Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


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https://status.lemmy.world



founded 2 years ago
MODERATORS
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submitted 1 year ago* (last edited 1 year ago) by quinten to c/support
 
 

- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at [email protected] or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at [email protected]. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at [email protected].

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

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submitted 2 days ago* (last edited 2 days ago) by [email protected] to c/support
 
 

I need support in understanding if I'm a spammer or not. First I thought to put it into [email protected] but now I'm really afraid to post into the wrong community and get banned from it too, so I decided to go to this support community, I hope I won't get banned here for that.

Yesterday I saw this article online: https://www.wired.com/story/red-note-tiktok-xiaohongshu/ which has the title "With a TikTok Ban Looming, Users Flee to Chinese App ‘Red Note’" and thought to myself: "Haha, that sounds like an article the Onion would write! The government trying to protect the people from the Chinese by banning TikTok and the people run to the next Chinese app, it really sounds like satire." and then I remembered that we have a community on Lemmy called "Not the Onion" [email protected] and thought to myself "The people in this community will probably enjoy this irony that it sounds like a The Onion article but it's real life and not satire.". That's when I decided to post it there, here is the original post: https://piefed.jeena.net/post/97462 (I'm not sure if other Admins can see it).

I'm copying the rules to post there from that community for your convenience:

The Rules Posts must be: Links to news stories from... ...credible sources, with... ...their original headlines, that... ...would make people who see the headline think, “That has got to be a story from The Onion, America’s Finest News Source.”

  1. Wired is a credible source
  2. the headline is the original headline
  3. It made at least me think "That has got to be a story from The Onion"

Anyway, I went to sleep and when I woke up I had a notification saying: " You have been banned from Not The Onion" I went to the post and saw that it's deleted too and that it has -22 in votes. Ok, clearly people didn't like it for some reason which is not very clear to me. The comments there did not indicate any reasons, they just made fun of the same thing I thought was funny.

I looked into the modlog and can see there:

[email protected] Banned account Jeena in Not The [email protected] Reason: Spammer

Now the thing which stuns me, am I really a spammer? I'm following the rules and I'm posting something which in my mind really fits into the community but I am now banned and can't even read posts in that community in my feed flow.

Full disclosure, I have been banned from a different community on a different server before, it was on [email protected] and I commented as an answer to someone saying "The tankies did good things, the fought the nazis." I wrote "Just to turn around and do the same to their own people." which then has been deemed that I'm antisemitic and should be banned from that community forever. Their reasoning was that with this sentence I express that Jews were not Germans, which I was not, I didn't even mention what the nazis did.

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submitted 3 days ago* (last edited 2 days ago) by [email protected] to c/support
 
 

The community has two mods but they haven't been active in over a year.

Note: it would actually be my Lemmy..world moderation alt I would use.

Edit: thank you!

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submitted 5 days ago* (last edited 5 days ago) by [email protected] to c/support
 
 

[email protected] is a community that is focused on Fate, and occasionally other Nasuverse related topics

I have expressed my willingness to start a community based around fate prior, but I discovered that there was an inactive community I could take over instead

I plan on focusing on a more casual undertone rather than the current feed which only consists of news and announcements

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Request to takeover moderation of [email protected]

Sadly the current moderator @[email protected] appears to be inactive, and the community has been fallow for a long time.

This is a area of interest of mine, and I'd be happy to moderate the space

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submitted 2 weeks ago by vanderbilt to c/support
 
 

Hi, I'd like to make a request for c/therapists.

The community and its sole moderator, Wonder, have been inactive for about two years now. I'd like to revitalize the space and try to encourage activity.

Can I be made the moderator of this community, given the circumstance?

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Title, basically. I just noticed that one of the communities I frequent only has one mod listed, and they haven't posted or commented in 11 months. I fired off a message to see if they're online at all (doubt it). In the event of no response, what's the correct course of action for this community that is reasonably active?

EDIT: By the way, the community in question is [email protected]

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I want to post a meme of a movie that came out in the last few months, but it does contain a spoiler. I'd like to be able to mark it as such so people can decide by the title (the name of the movie) whether or not they want to reveal it.

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The ones highlighted are a few examples. I'm going through. World communities so I can federate them with our instance and I'm coming across a lot of these.

They are communities with generic names like 'Green' and the communities have zero posts and don't even have a Community description either.

What's the deal?

There's also no mods listed, how weird

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Sorry, I was going through yalls communities and came across this. I think yall allow for NSFW, but this looks like a troll community lol just wanted to let you know.

Thanks.

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submitted 3 weeks ago by TheVillageGuy to c/support
 
 

cross-posted from: https://lemmy.world/post/23438501

Rimworld.gallery has been online for over a year now, but Lemmy is still unable to show thumb-nailed pictures from the [email protected] community (Mbin instance). This is why it takes ages for the timeline to load. Let's stick our heads together and try to find a way

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Some of my posts were removed recently. I was notified of their removals via lemmy.world/u/AutoMod and noticed a reply button option. Who receives the reply?

Thanks

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submitted 4 weeks ago* (last edited 4 weeks ago) by [email protected] to c/support
 
 

I'm on SDF Lemmy myself. SDF used to have its fair share of outgoing federation issues, and whenever one of my posts wouldn't make it to a non-SDF instance a community is hosted on, I would rant about it in the local SDF venue.

But for the past few months, I really haven't had any issues, save for the occasional post that would never make it across. And today I realized that all of them, without exception, are posts I make to communities hosted on lemmy.world.

Here's the latest one: it shows up on my local SDF [email protected] mirror alright but is nowhere to be seen on the primary [email protected] community page. It's possible that it will show up there late eventually, I've seen it happen many times on other instances as they synchronize, but if this one is anything like the previous similar problems I've had posting in other lemmy.world-hosted communities, it's basically never going to get there.

So I think there's a very real lemmy.world INCOMING federation issue. In fact, I'm not even sure this very post is going to show up there at all 🙂 [EDIT: it looks like this one did]

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There does not appear to be any mods for [email protected] and I'm volunteering. Thanks.

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When I paste this url, the autofill isn’t producing the article title:

https://www.roadtovr.com/behemoth-update-combat-rebalance-patch-notes

I‘m using voyager, but according to the dev it’s not a client issue:

Yes, its lemmy api. Here's an example with vger.social where it is working. I can confirm it is not working for lemmy.world. Could be because lemmy.world is using an outdated lemmy version, or some network config for that instance.

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Last but not least, since the screenshot shows the subreddit I moderate, c/kickasswomen, and I don’t want anyone to get the wrong idea: everyone whose content is posted on KickassWomen has given me their permission—I don’t steal anyone’s content nor do I post anything without their consent.

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Mod only Matrix room (self.support)
submitted 1 month ago by Bluetreefrog to c/support
 
 

Is there a mod and admin only matrix room that we can use to discuss modding? I'm aware of Lemmy.World General and Lemmy.World DEFENCE, but I don't think either of these is what I'm looking for.

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In Mastodon, post urls have the structure

<domain>/@<username>/<post id on your instance>

For your instance, and

<domain>/@<username>@<user instance>/<post id on origin instance>

for federated posts. Which makes it really easy to find a post even if it's not on your instance, I use an add-on called Mastodon Redirector that makes this even easier.

But on Lemmy it is just <domain>/<post id on your instance> no matter if it's a local post or not.

So if I have a post url on a different instance, say https://lemm.ee/post/49270741 how do I get to it on lemmy.world? (without just searching for it.)

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submitted 1 month ago* (last edited 1 month ago) by Pacrat173 to c/support
 
 

This community

The owner hasn’t posted at all and it seems the community hasn’t been used much since it was founded a year ago

Thank you!

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To add some more info, I'm using Debian 12 and Firefox 132.0 (Flatpak version). I used Gnome's Screencast to record the clip but for some reason, I couldn't get the mouse/pointer to show up in the video even though I had "Show Pointer" enabled.

Last but not least, since my username appears on the video and I don't want anyone to get the wrong idea: I moderate a community called c/kickasswomen and everyone whose content is posted on that community has given me their permission—I don't steal anyone's content nor do I post anything without their consent.

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Hi Lemmy.World Admins and Support Staff,

I like this place a lot and wanted to give you a heads up pollies down under passed some new laws.

The govt wants a ban on social media for everyone under 16. This week was the last sitting week of parliament and a few bills were passed by both houses and are set to become law. (See link).

I'm not after any immediate reaction or actions, but looking to bring it to your attention for you to discuss (edit:internally) how you would react. I haven't seen the legislation and don't know how this is meant to be mechanized and it seems pretty hard to do.

Some other tech giants have already made statements as this appears to be a worldwide first.

Edit: I might have a look at the laws text and put some details here as a comment

-AnAustralianPhotographer

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