this post was submitted on 01 Aug 2023
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Coffee

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The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.

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[–] Mudkipology 83 points 1 year ago (3 children)

Every one of these brands looks like it should have an Urban Dictionary entry

[–] psycho_driver 8 points 1 year ago

De Long Hi was my nickname in college

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[–] MichaelScarn 48 points 1 year ago (4 children)
[–] [email protected] 15 points 1 year ago (2 children)

Are people who use Smeg coffee makers known as Smegheads?

[–] spicytuna62 9 points 1 year ago (1 children)

Do we call the mother of a Smeghead a SmegMa?

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[–] rDrDr 10 points 1 year ago (1 children)

Everything I've read about their other appliances suggests that they're awful for reliability. Weird result.

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[–] TalesFromTheKitchen 18 points 1 year ago

I have a DeLonghi Magnifica since 2014, it might not be the best machine but the availability of cheap replacement parts is great. I've replaced a heater element, filter and a water tank so far. Opening up the machine is easy and all electrical connection are spade connectors.

[–] [email protected] 15 points 1 year ago (2 children)

For those of us on budgets, fwiw I've owned two breville's BES870XLs and have zero issues and pull 2 or 3 shots daily. Owned the first one (and still my daily) since 2016.

[–] [email protected] 8 points 1 year ago (1 children)

From my understanding Breville and Sage are the same products just under a different name so that makes sense.

I used to work at Best Buy and I'd say considering the volume of Breville Barista units sold compared to other espresso machines they had a remarkably low return rate. I'd see lower volume products returned more often for other appliance categories.

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[–] rDrDr 4 points 1 year ago

Same. Have had it since ~2016. Use it almost every day. I want an upgrade but it works just as well as it did on day one.

[–] [email protected] 13 points 1 year ago (2 children)

...smeg? Really? Huh.

I talked to a kitchen outlet staff member and asked about the Smeg brand, because I liked it's style but thought it expensive. She said that they tend not to be good at all and I should avoid the brand. That there was both cheaper and more reliable alternatives or pricier higher end goods.

Just surprised to see it making any list.

[–] [email protected] 13 points 1 year ago

If it's about warranty claims maybe they just deny any warranty claim

[–] ominouslemon 3 points 1 year ago

I wonder if there is a difference between Smeg coffee machines and other appliances

[–] Crackhappy 10 points 1 year ago (4 children)

I've had a glass/stainless steel french press for 20 years with never an issue. Why isn't that in the list eh?

[–] [email protected] 9 points 1 year ago (1 children)

How do you make espresso from a french press?

[–] [email protected] 8 points 1 year ago

By weight lifting a lot and being very very strong.

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago)

I was thinking the same thing. Unless I drop mine, or can't find the screens, it'll last forever. Plus it tastes better to me anyhow

[–] grasshopper_mouse 4 points 1 year ago

This is the way

[–] [email protected] 7 points 1 year ago

Hey! Cool to see Galaxus cited on lemmy. We don't have Amazon in Switzerland but Galaxus/Digitec is pretty convenient too.

[–] [email protected] 6 points 1 year ago

Would be interested to see how that looks for 5 and 10 years. From my extraordinarily huge sample size of 1, Gaggia is awesome. Also parts are easy to find and mine was super easy to work on.

Now have Lelit. It's made it past 24 months no issues yay!

[–] [email protected] 6 points 1 year ago (2 children)
[–] MrMusAddict 4 points 1 year ago (1 children)

I was just going to say! Jura is Swiss. How is it not on this Swiss website 😅

[–] BaronVonBort 5 points 1 year ago

They said “you have to have defects to report. Jura does not.” /s

[–] ominouslemon 3 points 1 year ago

Lol strangely enough, the website only sells Jura accessories, no coffee machines

[–] [email protected] 6 points 1 year ago

I wonder how much of Gaggia's position is supported by the Classic Pro. Super simple, easy to fix.

[–] PunnyName 5 points 1 year ago (2 children)
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[–] [email protected] 4 points 1 year ago (5 children)

I feel like DeLonghi is just plastic crap but maybe I'm wrong?

[–] telllos 5 points 1 year ago (2 children)

I have a nespresso coffee machine (I know booo) from DeLonghi. But I really want to move to something else. Because I don't like the capsules model. On the other hand I don't want to dispose of a perfectly working machine. It's been running without any issue for 11+ years.... why can't it just die.

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[–] [email protected] 4 points 1 year ago (5 children)

I expected to see Technivorm but this is specifically espresso machines.

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[–] [email protected] 4 points 1 year ago (1 children)
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[–] [email protected] 3 points 1 year ago (3 children)

instant coffee in cold water gang

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[–] piotrm 3 points 1 year ago

I'm the 3.9%, twice.

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