this post was submitted on 22 Jun 2023
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[–] fubo 57 points 1 year ago (1 children)

Where I live, there are plenty of restaurants with tipflation.

And then there are the worker-owned pizza joint and coffee shop, which do not even have a tip jar on the counter. They don't ask for — or make room for — tips. They pay their worker-owners well enough that they don't have to beg.

That's what tipping culture is. It's putting the worker in the position of begging from the customer instead of being assured a fair wage by the employer. And now, the management even wants to tax the receipts of this mandatory panhandling.

Now, I understand that authoritarians love this. When I was a kid, I was explicitly told that tips were necessary; otherwise the waiter might spit in your food. That is, as a child of the professional class, I was instructed that service workers must be appeased with donations to keep them from committing crimes against us.

Yeah. That's pretty messed up.

But the worker-owned venues make it clear: the restaurant doesn't need tips to attract capable & honest workers; they just need to give a fair deal.

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[–] MargotRobbie 51 points 1 year ago (6 children)

If this backlash kills off tipping in America forever, good.

Employers should be paying their employee a living wage anyways, instead of shifting the responsibility to the customers.

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[–] AnotherPerson 50 points 1 year ago (3 children)

I just wish jobs payed livable wages.

[–] kat 13 points 1 year ago (2 children)

I had no idea until recently that coffee shops are allowed to pay tipped wages instead of regular minimum wage. Right now, I am reading up on my state (Florida)'s minimum wage laws, and apparently any employee who receives tips can be considered a tipped employee, meaning if your workplace has a square POS, congrats, they are allowed to pay you $5.44/hr! The tip credit explanation is also absolutely blowing my mind with a combination of confusion and corporate greed. The fact that there is an under-20 minimum wage of $4.25/hr is absolutely mind-boggling. I could MAYBE understand this for people under 18, but people from 18-20 are adults and plenty of them have already moved out of their parents' homes. How is this okay?!?

[–] AnotherPerson 14 points 1 year ago

In some places it's $2.13/hr. It's not ok. It's never been ok. We need to change.

[–] Thwompthwomp 8 points 1 year ago

Which leads to a more ridiculous expectation that customers should know local labor laws, and then start asking employees about their wages to determine if we should tip them or not. Its really frustrating, and I just wish people paid for labor instead of playing on our emotions.

[–] [email protected] 12 points 1 year ago

Not going to happen as long as tipping culture persists.

If patrons stopped tipping, and restaurant staff stopped working until a living wage is paid to them, what options do restaurant owners have? They'll have to accommodate or close their doors.

Either way is better for everyone, since a business that can't pay their employees isn't a viable business anyway.

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[–] KuroJ 41 points 1 year ago (3 children)

I’m American but lived in Japan for a couple of years. I was so shocked by the amazing customer service the Japanese workers gave me but never asked or expected a tip.

I was so confused coming back here and seeing all of stores implementing an option to tip and I’m trying to figure out… for what? Most of the workers hardly acknowledge me when I’m there and it feels as if I’m bothering them coming to order something, and then they turn the iPad around asking for a tip.

This honestly needs to stop.

[–] Naryn 20 points 1 year ago (2 children)

I was so shocked by the amazing customer service the Japanese workers gave me but never asked or expected a tip.

That's how the entire world works outside of NA.

[–] KuroJ 8 points 1 year ago (2 children)

I always say it’s shocking what us Americans are accustomed to here in the US, and those that have never been outside of the country would never know these things. I also visited Australia for a bit and noticed no one asked or expected a tip as well.

Glad I had the opportunity to see how other countries do things outside the US 🙂

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[–] [email protected] 34 points 1 year ago

if a business cannot pay their workers a living wage without having customers subsidize their wage with tips, then that business shouldn't exist.

[–] [email protected] 34 points 1 year ago

The other day I went to a pub, and the machine at checkout suggested a 10%. You mean you expect me to tip 10% to this person whose contribution to my life was literally just putting my glass to a tap, pulling on the lever, then putting the price into the machine??

How about instead you just pay the person a proper wage to do that alongside all the other non-customer facing stuff they already have to do instead of making us top-up their wages.

Tipping culture was meant to be a bonus for exceptional service, not an expectation for all bloody services!

[–] Zebov 32 points 1 year ago (3 children)

I don't really think it's caused backlash in me - just the ending of feeling bad for not tipping. Do I want to tip for you handing me something? Do I want to tip for self checkout? Do I want to tip for you checking me out?

You make a normal wage and haven't done anything outside of the norm. Why on earth do you deserve a tip?

Pretty soon there's going to be tip options on the self checkouts.

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[–] lp0101 31 points 1 year ago (1 children)

May be? I was at a sandwich place here that had the minimum tip option at 18%.

It's getting fucking stupid

[–] RuckusTraveler 15 points 1 year ago (1 children)
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[–] Protegee9850 28 points 1 year ago* (last edited 1 year ago) (2 children)

Yet another thing that has been eye opening about living in Europe is how fucked and terrible tipping is in the states. Twenty percent AS A MINIMUM? When I’m picking up food at the counter??? AYFKM?

[–] C3ltic 11 points 1 year ago

If a business can't afford to pay its workers a living wage that business should not exist. If we all stopped going to these places they'll be forced to fix it.

But Reddit Vs Lemmy is like a microcosm of this issue. Most people will stay on Reddit because god forbid they get inconvenienced or have to do something differently.

The same way people won't leave twitter, won't stop getting food at McDonalds or shopping at Wal-Mart, etc...

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[–] [email protected] 27 points 1 year ago (1 children)

I did takeout at a Dominos the other day, and it took the idiot a full minute to figure out how to bring my order up on the computer. He's tap, tap, tapping away at the computer with no idea what he's doing. Probably high as hell. And then he's like, "It's going to ask you a question", and I was actually angry that it even gave me the option. WTF! And I still felt slightly guilty for hitting "no tip". Fuck tipping!

[–] dystop 8 points 1 year ago

If anything, the fact that every business is asking for a tip makes it easier for me to feel less guilty about not tipping now.

[–] onionbaggage 27 points 1 year ago

I'll tip for sit down service or delivery.... Anything else you can fuck right off.

[–] [email protected] 25 points 1 year ago (1 children)

I'm curious how many of these POS (Point-of-Sale, not Piece of Shit) systems have the default settings to ask for tips. If so, I wonder how many of these places are committing wage theft by not actually paying tips out to the employees.

[–] [email protected] 17 points 1 year ago

Given their reliability, both are accurate.

[–] AlexanderTheGreat 24 points 1 year ago (4 children)

It always amazes me that that tipping is still a thing. If your business can't survive paying a proper wage to your employees without the need for supplemental income from the customer your business isn't meant to survive. Isn't that the capitalism they're always on about?

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[–] seeCseas 22 points 1 year ago

Tip culture is ridiculous. Places like self-serve froyo shops shouldn't even have tips as an option. Unless the cashier is helping me make the froyo and holding it for me while I lick it, there's no way to justify tipping.

[–] LetMeEatCake 21 points 1 year ago (1 children)

I'm fine with tipping in the places where it's already expected. Wait staff and delivery and such. There those people live on the tips being given. Yeah the system is shit and we should pay them appropriately from the start, but refusing to tip doesn't fight the system; it just stiffs a worker.

I don't like it when a bakery or ice cream stand sale terminal prompts me to leave a tip. It makes me feel awkward for hitting no, even though not tipping for ice cream has been and still is standard.

[–] dystop 14 points 1 year ago (4 children)

You gotta learn to get past the guilt. Just hit zero. They're relying on your guilt to extract more money from you.

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[–] darkangelazuarl 20 points 1 year ago (3 children)

My general guide for tipping

  1. traditional service industry where their employer pays them $2/hr. YES, but I wish your employer would just pay you. I'm still tipping not going to punish their employer for that but seriously try not to even go to these places anymore.
  2. Other traditional services industries, barbor, nail salon,etc. Yes as appreciation. They personally took care of me so yeah.
  3. Baristas, it any other ipad station. NO. They are paid a standard wage. I might drop my change in a tip jar every now and then when paying cash but that's it.
  4. Food trucks and other independently owned stores. Generally No. Food trucks are independently owned and not service industry. If they need more money charge more for the food.
[–] TurboDiesel 12 points 1 year ago (1 children)

charge more for the food

Yes! Just do this! I promise you seeing more expensive prices on the menu will annoy me FAR less than getting the check and seeing a surprise 18% "service fee."

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[–] grepe 19 points 1 year ago (1 children)

I tried to do grocery shopping at instacart recently.

The prices looked good, I spent some time making a bigger basket(around 100$) and went to checkout. Then I found out that they charge service fee about 13$, delivery fee 4.50$, heavy fee and at the very end they also added tax. My 100$ shopping was now over 120$ but then they asked me to tip the driver and options were 10% or 20%. I tried to enter custom amount but was discouraged with a scary prompt saying that my driver will see the tip and that tips under 15% are highly discouraged as my order might be deprioritised... so all those service fees, delivery fees and heavy fees are just used to run the website?! But actually paying your own employees? Nooo... that's up to you, kind stranger on the internet! Please, be generous (we are tired to look for another poor bastard every two weeks or so)!

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[–] guyman 18 points 1 year ago

I don't support tipping culture.

[–] nomadjoanne 17 points 1 year ago (1 children)

I'm an American who has lived abroad for over a decade now. I'm amazed at how stuff has changed. When you don't go back all that often it really hits you

If tipping culture dies because of this and workers are actually honestly compensated that would be a good thing.

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[–] _MoveSwiftly 16 points 1 year ago (3 children)

Fucking Starbucks is asking for tips.

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[–] 0913 16 points 1 year ago (1 children)

I went for a beer at a local brewery the other day and their point of sale tips started at 25%. Just to pour beer!

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[–] omni 15 points 1 year ago (1 children)

My girlfriend and I went to a retail store one time and at checkout the cashier turned the iPad around and showed us a tip screen……

[–] dystop 11 points 1 year ago (2 children)

We need a competition for "most ridiculous place to ask for tips".

[–] omni 18 points 1 year ago (1 children)

Someone in this thread said that their self-checkout asked for a tip. I don’t know how one could top that!

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[–] teamevil 9 points 1 year ago* (last edited 1 year ago)

One time at the Starbucks drive thru, waiting several minutes for a cold brew, only a cold brew, I was irritated to see a very obvious tip cup on the drive through. After waiting much longer than it should have taken to pour a cold brew, the guy tried to solicit a tip on my card... seriously....It is absolutely irritating to have them not only provide slow service but then aggressively demand a tip for shitty service. I'll tip when it's appropriate, bartenders, waiters (20+%) and straight food delivery (fuck Uber eats, door dash etc, I won't pay 50.00 for 30.00 in food and then tip, that's stupid, so I don't use it.)

Edit(I don't use the food delivery services, I am not going to stiff their folks delivering food. )

[–] Nytelock 13 points 1 year ago (1 children)

Typing culture needs to die. Pay your damn employees a living wage.

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[–] hark 11 points 1 year ago* (last edited 1 year ago) (1 children)

With these payment processors making it a simple option, more and more businesses are thinking "why not?" and sticking tipping in places it used to never be expected. Unfortunately, I'm not sure if this backlash will actually cause any change because for businesses it's a win as long as even one person decides to tip and it costs them nothing to have the option on.

It's similar to paid DLC in video games. People laughed at paying for horse armor but as long as at least one person bought it, it was money that the company wasn't getting before. Now games not being sold in pieces is the exception rather than the norm.

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[–] MargotRobbie 10 points 1 year ago

If I know owners of a particular restaurant don't take care of their employees or treat them badly, then I probably won't want to eat there anyways.

[–] TPMJB 9 points 1 year ago

Yeah, whenever I see a fast food restaurant ask for tips before I receive my food, I give them nothing. Is this a threat? Will my food have boogers in it if I don't tip?

[–] WassupDoc 9 points 1 year ago* (last edited 1 year ago) (3 children)

The problem with tipping culture is that it works.

I read an article the other day about airlines moving toward cheaper air fares, but charging more and more fees for basic things that should be part of the air fare. That trend is accelerating because customers reward it, period.

People only look at the base price of things, and shop around the best base price. Mentally, humans are mostly awful at factoring in extras and comparing one place's apples to another place's oranges. The company with the lower base price wins, and shifting prices over toward fees and extras doesn't seem to hurt them as much as just including those costs in the base price does.

Same story with tipping. If a Moe's burrito costs $10 but you're asked to leave a $2 tip, while a Joe's burrito simply costs $12, then I'm pretty sure the average consumer is only going to look at that $10 vs. $12 comparison and favor Moe's. It's dumb. It's awful. We all say on social media and chat forums that we don't think that way. But most of us kinda sorta DO, unfortunately.

The result is that generous people end up accommodating the increased tip culture, while less generous people just stop tipping altogether. So instead of employer paying their workers fairly, and spreading the costs among their customers fairly... we get an awful system where the employers still make the same profit, but the workers and customers are negatively impacted. For the employees, the dignity of honest work erodes, as they shift toward being part worker and part panhandler. For the customers, generosity is punished and a selfish mindset is rewarded. It's an extremely toxic cultural trend, all around.

I don't know what the solutions are. I fear that there really IS no solution other than changes to law and regulation, but our culture is too fragmented and government too broken for that.

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[–] queermunist 9 points 1 year ago* (last edited 1 year ago)

If you don't want to pay a tip, don't do business at a place that underpays their staff.

If you go out to a restaurant and deprive the servers of tips, you aren't hurting the restaurant. If you want to make a principled stance against tipping, then you have to stop giving those businesses your money.

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