Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


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Outages 🔥

https://status.lemmy.world



founded 2 years ago
MODERATORS
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submitted 1 year ago* (last edited 1 year ago) by quinten to c/support
 
 

- Lemmy.world is not loading, and I am encountering an error when opening a new page.

Please start by checking the following links to see if Lemmy.world is experiencing any issues:

- I am experiencing an issue with the client I'm using.

Are you using a client other than the website itself? Is the issue specific to that client? If so, please contact the developer of the app or web client you are using.

Here are some popular apps/web clients you can reach out to:

- I am unable to create a community, and I keep seeing a spinning circle.

Please check if the desired community name is available.

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at [email protected] or create a post in this community.

- Did we defederate, or did someone else defederate from us?

Visit https://gui.fediseer.com/instances/detail/lemmy.world for information about defederation of any instance.

Alternatively check https://defed.xyz/ and enter "lemmy.world" to view a complete list of defederations.

- I cannot access my account.

For assistance with account access issues, please email us at [email protected]. We cannot assist with these matters in the comments section due to privacy concerns.

- Why am I banned from this specific community?

Lemmy offers transparency, and you can check the modlog of the community to understand the reason behind the ban. If you have further questions, feel free to send a private message to one of the moderators. If you have other issues, please email us at [email protected].

- Can this feature be added to the website?

If you would like to request a feature to be added to Lemmy, please contact the Lemmy developers on GitHub or reach out to the developer of your preferred (web) client. Instances like ours cannot directly add features to the website.

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There does not appear to be any mods for [email protected] and I'm volunteering. Thanks.

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When I paste this url, the autofill isn’t producing the article title:

https://www.roadtovr.com/behemoth-update-combat-rebalance-patch-notes

I‘m using voyager, but according to the dev it’s not a client issue:

Yes, its lemmy api. Here's an example with vger.social where it is working. I can confirm it is not working for lemmy.world. Could be because lemmy.world is using an outdated lemmy version, or some network config for that instance.

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submitted 3 days ago* (last edited 2 days ago) by [email protected] to c/support
 
 

There is a mod in the politics community who frequently remove anything depending on his mood that day.

I almost started literally thinking of resuming using reddit for the purpose of posting news and politics articles due to that mod removing a lot of stuff.

Can we have a public community vote to remove/ replace this mod?

My reasoning here is that if he is making me hate participating there then probably other people also hate participating there due to his mod actions.

Example of abuse: https://sh.itjust.works/post/29476621

Semi relevant link: https://lemmy.world/comment/13969241

5
 
 

Last but not least, since the screenshot shows the subreddit I moderate, c/kickasswomen, and I don’t want anyone to get the wrong idea: everyone whose content is posted on KickassWomen has given me their permission—I don’t steal anyone’s content nor do I post anything without their consent.

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Mod only Matrix room (self.support)
submitted 1 week ago by Bluetreefrog to c/support
 
 

Is there a mod and admin only matrix room that we can use to discuss modding? I'm aware of Lemmy.World General and Lemmy.World DEFENCE, but I don't think either of these is what I'm looking for.

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In Mastodon, post urls have the structure

<domain>/@<username>/<post id on your instance>

For your instance, and

<domain>/@<username>@<user instance>/<post id on origin instance>

for federated posts. Which makes it really easy to find a post even if it's not on your instance, I use an add-on called Mastodon Redirector that makes this even easier.

But on Lemmy it is just <domain>/<post id on your instance> no matter if it's a local post or not.

So if I have a post url on a different instance, say https://lemm.ee/post/49270741 how do I get to it on lemmy.world? (without just searching for it.)

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submitted 1 week ago* (last edited 1 week ago) by Pacrat173 to c/support
 
 

This community

The owner hasn’t posted at all and it seems the community hasn’t been used much since it was founded a year ago

Thank you!

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To add some more info, I'm using Debian 12 and Firefox 132.0 (Flatpak version). I used Gnome's Screencast to record the clip but for some reason, I couldn't get the mouse/pointer to show up in the video even though I had "Show Pointer" enabled.

Last but not least, since my username appears on the video and I don't want anyone to get the wrong idea: I moderate a community called c/kickasswomen and everyone whose content is posted on that community has given me their permission—I don't steal anyone's content nor do I post anything without their consent.

11
 
 

Hi Lemmy.World Admins and Support Staff,

I like this place a lot and wanted to give you a heads up pollies down under passed some new laws.

The govt wants a ban on social media for everyone under 16. This week was the last sitting week of parliament and a few bills were passed by both houses and are set to become law. (See link).

I'm not after any immediate reaction or actions, but looking to bring it to your attention for you to discuss (edit:internally) how you would react. I haven't seen the legislation and don't know how this is meant to be mechanized and it seems pretty hard to do.

Some other tech giants have already made statements as this appears to be a worldwide first.

Edit: I might have a look at the laws text and put some details here as a comment

-AnAustralianPhotographer

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It's about half the time I try to do anything.

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When I open Firefox and go to lemmy.world, I am logged in. But if I click a lemmy.world link from Google, I am not logged in on that page. This is annoying because logging in from that page then requires 2-factor authentication. In general this makes upvoting or commenting on posts needlessly cumbersome.

(Note that I am clicking on a lemmy.world link, not another instance like lemmy.ml -- although, it would be really cool if it could somehow route me to lemmy.world's instance of that lemmy community -- I'm not sure if a workaround for that exists).

15
 
 

I have noticed that when I delete a comment or post, people still vote and reply to it like they can see it. Does the delete button only delete it for me?

Edit thank you to those who answered

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submitted 4 weeks ago* (last edited 4 weeks ago) by trespasser69 to c/support
 
 

So, one day ago l created my own community [email protected] and it kinda blew up quickly. Now lm looking for mods because of these reasons:

  • Im not very active on Lemmy. I only spend like 20-30min/day.
  • l have other stuff to do.
  • l don't want sit all day on front of computer to moderate.
  • l don't want be exposed to NSFW content Can you give advice how to choose right moderator for your community?

lf you're already moderate a few mid-sized communites and want moderate my community, then l can hire you.

Thank you <3

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For almost any community on the desktop I get to see only single digit posts or nil. The same community accessed through any app on my phone has lots of posts.

I have tried to understand the language selection thing in Settings on desktop, but I am unable to understand my language selections. There seems to be no way to know if a language or undetermined are presently selected.

How do I ensure that I can access all posts while browsing the default UI on the desktop?

The Alexandrite UI seems to show almost all posts like the mobile apps.

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submitted 4 weeks ago by givesomefucks to c/support
 
 

Can I mod /fantheories?

The only mod created it a year ago, made a single post there, and hasn't made a comment/post anywhere in over four months.

They mod about 50 communities, all of them seem to be ghost towns the account was just squatting on.

So not sure if you just want to delete those so when someone wants to create it they can.

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I use Firefox and while on the phone I use different apps and set my preferred font, I am not able to find the place to change the font for the web interface.

The default font appears very blurry to me compared to other websites.

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Requesting /c/ipod (self.support)
submitted 1 month ago by ComradeMiao to c/support
 
 

The community has only one post and the user is not active.

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submitted 1 month ago by ComradeMiao to c/support
25
 
 

I made a post earlier this week, which was met with an aggressive hostile witch hunter who apparently has nothing better to do then just try to insinuate flaming / witch hunting towards me because they don't like what they're reading.

I made a post earlier this week, which was met with an aggressive hostile witch hunter who apparently has nothing better to do then just try to insinuate flaming / witch hunting towards me because they don’t like what they’re reading.

https://lemmy.world/comment/13395720

This is possibly the third time I’ve dealt with a super, aggressively toxic person who comes in and writes a huge, massively long off-topic rant on one of my posts… and what’s the entire basis of it? Witch hunting. Not responding to the topic or the discussion post, just writing a big wall-length post of “this person bad, pls upvote and shame”. He alleges I’ve used AI to generate my posts or some of my writing, which is absurd and ridiculous, everything I say is written by me, an actual human like tf? But even if he suspected it, why does he have to go on a huge, massive rant and throw it out there, like what does this add to the community?

We have to really think about how we want our community to act going forward, because this raises a huge concern. AI is not going anywhere, it’s the future of humanity basically. Students are using it in college or high school, many getting accused falseley of using it. So having people witch hunt like the Salem witch trials “HES AN AI!” on posts is just absurd, it’s baffling. But more importantly, the toxicity. This is what inevitably killed reddit too. Someone with an ego so incredibly fragile they had to resort to reviewing someone’s entire post history, and then comment that in a post just to… make them feel bad? Shame them? like seriously? It undermines the entire purpose of Lemmy or any other discussion board. To discuss things. They can’t be bothered to actually discuss the point, they just resort to insults. Unbelievable.

This is possibly the third time I've dealt with a super, aggressively toxic person who comes in and writes a huge, massively long off-topic rant on one of my posts.. and what's the entire basis of it? Witch hunting. Not responding to the topic or the discussion post, just writing a big wall-length post of "this person bad, pls upvote and shame". He alleges I've used AI to generate my posts or some of my writing, which is absurd and ridiculous, everything I say is written by me, an actual human like tf? But even if he suspected it, why does he have to go on a huge, massive rant and throw it out there, like what does this add to the community?

We have to really think about how we want our community to act going forward, because this raises a huge concern. AI is not going anywhere, it's the future of humanity basically. Students are using it in college or high school, many getting accused falseley of using it. So having people witch hunt like the Salem witch trials "HES AN AI!" on posts is just absurd, it's baffling. But more importantly, the toxicity. This is what inevitably killed reddit too. Someone with an ego so incredibly fragile they had to resort to reviewing someone's entire post history, and then comment that in a post just to... make them feel bad? Shame them? like seriously? It undermines the entire purpose of Lemmy or any other discussion board. To discuss things. They can't be bothered to actually discuss the point, they just resort to insults. Unbelievable.

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