this post was submitted on 05 Sep 2024
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So we're starting a general contractor company and i I'm wondering if anyone else did that and had general advice? Its with someone else that is not really technology savy.

Currently we're using:

  • WordPress for website
  • OpenProject for project related task
  • InvoiceNinja for invoice purposes

Any advice and comments would be appreciated!

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[–] [email protected] 43 points 2 months ago (3 children)

I'm going to being contrarian, as is my bit.

I self-host everything and fully believe everyone else should too.

HOWEVER, if your self hosted shit breaks for say, 3 days, how much money is this going to cost you?

For business stuff you really really should determine what your backup plan for 'Oops shit's dead' is well before shit's dead, and honestly, in some cases, maybe it makes more sense not to host everything and have a couple of things that would wreck your business provided by a SaaS company that has a SLA, and on-call engineers, and all that good shit.

Just a thought to keep in mind, I suppose.

[–] [email protected] 10 points 2 months ago

I self-host my own damn mail server and I wouldn't want to support infrastructure for a business I was starting...

If your core business is not "making sure wordpress is running" then outsource it to others to worry about. You'll have enough on your plate.

[–] [email protected] 2 points 2 months ago (1 children)

Well said, and the 'oops shit's dead' is also in the making. We have the chance to be close to a school so electricity + internet is never down. The time to move to a VPS/other location is minimal, with encrypted backup on multiple locations. Open to suggestions to improve the setup.

[–] [email protected] 10 points 2 months ago (1 children)

Well, a fault isn't just an outage.

You said the other person involved isn't technical: what if say, a database corrupts itself and you're on vacation for a week.

Is the expectation that you'll always be available all the time to fix technical problems?

And, as a failure state: what happens if you simply cannot be reached for that week no matter what. What's the failover plan for the rest of the people involved in the business?

[–] [email protected] 2 points 2 months ago (1 children)

Yeah, the bus factor is an issue to take into account also. I'll need to find someone else to be able to solve those issues.

[–] [email protected] 8 points 2 months ago

And then you are basically hiring an infra team to run the services and have the redundancy, and then with salaries you're nearing just paying for software again

[–] [email protected] 2 points 2 months ago

Wise suggestion, really.

[–] just_another_person 8 points 2 months ago (1 children)

Just use whatever works best for you. Just make sure there is a way you can easily export data from the tool in case you need to migrate to something else in the future.

[–] [email protected] 6 points 2 months ago

Second this, whatever you pick never let someone else "own" your data because then they own your company. If you cant export data freely so it can be imported into another system, then its not yours.

[–] [email protected] 8 points 2 months ago

Get someone with strong IT knowledge. Don't try to do it yourself as it will backfire.

[–] [email protected] 3 points 2 months ago (1 children)

At home vs. for work are very different. At home, I self host as much as I can. At work, I use as many managed services as I can. Especially databases.

[–] [email protected] 2 points 2 months ago

To each their own I guess, databases are ridiculously expensive when managed and I always self host.

[–] [email protected] 1 points 2 months ago* (last edited 2 months ago)

Acronyms, initialisms, abbreviations, contractions, and other phrases which expand to something larger, that I've seen in this thread:

Fewer Letters More Letters
HTTP Hypertext Transfer Protocol, the Web
VPS Virtual Private Server (opposed to shared hosting)
nginx Popular HTTP server

2 acronyms in this thread; the most compressed thread commented on today has 18 acronyms.

[Thread #954 for this sub, first seen 6th Sep 2024, 05:35] [FAQ] [Full list] [Contact] [Source code]

[–] [email protected] 1 points 2 months ago

I can recommend some stuff I've been using myself :

  • Dolibarr as an ERP + CRM : requires some work to configure initially. As most (if not all) features are disabled by default, it requires enabling them based on what you need. It also has a marketplace with a bunch of modules you can buy
  • Gitea to manage codebases for customer projects. It can also do CI but I've not looked into it yet
  • Prometheus and its ecosystem (mostly promtail and grafana) for monitoring and alerting
  • docker mail server : makes it quite easy to self host a full mail server. The guides in their doc made it painless for me to configure dmarc/SPF/other stuff that make e-mail notoriously hard to host
  • Cal.com as a self hostable alternative to calendly
  • Authentik for single sign-on and centralized permission management
  • plausible for lightweight analytics
  • a mix of wireguard, iptables and nginx to basically achieve the same as cloudflare proxying and tunnels

I design, deploy and maintain such infrastructures for my own customers, so feel free to DM me with more details about your business if you need help with this

[–] peaceb 1 points 2 months ago (1 children)

Will you have an infra team to support these apps? If the answer is no, I would self host anything business critical.

[–] [email protected] 2 points 2 months ago (1 children)

A team? For what OP described, all you need is one person

[–] peaceb 2 points 2 months ago* (last edited 2 months ago)

If they aren’t critical to the business, have a blast with it. But when the downed services prevent or distract from the invoiceable work, that is a problem.

[–] kingcake 0 points 2 months ago* (last edited 2 months ago) (1 children)

Odoo.com is very powerful and can handle most business needs.