CVS and Walgreens.
Walgreens pulled out of selling certain reproductive health items in numerous states even though they would have been an ideal test case and certainly could have absorbed the costs of litigation.
CVS fucked up my meds years ago during a period i was cash pay, and then doubled down on the error and expected me to pay for it. Basically, extended vs immediate release, and $100 va $1.
Never did get an apology, or even an admission that the paper scrip said immediate release.
My employer unfortunately insists on using them as a PBM but that doesn’t mean i need to buy drugs from them.
They did another thing a few years prior that angered me deeply, but that’s neither here nor there. Something something “the law requires…” and the law verifiably did not require that behavior or process.
Also, you can bet your ass that I will never give one unnecessary dime to Express Scripts. Without disclosing too much, they have a monopoly on a thing that’s got some regulations around it, and I’m stuck with them for fulfilment. Doesn’t mean I’ll ever give them a penny voluntarily.
Seriously considered switching to a different formulation of the same long term med just to avoid them, but it didn’t make sense for my use case. Doing so would just have put me back in Come Visit Satan’s clutches anyway.