this post was submitted on 19 Sep 2023
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I am an Xer who manages a small but crucial team at my workplace (in an EU country). I had a lady resign last week, and I have another who may be about to resign or I may have to let go due to low engagement. They are both Gen Z. Today it hit me: the five years I've been managing this department, the only people I've lost have been from Gen Z. Clearly I do not know how to manage Gen Z so that they are happy working here. What can I do? I want them to be as happy as my Millennial team members. One detail that might matter is that my team is spread over three European cities.

Happy to provide any clarification if anyone wants it.

Edit. Thanks for all the answers even if a few of them are difficult to hear (and a few were oddly angry?) This has been very helpful for me, much more so than it probably would have been at the Old Place.

Also the second lady I mentioned who might quit or I might have to let go? She quit the day after I posted this giving a week's notice yesterday. My team is fully supportive, but it's going to be a rough couple of months.

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[–] [email protected] 6 points 1 year ago

I think, like others have said, an exit interview is your best bet if you really want to know.

We don't know anything about what it's like to work for you, what you do, what everyone gets paid, etc. Tell them you want to know and they will most likely be happy to tell you.

[–] [email protected] 6 points 1 year ago

Are responsibilities being spread fairly or are older employees dumping the shitty work onto younger employees? Does the workplace unfairly reward employees based on how long they've worked there? I've worked in those environments and it sucks.

[–] [email protected] 5 points 1 year ago

This reminds me of what a relative told us about one of their first days at work. Some HR manager apparently told them that he wishes for everyone present to get into the situation where they'd leave the company at some point. He admitted that he probably shouldn't say something like that as HR person but they're all still young and it's a good thing to broaden their experience and see other companies/company cultures etc.

Furthermore, when seeing memes and other posts about things like the housing market I'm not surprised that lots of people steer away from being loyal to a company and towards making more money (though that doesn't seem to be the case here based on what I saw from other comments)

[–] [email protected] 4 points 1 year ago

I'm on that brink between the two. My experience is that people are less likely to deal with inconveniences, especially during the ramp up period. There is a sense of immediacy that has been growing in recent years on all sides of work. Some people will feel as though demand on them increases disproportionately to the time and training provided them.

My parents always advised me to "Wait it out" if I didn't feel comfortable or prepared to do the tasks a job required of me. However, while most places are slow to fire someone for not being up to task, there will be a good amount of pressure and expectations to succeed. Every job I've had, I could do the work, but didn't know their proprietary systems or unique business processes in use. So while I interviewed well, I struggled to demonstrate my skills because of a ticketing system or set of forms required. Nobody was too friendly to someone who said they were good, but can't hit the ground running.

Keep in mind, as others have said, that most younger people are only just now entering the workforce. They don't know how to work, they don't know what's normal, they don't know what to do or what to expect. They're seeking a place where they can get guidance on how to be productive. Not in terms of micromanagement, but in terms of adequate instruction, offering of support if needed, and empowering them and providing them resources needed to succeed. If they aren't comfortable, don't feel the right vibe from the workplace culture, can't figure something out... the patience for such things is very very thin. Not to say you should walk on eggshells, but as also said: they don't have loyalty yet. Most young people see it as a necessary evil to work, and most companies something to tolerate, not embrace. They will bounce at a moments notice because they aren't married to the concept of being a "company person".

It's a difference in how their work ethic is applied. They need that immediate return for their input. There is no safety in working towards something several years in the future if the future doesn't exist, or won't be kind to them. So they seek more benefits that are applicable to their daily/weekly life. I know you mentioned Europe, so they don't face the American problem of being fired at will or layed off with no notice. But it is something to consider that there is seemingly no perceived value to staying at one place until you retire like was had in the past.

~ Just some thoughts.

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