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People on Lemmy/ kbin not called Karen - have you ever asked to speak to the manager - and actually had a good reason for doing so? (self.asklemmy)

submitted 1 year ago by waterbogan to c/asklemmy

31 comments fedilink hide all child comments

I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I'll do it again, if I live long enough.

And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply

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[–] spacedancer 6 points 1 year ago (2 children)

Isn’t this a double edged sword? Depending on the manager or company, an employee can get fired for skirting the rules to accommodate that case, even it it was out of kindness. The customer ends up ratting out the employee for going against the company rules/policy. I guess you were lucky enough the manager was kind.

[–] BakingCookies 6 points 1 year ago

I did think of that, so when I told the manager the story, I just said the cashier helped my kid sort everything out to make it work within their budget. I didn't mention any discounts or coupons.

[–] FuglyDuck 1 points 1 year ago

It’s possible that they took care of the difference on their own. The manager only cares the till comes out as it should.