My city does not have taxis. It's a mid-sized city of about 300,000 people and there's not enough utility to justify that industry existing here in a meaningful way.

There are Ubers, but they are often unreliable. On principle, I don't even think supporting Uber's business model is ethical in the first place, given how much the company abuses their "volunteer" drivers. But in addition to that, there's also just very little accountability beyond having an arbitrary rating system. Drivers don't have to pick you up if they're worried particular people might not give them good ratings, and so you'll find that there are certain neighborhoods that tend to get less service overall.