this post was submitted on 13 Sep 2024
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[–] Blue_Morpho 126 points 6 days ago (2 children)

Plex will do anything other than make their player easy to use.

[–] ccunning 19 points 6 days ago (4 children)

My only real complaint is their app is laggy.

Do you have other complaints with it?

[–] [email protected] 21 points 6 days ago (4 children)

Biggest issue I and my friends have with my Plex server is the constant buffer-play-for-a-minute-buffer issue with certain anime subtitle formats. Although the little bit of searching I’ve done with that indicates that may be more of an issue with the device being streamed on than with Plex itself. I dunno.

[–] FlightyPenguin 23 points 6 days ago (2 children)

Certain subtitle formats cannot be directly streamed, so your server is probably re-encoding video on the fly to burn in the subtitles. PGS format is actually a series of images and will always require re-encoding video. Picking SRT should work with device direct streaming.

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[–] [email protected] 11 points 6 days ago (1 children)

My main complaint is when it decides to just stop casting to Chromecast in the middle of episodes randomly - then I have to open the app, reconnect, and resume.

Also I find the Chromecast controls stop responding frequently making it so I can't pause what I'm watching - it'll like disconnect from the Chromecast but keep playing.

My partner also complains about lots of bugs on the iOS app.

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[–] Ugurcan 8 points 5 days ago* (last edited 5 days ago)

It’s terrible with direct streaming lossless Dolby Atmos (TrueHD) streams, not only where it’s not possible but there are workarounds (AppleTV / Infuse), but also on each and every platform it’s being done by other apps (Android, Xbox, PC / Kodi).

I only use it because I paid peanuts for lifetime premium and alternatives have egregious UX that I can withstand but my extended family cannot.

[–] Blue_Morpho 8 points 6 days ago (8 children)

My biggest complaint is that it defaults to "recommended" instead of "library" which means for new users (family members you are trying to help remotely) don't see the videos in your collection but instead a random unordered list to scroll sideways.

After you select library to see everything, it doesn't save that view as default unless you go into settings and change it to remember changes.

A new annoying feature they added is when setting up a new account, the default is to send every video you watch to all friends/family unless you select disable. So you can't even setup quickly by putting in a user/password and being ready to go. You have to talk family members through setup or everyone with access to your Plex will get email spammed with everything that person watched.

I have home videos on my server and this means lengthy phone calls to family so they can actually see the videos.

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[–] [email protected] 2 points 4 days ago

Yes I'm absolutely hating the Android app. The core player experience is so much better on iOS. No need to worry about direct play/transcode, it just works. It's rubbish on android

[–] [email protected] 61 points 6 days ago (2 children)

all my homies use jellyfin...

[–] nullboi 21 points 6 days ago* (last edited 5 days ago) (13 children)

Was going to say the same. Why use plex, when jellyfin exists.

Edit: spelling

[–] LordKitsuna 23 points 5 days ago* (last edited 5 days ago) (1 children)

Because jellyfin has less device compatibility, worse transcoding performance, and still struggles with media matching. Oh and still had memory leak issues.

I have it installed, regularly update and test it, i want to ditch plex. But it's just got to many basic issues. Anime matching in particular is rough and yes even after adjusting match sources some anime just outright fails till i manually match, matches incorrectly, won't work either way.

No it's not the filenames. I use Sonarr, they are all very clean.

Series name(year) | Season folder (001) | SxxExx episode title

Edit: i give up figuring out how to make this stay treed, fucking hate reddit/lemmy formatting

[–] [email protected] 8 points 5 days ago (3 children)

worse transcoding performance

You have to pay on Plex to use hardware acceleration for transcoding. Lmao

[–] linearchaos 5 points 4 days ago (6 children)

It doesn't make the point any less valid. I would pay for better transcoding performance in jf if it were an option.

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[–] master_of_unlocking 9 points 5 days ago (2 children)

i use Jellyfin but a big thing that Plex has is the ability to easily stream remotely. Its doable with Jellyfin but requires a lot of manual configuration that a non technical user just can't/won't do.

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[–] [email protected] 5 points 5 days ago

I find the Jellyfin UX to be unbearable. It frequently shows the metadata for completely different movies, despite perfect file naming. Nearly every time I use it I have to restart it due to some weird UI bug or another.

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[–] [email protected] 9 points 6 days ago (2 children)

Is there a good walkthrough of how to set up Jellyfin on Linux? If I'm breaking away from a shit OS, I may as well try breaking away from an increasingly crummy Plex

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[–] [email protected] 15 points 5 days ago* (last edited 5 days ago) (13 children)

I don't care about the photos. But glad to hear they are taking photos and music out of the main app and making it less bloated.

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[–] Wxfisch 27 points 6 days ago (6 children)

So still not addressing the myriad problems the player has, especially on AppleTV where it’s been reported for nearly half a decade to not work well. But hey you get yet another place to do photos things (which they admit literally no one wants or uses, they’d be better off dropping support for photos altogether).

This is super frustrating because plex is very polished despite its clear bugs and misdirection. I just switched over to JellyFin and it’s faster and much more focused but just still has a lot of rough edges. I’m not sure which will be my long term solution but plex needs to attract folks to subscribe and focusing on features that 1/5 of a percent of users utilize is not how you do that.

[–] random72guy 14 points 6 days ago

As a longtime Plex user, I also hate their lack of focus and tendancy to priorotize bad features (like paid streaming and VR). But this one feels more like a way to re-focus on video by removing photo code from the main (video) app's codebase, making it easier to maintain.

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[–] [email protected] 10 points 5 days ago (1 children)

K. You lost me years ago when your photos and camera upload function were total shit forever. I since moved all my crap to nextcloud camera upload and photoprism. Not gonna change any time soon

[–] [email protected] 6 points 5 days ago (1 children)

Plex never fixes stuff and it's really bad. They don't even have a feedback system.

The login process for Plex photos (Android) was near im impossible, because it used the browser which closed/if I went away from the app such as if I wanted to copy my passqord from my password manager. I wouldn't be at all suprised if that wouldn't change until way after stable release.

[–] aido 2 points 4 days ago (1 children)

You can log into the browser beforehand if that helps

[–] [email protected] 2 points 4 days ago

I use Firefox Focus because operating a phone is hard. I guess I can switch it temporarily but that's once again iffy.

[–] [email protected] 5 points 4 days ago (1 children)

I only recently started using Plex because they added the Drew Carey Show. I didn't know they were anything other than a streaming service.

[–] [email protected] 18 points 4 days ago (1 children)

Their main product is a server that you run on a computer and lets you stream your own content.

[–] PetteriPano 4 points 4 days ago* (last edited 4 days ago)

Their main product is telemetry and selling your watch history to advertisers.

That's why Plex doesn't work without an active internet connection.

[–] [email protected] 12 points 5 days ago (1 children)

I genuinely love PlexAmp. I’m curious about the photos thing and might give it a try.

[–] [email protected] 2 points 4 days ago

I just wish it had local sync for my whole music library, not just some small slice of it.

[–] [email protected] 7 points 5 days ago* (last edited 5 days ago) (2 children)

At this point the only thing holding me back from switching to Jellyfin is Plex’s transcoded download function.

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