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this post was submitted on 22 Jun 2023
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You gotta learn to get past the guilt. Just hit zero. They're relying on your guilt to extract more money from you.
Oh I hit zero consistently for the normally non-tipped services. I just feel awkward doing it. Feeling awkward isn't enough to get me to do so, but it is enough to make me unhappy about being asked.
Pass the awkwardness on and place yourself on the side of the employee and shame the employer:
"Oh man this is wild! Just to think that your employers has the audacity to instead of raising your salary to compensate inflation, they just passed that cost onto your customers. I would be so mad if I were you, to be forced to hope for the kindness of strangers instead of getting a liveable salary."
Eeeh. I worked front end retail for 5 years (at the same place) and I hated it when people shit talked my employer to me. It feels like the customer wants you to join in and be like, "Yeah! It sucks here!" or something. I mean, what is the appropriate response? My boss or coworker(s) could easily overhear and even if they don't, I'm not working here because I have a lot of options. Being told how much it sucks by others doesn't feel good because yeah, I know.
I'd always think, "if you actually think it's bad, then don't give them money??" before giving them some stupid customer service-y answer like, "Oh no! It's not like that here! I like it!"
Ouch, yes, you're right.
I still think that one should pass the shame on to the employers but I'll amend that to not put the employee in the middle of it all.