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What are some things you think tech people presume others know, and know how to do? (lemm.ee)

submitted 10 months ago by [email protected] to c/asklemmy

130 comments fedilink hide all child comments

It's helpful to take a few steps back from time to time to reassess where we're each coming from on our knowledge of tech (or anything) to better communicate.

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[–] spittingimage 7 points 10 months ago (2 children)

True that. I got tired of the tech support theatre. Fix a problem in two minutes = unhappy user. Fix a problem in a quarter hour and make it look difficult = happy user. I just want to do my job and leave without any human interaction, y'know?

[–] [email protected] 3 points 10 months ago

I have only worked at internal IT helpdesks, and they have been very good with regards to that, but I get you.

[–] [email protected] 2 points 10 months ago (1 children)

Then why do you have that job?

[–] spittingimage 2 points 10 months ago (1 children)

I don't, any more. I switched to supply chain.

[–] [email protected] 2 points 10 months ago (1 children)

How do you like it?

[–] spittingimage 2 points 10 months ago (1 children)

The work's not exciting but the money's better and I'm sharing an office with people I like. So I think it was worthwhile.

[–] [email protected] 2 points 10 months ago

Glad to hear it. Excitement’s for kids anyway. I’d rather have the most boring job the in the world at this stage of life. People I like and good money’s just about perfect. Also, so long as I’m not doing anything wrong on the job: lying to people, screwing people over, etc.