Lemmy.world Support

3252 readers

15 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

Follow us for server news 🐘

Outages 🔥

https://status.lemmy.world

founded 2 years ago

MODERATORS

What's the correct procedure for getting admin help in becoming a mod for a community where the only mods listed are inactive? (sh.itjust.works)

submitted 3 days ago* (last edited 3 days ago) by [email protected] to c/support

3 comments fedilink hide all child comments

Title, basically. I just noticed that one of the communities I frequent only has one mod listed, and they haven't posted or commented in 11 months. I fired off a message to see if they're online at all (doubt it). In the event of no response, what's the correct course of action for this community that is reasonably active?

EDIT: By the way, the community in question is [email protected]

top 3 comments

sorted by: hot top controversial new old

[–] betterdeadthanreddit 5 points 3 days ago

From the pinned thread in this community: LW Support - Please read before posting (Updated 18-10-2023)

- There is a community I want to moderate, but the moderators appear to be inactive.

Please email us at [email protected] or create a post in this community.

Looks like you've chosen the latter option, probably just a matter of time. Please note that there is a known issue with remote moderators (e.g. a sh.itjust.works user moderating a lemmy.world community) that may interfere with your ability to see reports in that community.

[–] kersploosh 4 points 3 days ago (1 children)

I gave you the mod role. Have fun!

As the other commenter mentioned, your account will not receive reports for the community due to a bug in Lemmy. As a workaround, you could create a lemmy.world account and make it a moderator in the community.

[–] [email protected] 1 points 3 days ago

Thank you. I will probably set up a native account for monitoring.