The other day some IT loser nerd called for a plumber because he couldn't replace the fill valve on his toilet. Fucking idiot tool didn't even know how to shut off the water. The fucker makes more money than I do and he just sends emails all day.
this post was submitted on 21 Nov 2024
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Your fellow workers are not your enemy. The wealthy owning class who underpay you are your enemy.
Amen, comrade.
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Do you pay people to change your car's oil? Do you call in an HVAC tech when your air conditioner's capacitor dies? Do you bring your computer into a shop to have the storage upgraded?
These are all fairly easy things to do. I make good money replacing and upgrading storage in laptops, desktops, and other devices like Steam Decks, a few hundred a month from that alone. It's nearly trivial in difficulty, like replacing the fill valve or the chain that connects it to the handle, but people pay and I'm not about to tell them not to.
He's being sarcastic. It's calling out OP's reasoning.
It's like you people can't read in-between the lines and are incapable of understanding satire.
It's not obvious at all bro. I see unironic shit like that posted on here all the time. I live and breathe IT so I am all too aware some IT folks are fucking assholes about this.
That said I really do think the bar needs to be raised a bit. People struggling to setup meetings in Outlook in 2024 is not ok.
In the original post a person asks to learn and OP makes fun of them. It is totally ok to not be able to do everything right away, even if it is as simple as screen sharing or setting up an Outlook meeting. And if someone wants to learn it helps to show them instead of mocking. That is for the first five times they ask, after that they really need to visit a note taking seminar first.
Internet sarcasm is hard. Poe's law and all, there's probably someone who would say this unironically
Strange judging only by how good they are with computers. They might have some other valuable skills that gets them paid highly.
You are paid according to your responsibilities, not your skills. Well, partially for your skills, but it's not the be-all end-all of your salary.
Sadly, after a certain point, people become so rich that they can skirt their responsibilities, which is problematic, but that's a separate thread.
Let's see Paul Allen's screen share.
Yeah, it's like judging a Ferrari owner for not knowing how to change the oil...
This is not a fair comparision imo. There is an assumption that salary is corellated with experience/knowledge/being useful. Fairer comparision would be judging Ferrari mechanic for not knowing how to change oil
I guess I’ll start screening my surgeons, attorneys, and accountants for how well they know how to use Zoom. This seems reasonable.
I mean I agree with the general sentiment.
However, I also understand the previous commenter’s reasoning (or not…I might be shoving words in their mouth).
I think, especially in today’s world where basic technical competence is essentially a must, that in order to perform your job duties to a certain level of standard expected by your client or employer, you need to be able to perform basic technical problem solving. And I think this includes being able to figure out how to google “screen share, Windows”. And this includes many professions.
Surgeon? Maybe not. I just want to have a good surgeon.
But attorney and accountant? I would expect that if information needed to be shared with me, especially with urgency, that they would be able to confidently do so quickly, which may include setting up a quick zoom call (use Jitsi people!).
So actually I disagree with you- I actually may screen out certain professions if they show they lack basic technical competence, like setting up a video call, or creating a spreadsheet.
Googling 'screen share, Windows' takes longer than asking the people you are in a call with already though
[off topic?]
One of my favorite fictional detectives is Nero Wolfe. In one of the stories he asks his assistant if the morgue is open all night.
Could you explain the joke
It's not a joke. Wolfe is both a genius crime solver with an official license and an almost total recluse who spends all his time in his house growing orchids and enjoying the hard work of his private chef.
He has a hard working assistant who brings Wolfe people to interrogate. Archie is the one who writes the stories and finds the clues, but it's Nero who actually solves the cases.
"The League of Frightened Men" by Rex Stout is one of the best of the series. It was originally published in 1932 and is still in print.
https://bookshop.org/p/books/the-league-of-frightened-men-rex-stout/7336709?ean=9780553762983
By that reasoning knowing how to screen share is crucial knowledge for all high-paid jobs
It's like a Ferrari mechanic not knowing how to make an omelet
I work in IT. I usually call my job "IT support" but I'm also technically the system admin, and network admin.
Today, I had someone ask me to delete a calendar for them in Outlook. It wasn't a shared or special calendar, it was literally just a calendar in their normal outlook.
Bear in mind, they didn't ask how to do it. They asked me to do it.
That's a skill issue right there. I'm not in the business of doing other people's work for them. Now and then I'll entertain the odd request of "how do I do x" and show someone how to get something done, mainly because it's a lot less effort than telling them that I didn't go to university for teaching, and all the ensuing arguments thereafter, because there's always arguments.
But this was straight up "do my job for me".
Lol, no, I have my own shit to do.
"skill issue" ticket closed
At a previous company, we would tag tickets in Zendesk based on the type of question it was so at the end of the year we could see which categories could use more explanation in our documentation. One of the category types was "LMGTFY"
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The number of people who think that IT is supposed to know how to use every program and fix everything within those programs is a lot. I've had several engineers, programmers, designers, accountants, executives of who knows what consistently ask to fix their work or how to do whatever it is. I always try to point them in the right direction or help but other people in my field hate even that because it sets a precedent that the next time they need help they think they can ask again.
If I knew all of their jobs thoroughly like they seem to think, I wouldn't be getting paid half what they are. I would need to be paid twice what they are, to support all of those positions in that way.
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Some millionaire in my office: "Hey, Sanctus, what's my password for my computer again?"
Me, who can barely afford to fix my car: fights the urge to use a letter opener as a weapon
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The sheer volume of people I've encountered through numerous jobs that are on high wages but lack basic skills astounds me.
They have other skills you don't have, that are more important for those high paying jobs.
Like faking genuine interest in the shit their higher-ups blather on about, convincingly laughing at racist and misogynist jokes, backstabbing their peers when a position opens up, and doing the most demeaning tasks with a smile and a "thank you".
"Soft skills"
I mean, yeah. You ever ask an average software “engineer” to have a constructive conversation with someone a different department? It’s a nightmare.
Yeah, asking software engineers to work with other departments is basically my entire job. I drink a lot.
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Sorry if you need to learn this, but compensation has little to do with ability or merit in a lot of place that need to screen share.
Also, ability to screen-share has little to do with the competencies that pay the bills on most places.
And screen-share knowledge is not some skill that is short in supply and high in demand. Every year tons of people graduate to fill those low level IT jobs. It’s simple economics, jobs that are easily filled are the ones that pay the least.
People here are delusional. They have been fed white lies by their parents and teachers that if they are smart and just work hard they get rewarded abundantly. It’s not how the world works.
And screen-share knowledge is not some skill that is short in supply
Right, so they should know how to do it then.
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As someone who had to struggle in a meeting because I'd never shared my screen in Teams before and they put it in some weird place, I feel attacked
Fucking slack, man. And google meets, and zoom, and we bex, and goto meetings, and avaya
Microsoft: "Here, have some shitty arcane dysfunctional software."
Me: "Damn, this is hard to use."
IT Guy: "Damn, I can't believe you get paid to work here."
Also IT Guy: low whisper "Fuck, they moved the button again. This is going to take me a minute."
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The people with the worst virtual meeting presences are the VPs and above. They expect us to shovel their shit. Like, buy a fucking mic and a light, pay for more than DSL broadband, and shut the fucking door so I can stop hearing whatever your teenage asshole kid is doing.
EDIT: FWIW managers at most levels aren't much better, they live by the example set by the superiors they so idolize.
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