this post was submitted on 09 Aug 2024
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Taiwan Semiconductor Manufacturing Company (TSMC), one of the world’s largest advanced computer chip manufacturers, continues finding its efforts to get its Arizona facility up and running to be more difficult than it anticipated. The chip maker’s 5nm wafer fab was supposed to go online in 2024 but has faced numerous setbacks and now isn’t expected to begin production until 2025. The trouble the semiconductor has been facing boils down to a key difference between Taiwan and the U.S.: workplace culture. A New York Times report highlights the continuing struggle.

One big problem is that TSMC has been trying to do things the Taiwanese way, even in the U.S. In Taiwan, TSMC is known for extremely rigorous working conditions, including 12-hour work days that extend into the weekends and calling employees into work in the middle of the night for emergencies. TSMC managers in Taiwan are also known to use harsh treatment and threaten workers with being fired for relatively minor failures.

TSMC quickly learned that such practices won’t work in the U.S. Recent reports indicated that the company’s labor force in Arizona is leaving the new plant over these perceived abuses, and TSMC is struggling to fill those vacancies. TSMC is already heavily dependent on employees brought over from Taiwan, with almost half of its current 2,200 employees in Phoenix coming over as Taiwanese transplants.

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[–] [email protected] 121 points 3 months ago (4 children)

Happy workers are hard workers, treat them like shit and they'll walk right out the door.

[–] BigTrout75 41 points 3 months ago

Correct! Well unless, they're starving and need to feed their families.

[–] [email protected] 40 points 3 months ago (2 children)

Aren't the machines TSMC uses made in the Netherlands? They're the only ones who can get down to that size, and they do it working 36 hours a week...

[–] [email protected] 31 points 3 months ago

My brother worked for such a Dutch company (ASM) and often got sent overseas to supervise the setting up of the production lines with these machines.

He mentioned when he'd get sent to Asia, the workers would make sure to get it done over a weekend, while implementing the same setup would take 2 to 3 weeks in the US. In part that was due to the working conditions mentioned, but also simple lack of planning in case of the latter (things would grind down to a haalt because certain changes would need to be made, and the person responsible for the decision wouldn't respond for hours or days, etc).

Side note: while 36 hour work weeks are common in the Netherlands, 40 hours is still the norm in my experience.

[–] TheStar 7 points 3 months ago* (last edited 3 months ago)

A large chunk of ASMLs workforce is in the US actually.

ETA: about half their workforce is in Europe

[–] cyd 21 points 3 months ago (1 children)

Funny thing is, TSMC in Taiwan is considered a premium employer. It offers much better pay and parks than other companies.

[–] [email protected] 2 points 3 months ago (2 children)
[–] BeatTakeshi 9 points 3 months ago (2 children)
[–] Speculater 9 points 3 months ago (1 children)

Now we don't know they don't have kick-ass parks.

[–] Passerby6497 6 points 3 months ago

You can't say that, having a park at work is a hell of a perk.

[–] ripcord 1 points 3 months ago

Getting parks as perks sounds great to me.

[–] BeatTakeshi 11 points 3 months ago (1 children)

It can't be just that. The cultural difference is real in the sense that there is in Asia in general more obedience or reverence or discipline or selflessness or whatever you call it, that you simply don't find at scale in western civilisations. Whether it's good or bad I don't judge

[–] [email protected] 5 points 3 months ago* (last edited 3 months ago) (1 children)

Well, it's bad from a western POV.

[–] TheStar 1 points 3 months ago

It’s doubly bad because Asian countries are significantly more productive due to extremely long working hours.