The biggest swiss online seller makes charts for warranty claims. Basically: how many warranty claims does each brand have? This chart only shows the most popular brands of coffee machines sold on the site, but I still find it interesting.
this post was submitted on 01 Aug 2023
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From my understanding Breville and Sage are the same products just under a different name so that makes sense.
I used to work at Best Buy and I'd say considering the volume of Breville Barista units sold compared to other espresso machines they had a remarkably low return rate. I'd see lower volume products returned more often for other appliance categories.
Yeah what strikes me the most about this is the fact that Sage and ECM have the same reliability (within the first 2 years, anyway). ECM is usually considered high-end, reliable stuff, while Sage/Breville is considered to be unreliable.
Too bad about Ascaso, but the data confirms what Ascaso owners have been saying online, I guess.
Also Lelit, WTF