this post was submitted on 20 Jan 2024
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A visitor from the U.S. got more than they asked for at a Toronto hotel restaurant when they ordered a cheeseburger on Monday night that was served with a waiver on the side.

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[–] bluebadoo 94 points 10 months ago (2 children)

Title feels a bit click-baity, but truly I think the waiver is reasonable. If you want food prepared outside our food safety standards and laws, you should have to waive the right to sue if you get yourself sick and die. Whether it will actually hold in court is contestable.

[–] [email protected] 36 points 10 months ago (2 children)

Or the restaurant could say "no we dont do this"

[–] bluebadoo 16 points 10 months ago (4 children)

Absolutely. One could argue that the restaurant went out of its way to provide a customer food request, but many restaurants refuse to cook ground beef at anything below well-done.

Personally, as a Canadian, I would never eat anything less than that for a hamburger, but I cook my steaks near blue at home.

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[–] [email protected] 14 points 10 months ago (5 children)

I'm an American living in Canada and I think the law and mentality around it are silly.

That said, you're right. Those are the codified rules, and because they are codified, the hotel has taken the necessary steps to protect themselves, while going out of their way to provide this to their customer. They could have just told them no, just like every other establishment does.

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[–] [email protected] 89 points 10 months ago (8 children)

After reading the article, I'm on the hotel's side.

If someone asks for meat to be prepared in a way that Health Canada says is below the optimal temperature to kill pathogens, then the customer is putting themselves at risk and should bare any liability.

If someone asked for unpasteurized milk, raw eggs, or live seafood, I'd expect them to get the same waiver.

Seems quite sensible.

[–] [email protected] 17 points 10 months ago (4 children)

I would be as well were it not for one small detail, and it's that the waiver was presented after they started eating.

[–] [email protected] 21 points 10 months ago* (last edited 10 months ago) (3 children)

No, still on the restaurants side. Like yes, it was a mistake and they should have presented it earlier, but asking for a burger to be done medium isn't a common thing here in Canada. They might not have thought about the waiver until then.

Edit: my point here is that this article is presenting the waiver itself as some kind of wrongdoing or indictment about the restaurant's quality/safety. To me, this seems wrongheaded and the timing of the waiver being brought out seems more like "whoops we forgor" thing than a "desperately covering our ass" thing -- since again, medium burgers aren't really a thing here.

I'm not going to fault the hotel for trying their best to please customer requests and the customer being Pikachu shock faced when he's asked to not sue the restaurant for accommodating his McDeath Burger extra value meal.

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[–] [email protected] 6 points 10 months ago

That was a mistake, I'm sure. Puts the hotel at a greater liability (i.e. the customer refuses to sign), but someone eating undercooked meat would already know the risks, so this wouldn't stop them from eating it.

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[–] [email protected] 48 points 10 months ago (1 children)

Here in BC, anything but well done burgers are illegal in restaurants. We have steak tartar, but you need to cut the exterior layer of meat away and grind it right before serving. You might get away with doing the same for burgers, but no one does it that I know of.

[–] [email protected] 4 points 10 months ago (1 children)

I've heard of a restaurant in North van that does it, I can't recall its name though.

[–] Jarix 4 points 10 months ago (2 children)

At one point Vera's burgers would because they sourced their own beef, but im not sure if that survived them expanding 10+years ago. They did start north shore so maybe it was Vera's

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[–] inclementimmigrant 31 points 10 months ago

I'm a guy who likes a medium-rare burger and loves mett and I know the risks involved since it's ground meat with tons of surface area and I don't blame the hotel one bit and would have signed the waiver unlike this prima Donna.

[–] [email protected] 29 points 10 months ago (1 children)

Why has this been making some of the "news" recently?

Some corporation wanted to cover it's ass in the same my my work cafeteria warns about raw eggs when they serve Tiramisu.

I had to sign a waiver to try some hot sauce that was 2.5M+ on the Scoville scale.

[–] [email protected] 39 points 10 months ago (2 children)

None of these waivers hold up in court here in Canada, like, at all.

The hot sauce ones are generally just trying to make things feel "more extreme", trying to add theatrics to the experience.

[–] [email protected] 15 points 10 months ago (3 children)

It wouldn't even hold up in this case: the waiver holds Hilton not liable when the guest eats food not prepared by the restaurant, when the guest is clearly eating food prepared by the restaurant.

[–] [email protected] 4 points 10 months ago

I was wondering about that! I thought I didn’t understand legalese.

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[–] [email protected] 26 points 10 months ago

Oh fuck off, your stupid and unsafe eating habits are your own fucked up problems, the hotel has nothing to do with this. Of course it's a Redditor too, fucking weirdos, holy hell

[–] [email protected] 21 points 10 months ago

Waiver should have been brought up when he requested the burger undercooked, but otherwise I see no issue.

[–] [email protected] 9 points 10 months ago (19 children)

Dumb American disgusted by his own stupidity

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[–] Alexstarfire 8 points 10 months ago (1 children)

It's weird but only because it's so common to see a disclaimer at the bottom of menus warning people about eating undercooked foods. Why a waiver?

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[–] [email protected] 6 points 10 months ago (5 children)

In Germany they sell ground beef that is save to eat raw. So either get save meat or, if your ground beef is not safe, bring this up directly when someone orders a medium or rare burger and not after the person already started eating.

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[–] [email protected] 4 points 10 months ago (1 children)

The only thing is why not get the waiver with the appetizer, before it's served or together? That's the negligence on the Hilton Restaurant's part and really doesn't have meaning if this user did happen to get E.Coli. Ordering medium ground beef at a non-specialty venue is kind of stupid to begin with.

[–] FireRetardant 9 points 10 months ago (1 children)

The waiver should have been produced after ordering and well before any food arrives.

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[–] [email protected] 4 points 10 months ago

Technically you can cook a hamburger to medium and have it be safe to eat, but I really don't see most restaurants doing sous vide for hamburgers.

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