Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

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founded 1 year ago
MODERATORS
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submitted 9 months ago* (last edited 8 months ago) by quinten to c/support
 
 

- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at [email protected] or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at [email protected]. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at [email protected].

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

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submitted 1 day ago* (last edited 1 day ago) by [email protected] to c/support
 
 

I'm unable to post with my .world account, because it throws a 401 error. I'm able to vote on posts and comments just fine.

It happens with both Connect and Jerboa. I've tried logging out and back in with Jerboa, but it doesn't help.

This happened about a week ago too; I waited a few days and I was eventually able to post again.

Any ideas on how to fix this?

3
 
 

Ok, so I've been here almost two months now. And I'm a frequent commenter. What I have noticed is that almost every single comment I make gets exactly 1 downvote. Regardless of where, regardless of content. Doesn't matter what I say. I could say "Puppies are snuggly!" and it would get one downvote.

This leads me to believe there's a bot (or maybe a series of bots) who go around and make sure everything gets downvotes. I don't see the point of that.

Look, sometimes I make comments that people ACTUALLY don't agree with. I made a joke comment about trump and biden being young unheard of up and comers in the political world that haven't reached drinking age yet. I thought it was funny, but last I checked it had more downvotes than upvotes. Ok, fair enough. That joke bombed. I'll take the L on that one.

But to downvote everything across the board? It's hard to tell when my material is just barely landing, or just barely not landing........as opposed to now assuming the downvote is a bot and I can't trust the negitive reaction.

So, maybe this post could serve as a brainstorm session for how to combat this very minor problem. I'm not a techie with any knowledge of how bots operate, let alone how to stop them. But I'm sure others on this forum do. So lets hash this thing out!

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Mod has been inactive for a year, and I’d like to take it over and help it generate more traffic.

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I am locked out because reset password doesn’t do anything, well guess what? Im not registering in lemmy.world anymore!

6
 
 

Hi :)

All mods on [email protected] are inactive, and it'd be useful going forward if we could get an active mod. I'm on a different instance, obviously, but I don't mind doing it. If you'd rather make someone with an account on this instance mod that's fine and I'll ask if there are any volunteers.

Is that possible?

7
 
 

Honest question about the acceptance lines, not trying to trigger a response

Personally, I feel this is misogynistic and derogatory. But maybe I'm the one out of line

Btw, is there some other way to flag a whole community to the mods?

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I have a friend who is trying to set up an account on Lemmy, but they don't like to use their real email, so they use aliases from Proton. Are such aliases allowed for making accounts on Lemmy.World?

9
 
 

I deleted it when it didn't gain enough traction, and I'd like to revive it.

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submitted 1 week ago* (last edited 1 week ago) by poopsmith to c/support
11
 
 

So I do NOT understand what makes a community trend. I thought I'd use it to discover communities I didn't even know I wanted. Instead, I've found a few communities I have no interest in, and thats fine. Not all communities are going to cater to everybodies tastes.

But the real puzzler for me, is when I click a trending community, and theres 2 subsubscribers, 0 posts ever. What exactly qualifies that as a trending communities???

I don't know if everybody sees the same trending communities, but if you do, theres one right now with a jumbled bunch of letters as the community name, no posts, 2 subscribers And the sidebar is a bunch of imdb links.......

What am I supposed to do with that information? Why is THAT trending??? Is this a case of mods of that community (all one of them) are also the developers of Lemmy, so they program it that way? Or is this some algorithm thing that I don't get???

What is going on here?

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So, not sure if I am completely off base here, but I had this odd thing happen today where I couldn't post an URL because whenever I did, part of it would be replaced with the text removed. You can see what I am talking about in the screenshot, and I am linking my comment below. Another commenter replied saying it was likely something related to a slur filter in my instance, so I am coming here for help to understand the issue. Sorry if this is completely wrong, I am not very well versed in the workings of the fediverse and different instance implementations. Here's the comment:

https://lemmy.world/comment/10534403

EDIT: if it matters, I am using the Boost for Lemmy android client

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Hi,

There are summary statistics shared in the bottom of the sidebar.

Is there any way for moderators to access this data on a temporal basis (e.g. week by week or month by month).

This would be very helpful in analyzing community dynamics and increasing community popularity.

Cheers,

Agent Karyo

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The lemmy.ml Problem (self.support)
submitted 3 weeks ago by Roflmasterbigpimp to c/support
 
 

Dear Admins and Users of lemmy.world,

I am writing to express my concerns about the impact of lemmy.ml on our community. It has come to my attention that lemmy.ml frequently disseminates propaganda and engages in historical revisionism. Moreover, there have been instances where their admin privileges were used to suppress dissenting views, reminiscent of the already defederated lemmygrad instance.

While personal blocking of lemmy.ml is an option, it does not address the broader issue of new users potentially being influenced by misleading content. It is crucial that we protect our users from a continuous stream of biased information.

To illustrate these concerns, I have provided a link to a detailed post on the Fediverse that documents these issues comprehensively [Here].

Given these points, I urge the admins to consider a defederation from lemmy.ml. If their users wish to remain part of Lemmy.ml, that is entirely acceptable, but we should take steps to prevent the propagation of harmful misinformation, especially in their comment sections.

Thank you for your consideration.

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I like Lemmy.World. I'd like you use old.lemmy.world as my default experience.

On my cellphone, I just click it in the sidebar. Done.

On my tablet, I click it. It just displays a blank white page. Refreshing does not help. If I type in old.Lemmy.World, I get the old ui loaded, but I'm logged out, and it will not allow me to log in. It accepts the log in as a correct username/password, but then reloads the old ui with me still logged out.

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submitted 1 month ago by Cypher to c/support
 
 

I have tried to create a community on multiple browsers, devices and from multiple different internet connections (no vpn) and have not received an error.

The community name is available and I’ve tried with/without images and the description field.

Could an admin please message me so I can get the community created? Thanks

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submitted 1 month ago by jeffw to c/support
 
 

Are folks aware of this issue? Is de-federation being discussed or is it not that bad yet? Everything I've seen as a mod and as a user is just BS about "investment opportunities". But the volume of these comments is going waaay up these past couple days.

18
 
 

Hi, for at least 7 days, posts created on Mastodon on the wetdry.world server that mention the communities @[email protected] and @animal_[email protected] have not been forwarding correctly.

The server does not restrict access to lemmy.world at all, mastodon.world is marked as limited but that doesn't apply to Lemmy.

I'm posting from the @[email protected] and @[email protected] accounts and they always have the handle for the respective Lemmy community at the bottom of our posts.

Thanks in advance for the support!

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Example (spam post containing an amazon affiliate link, post hopefully deleted by now but I assume mods/admins can see it): https://lemmy.world/post/15846936

Also there are tons of links people post legitimately but have tracking parameters, gclid=this, fbclid=that, etc. Those can be cleaned up too.

By editing out these parameters automatically when the link is posted, people's privacy can be protected and the incentive to post affiliate spam can be decreased.

It could be a server config parameter and/or put into the posting UI: "your post contains [link] with flagged parameters, choose between a) post cleaned up version (shown), or b) post link without changes (may go into moderation queue depending on community settings)."

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I mainly use the Mlem app, and today I got a notification that I had one new inbox item. When I checked my inbox, I saw that it was empty.

Before I submitted a big report, I wanted to see what happened on the lemmy.world website. As shown in the attached screenshot, it too shows one unread item, but nothing in the inbox.

So I’m led to believe this is an issue with the server. And if not, then at least I have done my due diligence before reporting this to the Lemmy devs.

In either case, is there anybody here who could help me get this resolved; or at least pointed in the right direction?

Thank you!

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It seems like every user on annihilation.social is a racist idiot, and indeed seems to be the entire purpose of that instance. Who do we talk to about starting a discussion on defederation so that they can't use lemmy.world to spread their vile hatred?

For example, one is referencing the Protocols of the Elders of Zion like it's a true thing and the other is talking about how God hates race mixing.

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submitted 1 month ago by jeffw to c/support
 
 

The only mod on [email protected] is a banned user. I'd like to start posting on this community but I'm hesitant to use an unmoderated community. Can I be made a moderator?

On a side note, the banned user is still listed as a mod on a number of communities. Are banned users supposed to be removed as moderators or is there no policy on that? And what happens if a community is unmoderated on Lemmy?

23
 
 

I started a community on this instance, and when I view it from other instances, it doesn't show any upvotes or comments. Is there any way to fix it? the community is [email protected]

24
 
 

Hey All

I am running Firefox on pop!_OS and have an extension that switches my themes between light and dark. It works really well and have set all my apps to follow system theme. I am running Firefox and it does switch well and my Lemmy setting is set to follow the browser. It was working well for a long time, but the last two months I have noticed that lemmy does not auto switch the theme. Is there something I can do on my end?

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I'm still new to how lemmy works exactly but why does trying to delete a post not actually remove it? It's still fully viewable so are you not able to delete posts on here at all? I'm a bit confused.

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