it since my monitor is at home, but it's the principle of the thing.

[–] [email protected] 2 points 1 year ago

Your coworkers put their password under the keyboard ? Mine just leave a post it on the side of the monitor.

[–] xkforce 38 points 1 year ago

The DOD was like this. And it wasn't just that you had to change passwords every so often but the requirements for those passwords were egregious but at the same time changing 1 number or letter was enough to pass the password requirements.

[–] [email protected] 24 points 1 year ago (2 children)

I'm in IT security and I'm fighting this battle. I want to lessen the burden of passwords and arbitrary rotation is terrible.

I've ran into a number of issues at my company that would give me the approval to reduce the frequency of expired passwords

  • the company gets asked this question by other customers "do you have a password policy for your staff?" (that somehow includes an expiration frequency).

  • on-prem AD password complexity has some nice parts built in vs some terrible parts with no granularity. It's a single check box in gpo that does way too much stuff. I'm also not going to write a custom password policy because I don't have the skill set to do it correctly when we're talking about AD, that's nightmare inducing. (Looking at specops to help and already using Azure AD password protection in passive mode)

  • I think management is worried that a phishing event happens on a person with a static password and then unfairly conflating that to my argument of "can we just do two things: increase password length by 2 and decrease expiration frequency by 30 days"

At the end of the day, some of us in IT security want to do the right things based in common sense but we get stymied by management decisions and precedence. Hell, I've brought NIST 800-63B documentation with me to check every reason why they wouldn't budge. It's just ingrained in them - meanwhile you look at the number of tickets for password help and password sharing violations that get reported ... /Sigh

[–] partial_accumen 12 points 1 year ago

At the end of the day, some of us in IT security want to do the right things based in common sense but we get stymied by management decisions and precedence. Hell, I’ve brought NIST 800-63B documentation with me to check every reason why they wouldn’t budge. It’s just ingrained in them - meanwhile you look at the number of tickets for password help and password sharing violations that get reported …

Paint the picture for management:

At one time surgery was the purview of medieval barbers. Yes, the same barbers that cut your hair. At the time there were procedures to intentionally cause people to bleed excessively and cutting holes the body to let the one of the "4 humors" out to make the patient well again. All of this humanity arrived at with tens of thousands of years of existence on Earth. Today we look at this as uninformed and barbaric. Yet we're doing the IT Security equivalent of those medieval barber still today. We're bleeding our users unnecessarily with complex frequent password rotation and other bad methods because that's what was the standard at one time. What's the modern medicine version of IT Security? NIST 800-63B is a good start. I'm happy to explain whats in there. Now, do we want to keep harming our users and wasting the company's money on poor efficiency or do we want to embrace the lesson learned from that bad past?

[–] [email protected] 9 points 1 year ago (1 children)

I feel this. I increased complexity and length, and reduced change frequency to 120d. It worked really well with the staggered rollout. Shared passwords went down significantly, password tickets went to almost none (there's always that 'one'). Everything points to this being the right thing and the fact that NIST supports this was a win... until the the IT audit. The auditor wrote "the password policy changed from 8-length, moderate complexity, 90-day change frequency to 12-length, high complexity, 120-day change frequency" and the board went apeshit. It wasn't an infraction or a "ding", it was only a note. The written policy was, of course, changed to match the GPO, so the note was for the next auditor to know of the change. The auditor even mentioned how he was impressed with the modernity of our policy and how it should lead to a better posture. I was forced to change it back, even though I got buyin from CTO for the change. BS.

[–] [email protected] 4 points 1 year ago (1 children)

Having been exposed to those kinds of audits before that's really just bad handling by the CTO and other higher ups!

[–] [email protected] 2 points 1 year ago

Oh, I agree. Just one reason I decided to move on to a different employer.

[–] Krudler 20 points 1 year ago* (last edited 1 year ago)

That's super true, so many times to stay ISO compliant (I'm thinking about the lottery industry here), security policies need to align with other recommendations and best practices that are often insane.

But then there's a difference between those things which at least we can rationalize WHY they exist... and then there's gluing USB plugs shut because they read about it on slashdot and had a big paranoia. Lol

[–] Aceticon 16 points 1 year ago* (last edited 1 year ago)

What I really love is mandatory length and character password policies so complex that together with such password change requirements that push people beyond what is humanly possible to memorize, so it all ends down written in post-its, the IT equivalent of having a spare key under a vase or the rug.

[–] [email protected] 13 points 1 year ago (1 children)

For our org, we are required to do this for our cybersecurity insurance plan

[–] [email protected] 7 points 1 year ago (1 children)

Tell them NIST now recommends against it so the insurance company is increasing your risks

[–] Hobo 5 points 1 year ago

The guideline is abundantly clear too with little room for interpretation:

5.1.1.1 Memorized Secret Authenticators

Verifiers SHOULD NOT impose other composition rules (e.g., requiring mixtures of different character types or prohibiting consecutively repeated characters) for memorized secrets. Verifiers SHOULD NOT require memorized secrets to be changed arbitrarily (e.g., periodically). However, verifiers SHALL force a change if there is evidence of compromise of the authenticator.

https://pages.nist.gov/800-63-3/sp800-63b.html

[–] [email protected] 10 points 1 year ago

And in my company the password change policies are very different from one system to another. Some force a change monthly, some every 28 days, some every 90 days, and thwn there is rhat one legacy system that no longer has a functioning password change mechanism, so we can't change passwords there if we wanted to.

And the different systems all want different password formats, have different re-use rules.

And, with all those uncoordinated passwords, they don't allow password managers to be used on corporate machines, despite the training materials that the company makes us re-do every year recommending password managers...

[–] [email protected] 9 points 1 year ago

So glad we opted for a longer password length, with fewer arbitrary limits, and expiry only after 2 years or a suspected breach.

[–] linearchaos 9 points 1 year ago (2 children)

Forcing password expiration does cause people to make shittier passwords. But when their passwords are breached programitically or through social engineering They don't just sit around valid for years on the dark web waiting for someone to buy them up.

[–] [email protected] 15 points 1 year ago (2 children)

This requirement forces people who can’t otherwise remember passwords to fall into patterns like (kid’s name)(season)(year), this is a very common password pattern for people who have to change passwords every 90 days or so. Breaching the password would expose the pattern and make it easy enough to guess based off of.

[–] linearchaos 0 points 1 year ago

99% of password theft currently comes from phishing. Most of the people that get fished don't have a freaking clue they got fished oh look the Microsoft site link didn't work.

Complex passwords that never change don't mean s*** when your users are willing to put them into a website.

[–] [email protected] 5 points 1 year ago (1 children)

NIST now recommends watching for suspicious activity and only force rotation when there's risk of compromise

[–] linearchaos -1 points 1 year ago (1 children)

Tell me, can your users identify suspicious activity cuz mine sure as hell can't.

[–] [email protected] 4 points 1 year ago

That's why password leak detection services exists

(And a rare few of them yes)