Pulling it all off will destroy your PLA. When it gets bent, it will soon after get brittle like spaghetti.
Filament can actually ot get tangled unless someone let go of the end. The way it was rolled on means that it can only roll off cleanly, unless you (or someone in the factory) let go of the end. The end is always supposed to be in your hand, in the printer or attached to the spool.
This also means the tangle is most probably ot far on the spool. So to fix it, pull the filament tight and hold it with you hands (maybe get someone to help you) so that all the windings are completely stationary. Then roll the filament off until it gets stuck. Pull it through the tangle, and either print the rolled-off part directly or cut it off.