this post was submitted on 25 Sep 2023
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cross-posted from: https://lemmy.world/post/5717757

Today’s story is about Philips Hue by Signify. They will soon start forcing accounts on all users and upload user data to their cloud. For now, Signify says you’ll still be able to control your Hue lights locally as you’re currently used to, but we don’t know if this may change in the future. The privacy policy allows them to store the data and share it with partners.

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[–] [email protected] 149 points 1 year ago (3 children)

Ooh I can't wait for the new Philips Hue® lighting monthly subscription service, where with a low fee we can access all of our standard lighting IOT with the basic subscription plan and colored lighting with the premium subscription!

Let the enshittification begin.

[–] [email protected] 35 points 1 year ago (6 children)

They can sell colors and themes as DLC! Cosmetics for your home!

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[–] Cort 10 points 1 year ago

I think they'll start with: pay us or it's lights out. Then walk it back to something that sounds slightly more reasonable.

[–] CarbonatedPastaSauce 93 points 1 year ago (16 children)

Friends don't let friends use ~~the cloud~~ enshittified internet services. Stop signing up for subscription services for things that should never have a subscription. Stop giving companies your data. Even if they aren't screwing you over today, they will tomorrow. It happens so often it's just background noise on the news anymore. Just say no to putting your shit on ~~the cloud~~ other people's computers.

[–] lazyalpaca 19 points 1 year ago

~~the cloud~~ other people's computers

I like that

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[–] ShunkW 87 points 1 year ago (5 children)

I'm struggling to understand the reasoning behind this. Like these are just lightbulbs right? What's the value in that data that I'm not seeing

[–] [email protected] 108 points 1 year ago* (last edited 1 year ago) (4 children)

Location data, when you're home/not home, which room you're likely in/not in. Data that costs almost nothing to produce, but can be sold for millions.

Bulbs tell them when you're in the kitchen, bathroom, bedroom, etc. Relatively easy to combine it with smart tv, smart watch, security cam, and app/phone data to identify you exactly.

Combine it all and it's likely they'd be able to identify you exactly and identify what you're doing with a high degree of certainty, then micro-target you with ads or propaganda.

Honestly, there comes a point where you'd have more privacy shoving a camera up your ass. Less privacy than the DDR.

[–] deweydecibel 50 points 1 year ago* (last edited 1 year ago) (2 children)

A lot of people don't seem to understand that each individual bit of data is often not valuable in itself, but it is as part of a whole.

Basically, everything there is to know about you is a jigsaw puzzle. Many companies out there want that finished image, so they pay a premium for each individual piece of the jigsaw, and the companies you give your data to everyday are selling those pieces.

[–] [email protected] 10 points 1 year ago (1 children)

This might be a stupid question, and I don't know if anyone would even have the knowledge to answer... but is this data ever audited? Other than possible lawsuits, what prevents me from randomly generating data points for my customers and selling them to these companies? I assume they are cross referencing with other data sets and they could catch on quickly?

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[–] Number1SummerJam 15 points 1 year ago (1 children)

As an added bonus, anything with unnecessary wireless functionality can easily be hacked, controlled and monitored by anyone savvy enough

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[–] [email protected] 40 points 1 year ago* (last edited 1 year ago) (11 children)

…are you serious?

There would be so much data in understanding people’s light usage. For example, you could figure out how late or early people get up, number of people living in a house, how crowded the house is, how many lights are used per room, etc etc. it would be a gold mine of information.

Let’s say you’re a home automaton designer. You want to design devices to be used in the home, but in order to design such devices, you need enough of a stockpile of user data. This lightbulb data would be incredible valuable.

You can probably even analyse the data and determine things like whether someone is watching tv late at night.

From a nefarious view, how valuable would this data be to robbers and thieves?

[–] [email protected] 33 points 1 year ago (1 children)

also, room names. You can get a pretty good idea of a house's interior layout from the names and sequence of lights being activated. The ongoing attempts to map data to the physical world.

Sonos did this a few years ago and there was a similar outcry. I have stopped using Sonos devices too.

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[–] [email protected] 18 points 1 year ago

I can think of a few companies / products that would love to know that you're in the bathroom every couple hours, for instance.

Or even anonymised, a company or study might want to buy "average Nova Scotian time spent in living room on weekends"

Big data is worth big $$$

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[–] [email protected] 60 points 1 year ago (2 children)

You don't understand, your lights need to track you, how else are they going to improve your user experience? Using lights is so complicated that it requires them to train AI models to better understand the necessities of users. The methods that have worked for hundreds of years cannot work with today's users

[–] [email protected] 11 points 1 year ago

I'm pretty sure basic usage statistics were updloaded previously as well without an account. Now they want you to login, give jucy permissions on your phone and upload all the "usage" data ... for security.

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[–] [email protected] 58 points 1 year ago (3 children)

Remember, just a few years ago when the latestagecapitalism sub was created and everybody was like ha ha you lefties, and now every single big corporation is self immolating in 2023… good times!

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[–] [email protected] 56 points 1 year ago (1 children)

Well, look who's looking like an idiot for setting up my entire house with Hue lights recently after running two bulbs with local control for years... sigh it's getting mighty frustrating having to deal with companies hoarding your data.

[–] [email protected] 30 points 1 year ago (2 children)

Those lights use ZigBee, right? Should've work with HomeAssistant and a ZigBee dongle?

[–] [email protected] 25 points 1 year ago (2 children)

Yeah, I'll look into that. It's just a shame to have to do extra work and spend extra money because a company decides to screw you over after your purchase.

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[–] [email protected] 10 points 1 year ago

They do, that's how I control mine. They haven't been connected to a hurricane bridge in over a year at this point

[–] [email protected] 54 points 1 year ago (1 children)
[–] [email protected] 15 points 1 year ago

Just listened to the audibook version of this not that long ago. This is the kind of shit they should be teaching people about in school now.

[–] RedditReject 51 points 1 year ago (1 children)

Lately it is getting more like we are not just the consumers, we are the product. It is very uncomfortable.

[–] [email protected] 23 points 1 year ago (1 children)
[–] [email protected] 17 points 1 year ago (2 children)

It has been the case for well over a decade but for free web stuff. Philips Hue lights are expensive and still they pull this shit. That's something that just started quite recently.

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[–] [email protected] 47 points 1 year ago (2 children)

This was the final push I needed to switch over to Home Assistant and their hub. I needed a simple plug and play solution and Green delivered.

Migrates the lights, curtains, and will migrate more.

Fuck proprietary hubs and technology, and fuck me for buying into that shit in the first place.

Open source Matter/Zigbee/Zwave when?

[–] bobbi_d2 12 points 1 year ago (2 children)
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[–] commandar 11 points 1 year ago (2 children)

The HA SkyConnect does Zigbee and will eventually add Matter support. Z-wave needs a separate dongle, though.

I've literally been in the process of migrating all my Home Automation from SmartThings to HA over the past couple of weeks. I have a mix of Zigbee, Z-wave, and WiFi devices. The HA side has honestly been easier to set up than SmartThings was in the first place.

I've also been working on getting some cameras set up with Frigate and Coral object recognition. That part has been more involved, but I'm pretty happy with the functionality so far.

I've definitely been happy with my decision years ago to stick to devices using standard local protocols. Has made the whole process far less painful than it could have been.

Funny enough, one of the few things I have that uses a proprietary hub/app are my Hue bulbs -- they were my first dip into home automation a decade ago. I haven't ditched the Hue hub quite yet, but moves like this definitely make me more inclined to.

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[–] [email protected] 39 points 1 year ago* (last edited 1 year ago) (4 children)

Its actually illegal under the Consumer Rights Act 2015 in the UK for a product to force a change on its functionality after you bought it.
Also surprised if EU law will allow this ?
I for one will be seeking a refund for the products either directly or through a court just to show them up.

Update Note Showing Consumer Rights Act 2015 "Goods Not Fit For Purpose" alone is enough to demand your money back. https://www.legislation.gov.uk/ukpga/2015/15/section/10
and as it relies on digital content to support them and this is where the main problem is, section 40 applies where they changed it for the worse
https://www.legislation.gov.uk/ukpga/2015/15/section/40

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[–] [email protected] 36 points 1 year ago (1 children)

This is a great innovation by Phillips, and it follows rule 8 from my best selling business book, “12 rules for business”.

Rule 8: The business is always right - never give customers a choice when you can dictate the terms to them instead.

[–] wishthane 14 points 1 year ago (1 children)
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[–] batmangrundies 30 points 1 year ago (2 children)

I mean I'll create an account and then block any of that data sharing on my router.

My whole house I sent up with Hue lights.

I'm Australian and I'll be contacting the ACCC.

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[–] [email protected] 28 points 1 year ago (1 children)

It was potential decisions like this that made me stop using various IoT devices in my life.

And year after year, i am proven right.

[–] [email protected] 30 points 1 year ago (4 children)

With Home Assistant and locally controlled devices there's no issues whatsoever. Completely locally controlled and solid as a rock ime.

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[–] [email protected] 25 points 1 year ago (4 children)

Hue can go fuck yourself, Phillip

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[–] [email protected] 22 points 1 year ago

so glad i saw this. ive been strongly considering getting a hue setup,but not after this news

[–] [email protected] 17 points 1 year ago

Yep, I started getting the prompts to create an account to continue using their app...

[–] [email protected] 17 points 1 year ago* (last edited 1 year ago) (1 children)

The app rating in Google is currently 4.5 stars. I did my part in leaving a review, and got a nice "As our features grow..." pasta reply.

Edit: I've also downgraded the app to version 4.38 and disabled auto updates (both for the app and the firmware), and asked my housemate to do the same. That should keep things working for now.

[–] [email protected] 10 points 1 year ago* (last edited 1 year ago) (1 children)

Being able to downgrade apps for reasons like this are why I probably won't ever leave Android.

[–] [email protected] 10 points 1 year ago* (last edited 1 year ago) (2 children)

Forced mandatory popup after app launches

“App is out of date. Please update HUE to continue to get access to the latest features!”

It’s coming

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[–] osanuha 15 points 1 year ago (5 children)

I have an adblocker for my home connection. By far, Hue subdomains are the most common blocked ones.

Philips Hue sends data to servers every few minutes.

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[–] rtxn 14 points 1 year ago (5 children)

A few years ago, I declared to my family that if they bring any "smart" appliances into the house, they (the appliances) would get the sledgehammer. They (the family) didn't understand why.

Now they understand.

[–] EyesEyesBaby 19 points 1 year ago (1 children)

Home Assistant is the way. It even brought my old Music Flow speaker back to life!

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[–] Stovetop 13 points 1 year ago (3 children)

Glad I still have the old bridge which is not compatible with the current app, and so they offer the legacy app separately. Though I assume it's only a matter of time before the bulbs I have die and new bulbs require the new bridge.

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