this post was submitted on 10 Dec 2024
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[–] Gradually_Adjusting 50 points 1 day ago* (last edited 1 day ago) (1 children)

Apparently I've just shared in Funko Pop's passion for creativity.

Is this a different language that sounds deceptively like English? I feel like someone wrote this by running whale song through an LLM.

[–] capt_wolf 52 points 1 day ago (2 children)

Funko: Hey, chatgpt... Write an apology letter to the gaming community about getting itch.io shut down. Something like "Sorry, we fucked up. Please don't hate us and continue to buy our stuff!" but make it sound like it came from an intern in HR.

Chatgpt: I got you fam...

[–] kitnaht 42 points 1 day ago* (last edited 1 day ago) (5 children)

Bro, GhatGPT wrote a better apology:

Dear Community,

Look, we know we sell little plastic figures—not games, not platforms, not anything remotely digital—but somehow, we’ve managed to trip over our own shoelaces and knock something precious to all of you right off the shelf. Yes, we’re talking about itch.io, and yes, we understand the gravity of what happened.

We’re not going to sugarcoat it: we messed up. We’re not entirely sure how the dominoes fell this way, but somehow, through a series of unfortunate events (and probably some poorly-thought-out legal maneuvers), our actions have impacted an entire community that thrives on creativity and passion. That was never our intention, and it’s not who we want to be.

The truth is, we’re sitting here staring at our little figures, wondering how something so small can lead to such a big screw-up. We know this affects you, and we’re genuinely sorry for the frustration, confusion, and anger we’ve caused.

We don’t expect forgiveness overnight, but please know we’re working hard to make this right. We’re talking to the people who actually know what they’re doing (because, let’s face it, we clearly don’t), and we’re committed to doing better moving forward.

We value this community more than you realize, even if we’ve done a poor job of showing it. Thank you for your patience, and we hope you’ll give us the chance to earn back your trust—not just with our figures, but with our actions.

[–] [email protected] 40 points 1 day ago (1 children)

It's good, but it's too negative. The PR folks would never let it fly.

[–] capt_wolf 17 points 1 day ago

Exactly, they're apologizing, not committing seppuku.

[–] Deestan 19 points 1 day ago* (last edited 1 day ago) (1 children)

Your assumptions are too honest. Try "non-apology" and see if it is closer.

edit: I took the above prompt but added "do not admit to any wrongdoing", and got a more believable letter

Subject: A Message to Our Gaming Community

Dear Gamers,

We wanted to take a moment to address recent events and share our heartfelt thoughts with you. We understand that some of our actions may have had an impact on platforms you value deeply, and we recognize the passion and creativity that make this community so extraordinary.

While it’s not our place to dive into specifics, we want to assure you that your voices matter to us. As a company, we’re constantly learning and striving to support the vibrant ecosystems that make gaming so special.

To those who may feel disappointed or frustrated, we hear you. Your passion is why we do what we do, and we remain committed to delivering the experiences you love.

Thank you for sticking with us and for continuing to be part of this journey. We appreciate your feedback, your creativity, and your unwavering support as we work to do better.

Sincerely,
[Your Company]
An Intern in HR Who Definitely Wrote This Alone

[–] [email protected] 8 points 1 day ago (1 children)

While it’s not our place to dive into specifics, we want to assure you that your voices matter to us. As a company, we’re constantly learning and striving to support the vibrant ecosystems that make gaming so special.

I feel drunk on polymers. Looks like what crossbreed of game industry and Apple would write.

Sincerely,
[Your Company]
An Intern in HR Who Definitely Wrote This Alone

Was last line really generated?

[–] Deestan 6 points 1 day ago (1 children)

Yep. Literally copied in full from ChatGPT output.

[–] [email protected] 7 points 1 day ago

It is too funy

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[–] [email protected] 15 points 1 day ago

Apologies use the word “sorry” and take responsibility. This isn’t an apology.

[–] [email protected] 16 points 1 day ago (6 children)

Some people are looking past the partner or putting "partner" in quotes.

Funko doesn't handle these takedown requests, they hired BrandShield for this. BrandShield definitely went overboard and their reputation is at risk.

I've shopped around for brand protection in the past when scammers registered a domain name with my company's name in it, and used it to do fake job offers. We got the domain suspended by contacting the registrar, but we didn't know about it until it was reported to us.

[–] [email protected] 26 points 1 day ago (2 children)

I could go with this if they actually apologized and fired BrandShield. They did neither of those things, so have demonstrated their full endorsement of BrandShield’s fraudulent behavior.

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[–] ms_lane 3 points 22 hours ago

No, Funko's reputation is at risk, as it should be.

Other companies should look at the situation and cease using BrandShield, but from a consumer standpoint, the blame falls squarely on Funko.

[–] [email protected] 31 points 1 day ago* (last edited 1 day ago) (2 children)

They did it on Funko's behalf, at their direction.

It's perfectly fine to also blame the partner, but Funko ultimately bears 100% of the responsibility for the actions they instigated.

[–] [email protected] 25 points 1 day ago (1 children)

They did it at their general direction, but almost certainly not at their explicit instructions.

These takedown factories use 'how much shit we got taken down' as a metric, regardless of what it actually was, and LOVE spamming out thousands and thousands of reports at providers until providers do what they want and take shit down.

My personal favorite one was a bunch of morons who didn't understand how IPFS gateways worked, and would send literal, actual, we-counted thousands of reports over pirated ebooks that were "hosted" on the gateway.

Except, of course, this isn't how any of this works and while we did push back and argue over months and months about this, not every provider is willing to invest the time it takes to fight these shits.

Also, if you want super giggles, you should look up the standard text that Web Sheriff sends, which claims all sorts of human right volations and human slavery offenses when someone infringes a trademark for their customers. Absolutely unhinged, and there's dozens and dozens of these companies filling up your average provider's inbox every day knowing full well that just being annoying ENOUGH will get them a +1 in the takedown metrics.

It's really got nothing to do with what Funko might actually really be after, and everything about how they can bill Funko more while just using automated scrapers, automated webforms, and people in the Philipines or similar making pennies to just reply to providers with pretty much the same script until the hosting provider gives up fighting and does what they want just so they'll go away.

[–] [email protected] 23 points 1 day ago* (last edited 1 day ago) (1 children)

When you hire someone to act on your behalf, all of their actions are your fault. They are you.

I'm not saying this shouldn't be a huge warning sign not to hire this company to everyone else. I'm saying the only possible way to not be the bad guy would have been a statement "we terminated our arrangement immediately and will pay all of the costs of our mistake".

[–] [email protected] 7 points 1 day ago (1 children)

100% agree: I'm just saying that the guy at Funko might not have been aware of what these farms do, at least the first time because the sales powerpoints and what they actually do aren't even in the same universe.

The next time though? Fuck 'em, they're complicit.

[–] [email protected] 15 points 1 day ago* (last edited 1 day ago)

You don't get a pass on this time until you fix this time by publicly terminating your relationship and paying all the costs you created, including lost business.

By authorizing them as a legal representative, their actions are your actions. Recovering from them is your issue, not the victim's.

[–] gsfraley 8 points 1 day ago

This, and further exacerbated by this post where they take no accountability.

[–] [email protected] 8 points 1 day ago

They were hired specifically to go overboard and risk reputation. To shield brand from reputational damage of scorching internet. It's even in their name.

Tsar is good, blame the boyars.

[–] [email protected] 1 points 20 hours ago (5 children)

If you hire a hitman you're still on the hook for murder. Making someone else do your dirty work does not absolve you. Especially when you're a corporation and literally everything you do is through people you pay.

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[–] [email protected] 8 points 1 day ago

The factory didn’t beat up the strikers. The Pinkertons did it. Don’t hate the factory owner who hired them to beat up the striking workers.

[–] [email protected] 6 points 1 day ago
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