this post was submitted on 18 Jan 2025
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[–] [email protected] 271 points 1 month ago* (last edited 1 month ago) (4 children)

Yeah turns out people don’t like:

  1. Being treated like criminals
  2. Having their time wasted

Walgreens’ inventory shrinkage is not my problem. Locking everything up rather than paying loss prevention staff is just going to piss everyone off.

[–] someguy3 139 points 1 month ago (9 children)

Being treated like criminals

I've been followed around a store. Guess what store I've never bought from and won't be back to.

[–] SpaceNoodle 64 points 1 month ago (1 children)

Well you didn't tell us which store so we don't know

[–] [email protected] 57 points 1 month ago (1 children)
[–] SpaceNoodle 32 points 1 month ago (1 children)
[–] [email protected] 33 points 1 month ago (2 children)

At self-checkout in a lot of stores employees stand behind me because I move fast. Apparently that means I’m stealing rather than I move faster than a snail when there’s a huge line of people waiting.

[–] someguy3 36 points 1 month ago (2 children)

God the ones here don't let you. The scales have to match so you can only pick up one item at a time, scan it, put it in the bag, and wait for the scales to read.

[–] [email protected] 23 points 1 month ago (2 children)

I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.

[–] nickhammes 13 points 1 month ago (1 children)

If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I'm not touching self checkout. Going through a cashier's line is fine, and walking away from my cart and never coming back is fine if that's not an option.

[–] [email protected] 6 points 1 month ago (1 children)

I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It's just sensory overload and I don't need that in my life.

[–] [email protected] 3 points 1 month ago

Holy shit I hate that so bad.

[–] [email protected] 6 points 1 month ago (1 children)

I don't have any krogers just their rebrands. I only shop the ads (when it's actually a good deal) and do drive through pick up.

Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.

Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.

[–] [email protected] 7 points 1 month ago* (last edited 1 month ago)

Please let us go back to that.

Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.

[–] [email protected] 11 points 1 month ago (1 children)

Oh my god I hated those scale checkouts in the US. “Please remove bag from area” etc.

[–] [email protected] 10 points 1 month ago (1 children)

🤖 PUT YOUR [item] IN THE BAG.

[–] [email protected] -1 points 1 month ago

“In case you haven’t been doing this since 1996 …”

[–] [email protected] 0 points 1 month ago

“Place your ITEM in the bagging area”

[–] affiliate 21 points 1 month ago (1 children)

i’m starting to worry we’ll never find out which store it is. the suspense is killing me

[–] [email protected] 0 points 1 month ago

Not if you don’t guess

[–] paraphrand 8 points 1 month ago
[–] [email protected] 8 points 1 month ago
[–] Lost_My_Mind 5 points 1 month ago
[–] dohpaz42 5 points 1 month ago
[–] [email protected] 5 points 1 month ago
[–] ikidd 1 points 1 month ago

Buttplugs R Us?

[–] ch00f 53 points 1 month ago

Maybe if there were like 2 employees in the store, people would feel less comfortable stealing shit.

The Joann fabric near us has these speakers that will say something like "ask an associate if you need anything" when you walk near them. They put them near the expensive shit.

Clearly, it's an attempt to alert staff when someone is walking near the expensive stuff, but like...the store has 2 employees and when they're not checking people out, they're trying desperately to keep up with the boxes of unloaded freight clogging up the aisles.

Nobody is watching you steal stuff.

[–] [email protected] 25 points 1 month ago (2 children)

Personally I LOVE having my time wasted!

Only if it's in fun and/or interesting ways, though, not waiting for some underpaid and overworked employee getting a key for the toilet paper safe or whatever.

[–] [email protected] 10 points 1 month ago (1 children)

See, that right there is capitalist talk.

Time enjoyed is not time wasted unless you're Ebenezer Scrooge.

[–] [email protected] 5 points 1 month ago

Hmm, good point. I sit corrected 😁

[–] Cocodapuf 4 points 1 month ago

I expect you like wasting time, not having your time wasted.

That's the difference between sitting around doing nothing and being forced to do nothing while you wait for something.

[–] Cocodapuf 9 points 1 month ago

Yeah, they've been steadily reducing the number of staff in the stores to save money. I'd say look, you have that savings, just accept some shrinkage. Or you can hire more staff, your choice.