this post was submitted on 21 Nov 2024
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The amount of people who spend 0.12 seconds trying to figure shit out before throwing their hands up and saying "this is impossible, I can't find it" is wild. Every time I use a new program, I go through it with excruciating depth, changing settings and finding how to do things. It usually takes 5 minutes or less.
The people who are just immediately helpless are the ones being bitched about here.
This, when I've got a new program or a program has updated I take my time to familiarise myself with it, it takes me more than five minutes because I'm visually impaired and have a learning disability, but it doesn't take that long and I have fun exploring the program without pressure.
But when a program updates the UI the morning I start work and I realise I've got 5 minutes to figure out where everything has moved? It's overwhelming and unfortunately I have a "freeze" response to stress and it took me years of therapy to push through that gut instinct to freeze up and just stare at it feeling like it's too much and I can't.
That said, I do still really struggle to find the button mid-meeting. I can vamp, but I can't vamp while properly searching my screen because with my visual impairment that takes too much concentration, so the result is "okay I'm going to share my screen, but my UI has updated so everyone go refresh your coffees while I hunt down the screen share button" and some helpful person will try to explain where the button is, not understanding that my screen doesn't look like there's because I have adaptive software making things larger.
Though a few times I've logged a ticket to IT saying "I'm sorry, I know the issues exists between keyboard and chair on this one, I can't for the life of me find the print button" and they'll remote into my machine and say "oh, that's because you're enlarged font has pushed half your toolbar off the screen entirely. You're missing a bunch of features" and suddenly it made sense why I felt like my co-workers were more efficient in these programs. Unfortunately they couldn't fix it so I still have to work around only being able to see half the screen of this program they suggested "returning everything to the original aspect ratio and getting better glasses"
My boss seems to think our little 2 man IT department can fix Adobe's bad adaptive UI.
Hey, I have a visual impairment too :o - visual cut, both eyes, around 30% or so for both. Though I don't use software assists, I also have a physical disability (right arm is deadweight, r leg is trying to be) so I compute and play single-handed. Annoying when something shows up on-screen in my blind area, and I'm like 'the fuck is taking so long' just to glance over and be like 'oh, fuck'. :P