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We have a traditional store reselling refurbished laptops in my city. They're pretty awesome and I got a nice Dell laptop from them. 100% recommend. But I don't know what Amazon does.
With my laptop, the battery is old. It has like 40% of capacity left and turns off after 2h. But it's plenty fast and was cheap. And I got to look at the details before buying.
We do have a very good store as well. I should also look there. My tower seems ok but is 12 years old so I'm mulling it over. I simply need it for work.