Lemmy.ca Support / Questions

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Support / Questions specific to lemmy.ca.

For support / questions related to the lemmy software itself, go to [email protected]

founded 3 years ago
MODERATORS
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Hi Everyone!

We've setup a shared account to simplify the process of contacting an admin.

Rather than messaging several of us, you can now contact @[email protected] and we'll all be notified.

A link to this user is also available in our main sidebar on the home page.

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Why am I seeing a post about Microsoft from 9 days ago pinned as an announcement at the top of /all ?

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submitted 2 weeks ago* (last edited 2 weeks ago) by [email protected] to c/[email protected]
 
 

Not a high priority because I can still do what I need to. Might be related to the latest upgrade.

  1. When I go to reports in a /c that I mod, "Unread" gives me an unending wait, hourglass, spinny thing that doesn't time out. "All" seems to work fine so I'm not stuck.

  2. When I click on a user's name I get an error page:

Error 1033 Ray ID: 8935e13f1e7c6064 • 2024-06-13 23:32:26 UTC Argo Tunnel error

What happened?
You've requested a page on a website (lemmy.ca) that is on the Cloudflare network. The host (lemmy.ca) is configured as an Argo Tunnel, and Cloudflare is currently unable to resolve it.

Edit:

  1. I haven't been able to cross-post since the upgrade - the page comes up like it's ready to cross-post, but if I touch anything like "Select community" for example, all the fields clear and I'm left with an empty "Create a post" page.
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I've noticed recently that as I'm paging through lemmy in firefox if a video is posted it will start auto-playing with the volume maxed. I don't mind it autoplaying before I get there but it's very annoying to have a page load and suddenly getting blasted with unexpected sound.

an example post that does this: https://lemmy.ca/post/22495123

5
 
 

Hello,

Sorry, I should've posted this here instead of the main community.

I noticed that I cannot see some posts or comments from this account on this instance. Some of which are my own posts/comments. These are not posts/comments that have been removed nor does it have to do with bans or blocks.

My own posts/comments for which I receive replies, I will see them in the “messages” section and will be able to access them from there. The posts in communities will be displayed, but comments will show as unable to view

If I log in using an account form another instance, like sh.itjust.works for example. I can see all the missing posts and comments normally.

Here’s an example of a post that I made in the Montreal community. I doesn’t appear when using my lemmy.ca account, but will appear when using my sh.itjust.works account.

Community: [email protected]

Post: REV Saint-Denis | Une entrave dans une portion névralgique indigne les cyclistes

And I noticed I can't even see my own post in my own community [email protected]

Is there a problem with this instance?

6
 
 

I sent a feature request to https://github.com/rystaf/mlmym and it was added in one of the recent versions. Have been waiting a while to see if it would be updated automatically or by an admin, but it hasn't happened yet. So here is my request for it to be updated.

7
 
 

If you look at the communities tab and sort by new, more communities there have 0 posts than have more than 10 posts. It seems like people are just making communities for the sake of having something to control, without any interest of actually contributing. Often times the communities are opposing, so it's not as if the mod actually has knowledge or an interest in all 6 sides.

Is there any discussion behind the scenes on a way to curb this. or is this not a concern at this time because lemmy is still small?

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submitted 2 months ago* (last edited 2 months ago) by [email protected] to c/[email protected]
 
 

I'm the original mod and creator of this 'sub lemmy' https://lemmy.ca/c/leaf_nation. The other mod requested approval from Lemmy.ca admins to take over the account in the past. However, he hasn't been active for at least 3 months in this instance, and he/she even added a bot to the account. I'm applying to have him removed as mod and additionally the bot. I'm here to stay. Would you please consent to this? Thank-you.

9
 
 

I do not understand why my posts aren't showing up. Does 'admin' maybe have some idea? Thank-you and have a great weekend, everyone. Looks like rain through to the 1st of next week. (sigh)

10
 
 

A few hours ago I received a PM from someone and I replied. I clicked edit but chose not to change anything so I clicked save and my entire message was deleted! Fortunately the message wasn't very long so I didn't have to type much but still.

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Wrong email registration (self.lemmy_ca_support)
submitted 3 months ago by RoseRose56 to c/[email protected]
 
 

Hello lemmy.ca I did register in your instance, but I did type my email wrong. Is there any chance to be fixed? Because I want to have the same username.

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submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]
 
 

Hi. Just looking at what lemmy.ca sends my server:

From nginx log:

your.ip.address - - [20/Feb/2024:03:48:47 +0000] "POST /inbox HTTP/1.1" 200 0 "-" "Lemmy/0.19.3; +https://lemmy.ca"               
your.ip.address - - [20/Feb/2024:03:48:49 +0000] "POST /inbox HTTP/1.1" 400 0 "-" "Lemmy/0.19.3; +https://lemmy.ca"         
your.ip.address - - [20/Feb/2024:03:48:57 +0000] "POST /inbox HTTP/1.1" 400 0 "-" "Lemmy/0.19.3; +https://lemmy.ca"              

Dumping the JSONs reveals 3 duplicate files, all containing:

"id": "https://lemmy.ca/activities/create/0968bf93-ac05-4178-bf3f-28cdc65fc338"
"actor": "https://lemmy.ca/u/HairyOldCoot"
"object": {
  "id": "https://lemmy.ca/comment/7454502"            
  "content": "That was an episode of Sliders."
  "published": "2024-02-20T03:48:45.810068Z"

These are 3 Creates, not 1 Create and 2 Updates or anything. I've chosen a comment 'cos that's public info, but it's the same for all other activity too (Votes, Deletes, etc).

lemmy.ca isn't alone in this. endlesstalk.org sends everything twice (info posted here), as does lemmy.sdf.org and mander.xyz, but lemmy.ca is the only one I've seen send stuff 3 times. Other instances (e.g. aussie.zone, feddit.nl, lemm.ee, lemmings.world, lemmy.world, programming.dev, reddthat.com, sh.itjust.works, slrpnk.net) don't, but there's nothing obvious like lemmy version numbers to indicate the difference.

Whilst I'd prefer you didn't send me stuff 3 times, I'm mostly mentioning it because I doubt it's good for your own resources to send every activity by every lemmy.ca user out multiple times. Also, the OPs of my community are from Mastodon, so I imagine you're sending them the same message 3 times too ...

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Got 'invalid login' when viewing my profile after the lemmy update, logged out, re-setup 2fa using a browser and now Jerboa crashes when pressing the 'login' button after entering my details.

Disabled 2fa and still the same results.

Consistently crashing in the same spot every time I try.

Switched to Boost for this post.

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It started yesterday. Immediately after posting, some account started commenting nonsense and the same images repeatedly, so I banned it. Today the same thing is happening, but it's a different account. Anyone else have this happen?

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There is a federated instance that seems to be doing 1:1 post copies from Reddit. Not only are the questions copied, all the users are bots and entire comment chains are copied. This is not entirely a bad thing in some edge cases.

However, reposting questions in fake(?) tech support communities with fake comments is annoying as hell and a waste of time for people who really want to give genuine advice. alien.top is one of those weird instances, for example.

I can easily block the instance on my client, so there is that. If this is actually an issue, it should be blocked, defederated, whatever, at the lemmy.ca instance level.

In fairness, I don't have a full grasp of the details of how federation actually works, and personally, I don't really care at the moment. (I'll dig into it later as time permits.) Heck, for all I know, there could be a legitimate connector built to facilitate easier transition for users that are migrating from Reddit to Lemmy. (Is that even a thing?)

Cheers. Sorry if I sound stupid. This was just bothering me a bit.

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Help! Created new account on lemmy.ca, and can't log in.

I created an account, set a password, and now when I try to use them, they don't get me off the login page.

If I change either my username or password by a character, it clearly says 'credentials are wrong,' implying that my unmolested credentials are correct - but it won't log me in.

I've tried different browsers, turned off uBlock Origin, but nothing helps.

Any advice?

@lemmy_ca_support

18
 
 

Hello! Set up 2FA with authy, logged in on Connect, never a problem logging in on Firefox. Downloaded eternity and I get a bad 2FA error when I try and log in. Firefox takes my user and password now, pops up the 2FA box, but then doesn't load/give an error message. Is my 2FA unsynced?

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A lot of my front page is full of kbin magazines that are inundated with spam. As we are all acutely aware, moderation actions on kbin are not replicated across the fediverse, causing lingering spam needing to be cleaned up by other instance moderators and admins.

I would just eliminate interactivity until kbin pushes an update that fixes the federation moderation issue, because 80% of the kbin content I see these days is just spam.

20
 
 

I'm getting a little tired of seeing 90% of my feed filled with news from Israel and Gaza... on Voyager, you can filter your feed based on keywords, but it seems that the Lemmy web UI only allows for blocking of instances and users.

Am I missing something or can it be done?

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I was trying to reply a post at [email protected] : https://lemmy.ca/post/1127818 , origins from https://lemmy.world/post/1020538

When I clicked "Reply", the little circle on the button had been spinning and never finished.

I refreshed the page, and no surprise, my reply was not posted successfully.

Similar issues has been happening to me in the last few months, and now I finally wrote my issue report.

Is this issue due to our site or their site?

Edit: Closed this issue. See https://lemmy.ca/comment/4133550

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cross-posted from: https://lemmy.ml/post/5719058

Follow up on a previous post: [DISCUSS] Recent momentary outages


I've been working on a simple opt-in solution, primarily for Lemmy end users like me (but also helpful for admins), to easily check the status/health of their favourite instance.

🌎 lemmy-meter.info

You can find the details of the implementation in lemmy-meter github repo.


❓ @admins: would you be interested in adding your instance to lemmy-meter?

You don't need to do anything except confirming - I'll handle the rest. It should only take a few minutes for your instance to show up in lemmy-meter.

Out of the box it will send only 4 HTTP GET requests per minute to your instance. However that is totally configurable if it sounds too much or too little.


PS: I wasn't sure how to reach out to the admins short of messaging them individually.

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No rush, and the delay is on me because I didn't message or tag an admin with the post.

I'm requesting /c/CommunityPromo (to get running again) and /c/healthquestions (to close)

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I think i've found a bug, but i'm not sure the protocol for where to submit it.

The bug:

This comment: https://old.lemmy.ca/comment/3118239

For the regular view: https://lemmy.ca/comment/3118239)

  • clicking "show context" shows a sibling comment
  • clicking "View all comments", shows all comments but either my comment or the sibling comment.
  • clicking "1 more reply" returns nothing

I think the parent comment (and replies to my comment have been deleted. Maybe this is intentional behaviour

Actually this might be the bug: https://github.com/LemmyNet/lemmy/issues/3886

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I wanted to create all the canadian telecom communities but then after I made 3 new ones the website wouldn't allow me register more. Is there a weekly limit I should account for?

I just want everyone to have a space on here to talk about communication services.

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