this post was submitted on 31 Dec 2024
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Fuck AI
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I mean they likely would because employees regularly fuck up my order. I don't really go to fast food anymore but when I do it's almost inevitable that there's at least one minor fuck up on my order even when I try to be very very clear on my order.
I do my best to be one of those people that is clear concise and says the items exactly as they are listed on the menu but somehow I still end up with mistakes in my order pretty regularly when I do go
And do you think those people fucking up your order would do well if you put them in an education, research, or any other high-stakes position?
If given proper education and training? Yeah sure even the stupidest people you know are capable of learning at the end of the day. But most people have not the means and they are increasingly discouraged from even trying since we constantly hear about people with expensive high-end degrees ultimately just starting at the bottom like everybody else
So you don't think Doctors or Scientists could take orders correctly, but you do think the people fucking up your orders could do well as a Doctor or Scientist. I can only conclude from this that you think order taking is more complicated than Medicine or Science.
My point was everyone fucks up the orders. Regardless of knowledge. You're being asked to work at an incredible pace during rush hour and you do the same thing hundreds of times per day. Your going to default to whatever is the most common purely out of muscle memory not lack of knowledge.
Like when I ask for a quarter pounder Deluxe which is supposed to come with the tomatoes and lettuce but I end up just getting a quarter pounder even though the receipt says Deluxe. They aren't stupid it's just that 99% of the time it's just the quarter pounder and it's muscle memory they didn't even realize they fucked it up.
Science research and medical practice have some routines sure but not to the extent of fast food orders where 90% of your day is mindless repetition
Ai or someone muscle memorying a mistake my order was messed up all the same
Considering they already had the AI in place, keeping it running is less expensive than having a human do it. The fact that they have decided to do away with the AI entirely tells me it was making far more mistakes than a human does.