this post was submitted on 29 Dec 2023
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Just curious as I’ve never been on the other side of the counter, how does this sort of thing tend to work at restaurants? Fast food and fast-casual places are where I’ve heard customers say things “pile as much lettuce on there as you’re allowed to” - is there ever a limit your supervisor instructed you for things like that?

Now obviously with up-charge items like extra meat or certain toppings I know the sizes tend to be pre-portioned to a serving utensil, but something like extra onions or tomatoes that goes uncharged - has anyone gotten into trouble for giving “too much”?

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[–] MashedPotatoJeff 6 points 11 months ago

It certainly creates an incentive to act in ways that please the customer at the expense of the business. But the restaurant controls your access to the customer, so it's best to tread lightly.