this post was submitted on 29 Nov 2024
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The linked post shows how most non-tech people's understanding of email is very very different from most of the people here.

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[–] [email protected] 6 points 2 days ago

I really think there is no problem here. There is one side that screeches, "We need more people in Lemmy! Lemmy is too obscure and hard to use! We need better UX and less techno-babble when people are trying to sign on!" We also have the opposite side saying, "Fuck the normies! I want my federated server @tek.know.kult for the most austere obscurantists only!"

Let's be real, guys. If your federated server is weird and obscure, the normals are not going to really encounter it, and they're not that into all the federation beef. They want to go to lemmy-website.com, put in a username and password, and fuck off to look at funny memes and rage at news stories.

I would say I am at least on the right side of the bell curve when it comes to tech literacy, maybe even the top quartile, and I only sort of understand how the Fediverse works, and no offense guys, I don't really care that much. I looked at Reddit for the funny memes and to rage at news stories, and when they took my favorite app away (Sync for Reddit), I couldn't be fucked to get advert-aids on the official app, so I jumped ship. Lemmy is just a bit less engaging, just a bit less addictive, and frankly I'm perfectly happy with that. Huzzah for having a bit more of a doomscroll-life balance.

People will come along with FOSS as well as CS options for joining the Fediverse, things like Threads and Voyager and BlueSky, and the culture of Lemmy will shift likewise. The great news is that with Federation, it will be easy to create islands of autists and weirdos to keep their purity cults as funny as they want them to be, and I think that's beautiful.

[–] pyre 51 points 3 days ago (1 children)

I don't think it matters. the specific ways in which email services work or are used are not what the analogy is supposed to explain.

it's supposed to explain how two people who log in to different lemmy instances is different from logging into Facebook and MySpace, or Twitter and Threads.

"how does it work? aren't they different sites?'

"you know how you can have a gmail and someone else can use an outlook email but you can still send emails to each other"

done. even 70 year olds would get it. problem solved. easy, approachable analogy.

[–] [email protected] 19 points 3 days ago

Exactly this. The second you utter the word "federation" you can see people's eyes glaze over in real time. The email explainer is good but it really needs to be a short sentence and that's it

[–] [email protected] -1 points 1 day ago

Personally I disagree with the statement, first off, I don't see an alternative explanation offered. the point is an easy analogy to give them rough concepts. looking at the problems listed in the OP.

Gmail users believe the only ways to access a Gmail account are through the official web client at mail.google.com, and the official Gmail app for iOS and Android.

First off there... so the web client off the bat.... what's the problem there, that we aren't burrying them with "oh if you like you can use alexandrite, or one of 30 other web clients, and then tell it the instance". The point is we're trying to reach out to the non tech savy. If their assumption gets them to something that works, then there isn't a problem, just as not knowing that they can install an e-mail client to check their gmail, isn't stopping them from using gmail.

Now the andriod/ios clients, that is the one drawback, you do have to tell them the name of one of the apps, and tell them to pick the website they made their account on from the dropdown. It's not a huge deal but it is an extra step. If the goal is to reach out to the non tech savy though, the goal has to be to minimize the steps as much as we can.

Then it goes on to say people are picking instances based on moderation politics etc... Lets face it regular people don't... and they don't care. Really like 2% of people actually hit points where moderation is a visible thing to them. usually because they are on the edge of a political side.

[–] MITM0 12 points 3 days ago* (last edited 3 days ago) (4 children)

They all complain about "Muh Open source UI bad" Ok then what is considered a good UI/UX according to you lot (Not you lot in particular I'm not trying to start any beef here)

& how does one decide that particular UI is User-Friendly ?

[–] [email protected] 5 points 3 days ago* (last edited 3 days ago) (1 children)

One button to expand pictures similar to RES would be a big improvement

Built-in keyword filters are another one

And of course, multi-communities

[–] MITM0 2 points 3 days ago

Those are cool ideas honestly

[–] [email protected] 3 points 2 days ago

A UI can be measured in a bunch of different ways, most of which should be measured and balanced against each other.

I recommend this video essay, where a UX professional (formerly at Microsoft) took over the UX for the FOSS music composing app Musescore and shares a lot of the lessons learned along the way: https://youtu.be/Qct6LKbneKQ

[–] glitchdx 2 points 2 days ago

a user friendly user interface is one that the user is already familiar with. It is subjective, determined by the user, and will vary from user to user.

Think about the placement of face buttons for an xbox controller vs a ninttendo switch controller, specifically A and B. The function of menu accept is always on a, and menu back is always on b, but the physical placement of those buttons are opposite on the competing platform. Now think about a playstation controller, and where it puts menu accept and menu back. The glyphs are different, but a nintendo player will find it intuitive while the xbox player will be confused.

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[–] Zarxrax 106 points 4 days ago (1 children)

If you want to get non-techy users, then there is absolutely no need to even use the word fediverse or to try to explain what any of this means. If you want to help a friend get onboard, just send them a link to sign up on the same server that you use, or a nice general purpose server. That's it. They sign up, they use it, and THEN they can start to learn about fediverse shit if they care to.

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[–] [email protected] 17 points 3 days ago

I don't expect non-tech people to ever come to or care about this place, or Mastodon.

Part of social media is predation. There is a draw to Facebook, even if it is the endless sea of bullshit emanating through it, the marketing of products and echo chambers.

people would love to be entertained by our intellectual discussions!

They watch Adam Sandler movies, lad. We've already lost.

It's a draw. We have no draw, other than being DIY NPR (now with 5% more tankies). It's a draw, but it won't draw them. It's not what they care about.

[–] [email protected] 36 points 4 days ago (3 children)

I now after many years of living understand most people don't care or even want to understand how anything works. It completely baffles me.

Everyone I know says I'm smart but nah, I was literally in special Ed classes in school. I'm proven slower than the rest, but I am just curious and want to understand how things work which no one else does. It blows my mind how uninterested people are in the things they use everyday

[–] [email protected] 15 points 4 days ago

You might be slower than the rest, but still smarter than them. Hare and turtoise kinda situation. Nothing wrong with being a slow learner, the willingness to learn is where it's at.

[–] [email protected] 8 points 4 days ago (1 children)

I am just curious and want to understand how things work which no one else does.

It depends on how interested you are in a subject. Everything is interesting, but you may not find everything equally interesting, nor do you have time to know everything there is to know about everything.

For instance, if I fly somewhere, I have a general idea of how wings create lift. But if you try to explain it to me in detail, I'll tell you to piss off because all I really want to do is travel from A to B.

But I know plenty about other subjects that I'm really into, that I could bore you to tears with and you'd end up punching me in the face if I tried to explain them to you.

It's not okay to not know anything about something. But it's okay to know enough.

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[–] foggy 58 points 4 days ago (4 children)

"you know how you can't talk to someone on Twitter.com from facebook.com? But you can email from your @gmail.com to someone with an @yahoo.com address?

That's the difference, federated social media is like email in this way."

I'm mostly sure even my elderly parents understood it when I said it...

[–] bradd 1 points 2 days ago

till they throw you the curveball that they can indeed talk to someone on twitter from facebook.

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[–] [email protected] 25 points 4 days ago (2 children)

I'm really disappointed with Lemmy's idea of federation: all it is is a bunch of servers mirroring one another, but the user accounts are server-bound. No jumping instance and taking your identity seamlessly with you.

[–] [email protected] 29 points 4 days ago (7 children)

This isn't really Lemmy's idea of federation, it's just ActivityPub, the underlying protocol. Having a mechanism for jumping servers is unfortunately quite complicated and it isn't clear how it should be done or if it is even possible.

Lemmy does allow you to export and import your settings though, so you can kinda do it but you lose your history.

[–] [email protected] 10 points 4 days ago* (last edited 3 days ago) (2 children)

AFAIK the Nostr protocsal sorta let's you hop around, but it's full to the brimwith cryptobros, and I'm still not sure how moderation works there.

[–] [email protected] 9 points 4 days ago (9 children)

Yea moderation becomes a big problem once you can't actually block people. I don't like that Nostr describes itself as censorship resistent or even censorship free, that's not a good quality.

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[–] bradd 1 points 2 days ago

This is exactly like email though.

You have a gmail account that is tied to google. You have to login to gmail to access your email but you can email anyone in the world. Some people use different providers so they have different email addresses.

If you want to change providers there is no easy way to do it. You can use imapsync or export to pst and import to new provider and so on, or maybe your new provider gives you tools for importing mail from your old mailbox but it's not a feature of email protocol(s) to do this.

[–] [email protected] 10 points 3 days ago (4 children)

I honestly think it stills explains it pretty well. Most casual users will not download a specific client and will be fine with the whole idea of an instance being tied to its user interface. It still explains pretty well that it doesn't largely matter what instance you sign up for and that any instance can talk to (mostly) any other instance, just like with email.

So yea, I still think it's a good analogy. It's not perfect but yea, that's to be expected from an analogy.

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[–] [email protected] 22 points 4 days ago* (last edited 4 days ago) (27 children)

Don't explain anything, there's literally no point. Why are nerds so insistent that people understand technology?

Just tell people to make an account on any instance, whichever one you like best, and let them experience federation. Even if they never really understand what is happening they can still use the service. It's not like any of them understand how email works, and yet they all use email. Understanding is worthless. Stop being nerds.

[–] [email protected] 23 points 4 days ago (9 children)

Why are nerds so insistent that people understand technology?

Because technology forms the basis of the online environments we inhabit, and gives us the tools to tell how, say, our data is stored and processed.

If you're going to get in the water, it's probably a good skill to be able to swim. If you're going to drive a car and don't have the faintest idea how the engine works, you'll be at the mercy of manufacturers and mechanics.

The solution to your issue is not that everybody should conform to the lowest common denominator of technology literacy, but that the general internet user should get a fucking idea of the environment they navigate.

Stop being nerds

Never.

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[–] bradd 1 points 2 days ago (1 children)

as soon as you say "make an account" their eyes will glaze over. if not, as soon as they hear "instance" their eyes glaze over. if not, as soon as they hear "whichever one you like best" their eyes will glaze over.

[–] [email protected] 1 points 2 days ago* (last edited 2 days ago) (1 children)

Sorry, you misread what I said 😅

You, the recommender, are the one picking the instance. Whichever one you like best! Don't bother telling them anything about instances, that's a waste of time. Just say "go to lemmy.world and post" and don't bother explaining anything else.

[–] bradd 2 points 2 days ago

Oh, gotcha, that would be more successful for sure.

[–] [email protected] 5 points 3 days ago* (last edited 3 days ago)

This is how you get people whining about there being 8 different "Politics" groups, and insisting they should be allowed to erase the identity of the hosting website.

The patchwork nature of the fediverse is baked into the technology. If people don't at least have a basic model for how it behaves, then they're just going to get pissed off at it and leave.

Ypu don't need to know how an internal combustion engine works to drive, but you have to understand how driving works, both from the perspective of operating a car, and from that of the conventions of the road.

"Just find a pretty car and hop behind the wheel" is bad advice for everyone.

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[–] [email protected] 25 points 4 days ago* (last edited 4 days ago) (16 children)

In my experience, the majority of people doesn't have the slightest clue how mail works. Somehow you type it in and provide it with an address into one of the three indistinguishable fields that are titled "To", " CC", "BCC". And by some black magic it either appears on the screen of the other person. Or it doesn't. That's about the amount of knowledge.

So comparing something to this is kind of meaningless.

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[–] [email protected] 20 points 4 days ago

Me, explaining how Lemmy is similar to email…

[–] [email protected] 8 points 4 days ago

I have seen people not think someone with a gmail email could email to someone with a yahoo email

I have also seen teachers who teach ICT be confused when seeing a email that isnt one of the popular ones

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