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Support from AliExpress is quite good. They don't take any bullshit from their sellers and often refund at least a partial amount of your purchase.
I think I got 30% back once because the wrong color was delivered.
The biggest issue is that they tend to fake delivery time by switching around old tracking numbers. If you want something quick, I really wouldn't recommend it.
I did end up getting a 50% refund for not sending it back, just bs that the seller can get away with hiding reviews like that.
That's probably one of the worst things you could buy on there. They're all Tuya devices, which are basically Chinese spying devices.