this post was submitted on 28 Sep 2024
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Sometimes, it's backwards (sh.itjust.works)
submitted 8 hours ago* (last edited 8 hours ago) by [email protected] to c/[email protected]
 
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[–] [email protected] 9 points 1 hour ago* (last edited 1 hour ago) (1 children)

I think it's on a case by case basis but having help desk ppl help you out and opening powershell and noodling without any concept of problem solving made me make this face once.

It probably goes both ways, I'm a dev and I assembled computers at 12 yo so I believe I have a lot of experience and knowledge when it comes to hardware. I've also written code for embedded platforms.

IT people in my pov can really come across as enthusiast consumers when it comes to their hardware knowledge.

"did you guys hear Nvidia bas the new [marketing term] wow!" . Have you ever thought about what [marketing term] actually does past just reading the marketing announcement?

At the same time I swear to God devs who use macs have no idea how computers work at all and I mean EXCLUDING their skill as a dev. I've had them screen share to see what I imagine is a baby's first day on a computer.

To close this rant: probably goes both ways

[–] [email protected] 2 points 36 minutes ago* (last edited 35 minutes ago)

Agreed. I have colleagues that I write scripts for (I don't do that any more, I stopped and shit stopped working, so they solve things manually now), they don't know shit about scripting... and still don't.

On the other hand, I've had the pleasure of working with a dev that was just this very positive, very friendly person and was also very knowledgeable when it came to hardware, so we were on the same page most of the time. He also accepted most of my code changes and the ones that he didn't, gave him an idea of how to solve it more efficiently. We were a great team to be honest. We're still friends. Don't see him as frequently, but we keep in touch.

[–] [email protected] 60 points 5 hours ago* (last edited 4 hours ago) (3 children)

More like:
"IT people when software people talk about their requirements"

No, we won't whitelist your entire program folder in Endpoint Protection.

[–] [email protected] 8 points 2 hours ago

As a software person i have to protest at being called out like this. It's the fucking weekend man...stop picking on me for just one damn day.

[–] [email protected] 6 points 2 hours ago

No, we can't get gigabit fiber everywhere. No, I don't care if your program needs it. Yes, the laws of physics are laws for a reason. Write more robust code.

[–] [email protected] 14 points 4 hours ago (1 children)

Yep, unrealistic expectations.

Or "you need a 12th gen i7 to run this thing"... the thing is a glorified Avidemux.

[–] UnderpantsWeevil 9 points 3 hours ago

Christ, if you could see the abysmal efficiency of business tier SQL code being churned out in the Lowest Bidder mines overseas...

Using a few terrabytes of memory and a stack of processors as high as my knee so they can recreate Excel in a badly rendered .aspx page built in 2003.

[–] [email protected] 53 points 5 hours ago (5 children)

In my experience it’s been IT people telling me you can’t use a certain tool or have more control over your computer cause of their rules.

The expression is appropriate but the meme assumes that im doubting the IT person’s expertise. I’m not, I’m just not liking the rules that get in the way of my work. Some rules do make sense though.

[–] BilliamBoberts 2 points 55 minutes ago (1 children)

As an IT guy, I'd love to give software devs full admin rights to their computer to troubleshoot and install anything as they see fit, it would save me a lot of time out of my day. But I can't trust everyone in the organization not to click suspicious links or open obvious phishing emails that invite ransomware into the organization that can sink a company overnight.

[–] [email protected] 1 points 32 minutes ago

Fair points but as someone who works in cybersecurity. Phishing emails can happen without admin access. I haven’t heard of any randsomware that is triggered by just clicking on a link.

I think there should be some restrictions but highly technical people should slowly be given more and more control as they gain more trust/experience.

[–] [email protected] 5 points 2 hours ago

And the more corporate the organisation the more rules, at least the places I have worked trusts developers enough to give local admin, that takes the edge off many tasks.

[–] [email protected] 15 points 4 hours ago

"Their rules" are basic security precautions

[–] [email protected] 9 points 3 hours ago (3 children)

I think you probably don't realise you hate standards and certifications. No IT person wants yet another system generating more calls and complexity. but here is iso, or a cyber insurance policy, or NIST, or acsc asking minimums with checklists and a cyber review answering them with controls.

Crazy that there's so little understanding about why it's there, that you just think it's the "IT guy" wanting those.

[–] [email protected] 8 points 3 hours ago

I thought my comment was pretty clear that some rules are justified and that the IT person can just be the bearer of bad news.

Maybe not, hopefully this comment clarifies.

[–] [email protected] 3 points 2 hours ago (1 children)

So you don't trust me, but you trust McAfee to give it full control over the system. Yet my software doesn't work because something is blocked and nothing is showing up in the logs. But when we take off Mafee, it works. So clearly McAfee is not logging everything. And you trust Mcafee but not me? /s kinda.

[–] [email protected] 1 points 1 hour ago* (last edited 1 hour ago)

No one on earth trusts McAfee, be it the abysmal man or abysmal AV suite.

If the EDR or AV software is causing issues with your code running, it's possibly an issue with the suite, but it's more likely an issue with your code not following common sense security requirements like code signing.

[–] [email protected] 1 points 2 hours ago* (last edited 2 hours ago)

I worked in software certification under Common Criteria, and while I do know that it creates a lot of work, there were cases where security has been improved measurably - in the hardware department, it even happened that a developer / manufacturer had a breach that affected almost the whole company really badly (design files etc stolen by a probably state sponsored attacker), but not the CC certified part because the attackers used a vector of attack that was caught there and rectified.

It seemingly was not fixed everywhere for whatever reason... but it's not that CC certification is just some academic exercise that gives you nothing but a lot of work.

Is it the right approach for every product? Probably not because of the huge overhead power certified version. But for important pillars of a security model, it makes sense in my opinion.

Though it needs to be said that the scheme under which I certified is very thorough and strict, so YMMV.

[–] [email protected] 3 points 4 hours ago

I think the meme is more about perspectives and listening to the way someone thinks about operating IT is very different from the way someone things about architecting IT

[–] RupeThereItIs 110 points 7 hours ago (16 children)

"IT people" here, operations guy who keeps the lights on for that software.

It's been my experience developers have no idea how the hardware works, but STRONGLY believe they know more then me.

Devops is also usually more dev than ops, and it shows in the availability numbers.

[–] [email protected] 4 points 3 hours ago

Absolutely agree, as a developer.

The devops team set up a pretty effective setup for our devops pipeline that allows us to scale infinity. Which would be great if we had infinite resources.

We're hitting situations where the solution is to throw more hardware at it.

And IT cannot provision tech fast enough within budget for any of this. So devs are absolutely suffering right now.

[–] [email protected] 8 points 4 hours ago (3 children)

I've always found this weird. I think to be a good software developer it helps to know what's happening under the hood when you take an action. It certainly helps when you want to optimize memory access for speed etc.

I genuinely do know both sides of the coin. But I do know that the majority of my fellow developers at work most certainly have no clue about how computers work under the hood, or networking for example.

I find it weird because, to be good at software development (and I don't mean, following what the computer science methodology tells you, I mean having an idea of the best way to translate an idea into a logical solution that can be applied in any programming language, and most importantly how to optimize your solution, for example in terms of memory access etc) requires an understanding of the underlying systems. That if you write software that is sending or receiving network packets it certainly helps to understand how that works, at least to consider the best protocols to use.

But, it is definitely true.

[–] [email protected] 2 points 1 hour ago

I think software was a lot easier to visualise in the past when we had fewer resources.

Stuff like memory becomes almost meaningless when you never really have to worry about it. 64,000 bytes was an amount that made sense to people. You could imagine chunks of it. 64 billion bytes is a nonsense number that people can't even imagine.

[–] [email protected] 2 points 2 hours ago* (last edited 2 hours ago)

. I think to be a good software developer it helps to know what's happening under the hood when you take an action.

There's so many layers of abstractions that it becomes impossible to know everything.

Years ago, I dedicated a lot of time understanding how bytes travel from a server into your router into your computer. Very low-level mastery.

That education is now trivia, because cloud servers, cloudflare, region points, edge-servers, company firewalls... All other barriers that add more and more layers of complexity that I don't have direct access to but can affect the applications I build. And it continues to grow.

Add this to the pile of updates to computer languages, new design patterns to learn, operating system and environment updates...

This is why engineers live alone on a farm after they burn out.

It's not feasible to understand everything under the hood anymore. What's under the hood grows faster than you can pick it up.

[–] [email protected] 2 points 3 hours ago (3 children)

yeah i wish it was a requirement that you're nerdy enough to build your own computer or at least be able to install an OS before joining SWE industry. the non-nerds are too political and can't figure out basic shit.

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[–] Jestzer 41 points 6 hours ago

Yup. Programmers who have only ever been programmers tend to act like god's gift to this world.

[–] aeiou_ckr 4 points 3 hours ago (1 children)

20 year IT guy and I second this. Developers tend to be more troublesome than the manager wanting a shared folder for their team.

[–] [email protected] 5 points 3 hours ago

Rough and that sucks for your organization.

Our IT team would rather sit in a room with developers and solve those problems, than deal with hundreds of non-techs who struggle to add a chrome extension or make their printer icon show up.

[–] [email protected] 31 points 6 hours ago

As a developer I can freely admit that without the operations people the software I develop would not run anywhere but on my laptop.

I know as much about hardware as a cook knows about his stove and the plates the food is served on – more than the average person but waaaay less than the people producing and maintaining them.

[–] ArbiterXero 11 points 6 hours ago (2 children)

As a devops manager that’s been both, it depends on the group. Ideally a devops group has a few former devs and a few former systems guys.

Honestly, the best devops teams have at least one guy that’s a liaison with IT who is primarily a systems guy but reports to both systems and devops. Why?

It gets you priority IT tickets and access while systems trusts him to do it right. He’s like the crux of every good devops team. He’s an IT hire paid for by the devops team budget as an offering in exchange for priority tickets.

But in general, you’re absolutely right.

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[–] [email protected] 12 points 6 hours ago (1 children)

That's how I look at 90% of the shit "systems" I'm forced to interact with (xiaomi's MIUI, banking apps, govt apps, apps that should've been fucking websites, websites that "gently nudge" you to use the app, electron apps that are windows only)

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