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Tell him my greetings. I am an electrical engineer (I have even studied acoustics for several semesters) and I have made my jokes about mechanical engineers all my life. But I don't think that they are actually stupid ;-)
He is right about it. They are bad. The sad truth is: they are all less than perfect, and hard to endure.
Scientists have improved them during the last 10 or 20 years, and they still have to improve them a lot more in the next 10 years or 20. Until then, everybody can only choose these current ones, that are less than good.
But these devices are even worse if they are not adapted to the person.
You can't just buy them off the shelf and wear them like you do with a wooden leg, that has either the correct length or you cut off a little.
You need to adapt many different parameters before they start to be somewhat helpful. It is because hearing is super complex.
So regarding your question about the best device, it is neither the brand nor the price, but whether you (or your audiologist) can adapt it good to the person.
This will take some weeks of trying it out, and then adapt again.
This is the actual choice he needs to make:
Either have the stamina to let somebody adapt the devices for him, then try them for a few weeks, and then repeat this for at least three rounds of adapting and trying. Or let it all be, and grow old as a deaf man.