I'm fully on board with whatever mechanisms help shut down the "The customer is always right" attitude that has spawned a generation of Karens / Darrens.
this post was submitted on 29 Mar 2024
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Dang, give good advice to a shop and a few generations it gets taken out of context.
The problem is that idea derives from an economics idea that “your customers preferences” are the ones you should gear your product/service to.
I like green so I stock 10 green boxes and 5 red boxes. At the end of the day I have 9 green boxes left but no red ones. The red sold out. The customer is always right it doesn’t matter what you like you should stock what they want because that is what will sell. (At least that’s what I was taught in my college economics class)
Yeah, the story behind it I heard was "The customer is always right [in matters of taste]".
Customer: Does this dress look good on me?
Sales Rep: Oh, yes! You look great! (regardless of actual opinion).
That said, when I looked into the origins of the phrase, there are several different stories behind it, so I'm not really sure which one is accurate. But yeah, regardless of origins, it's been twisted to enable some crazy senses of entitlement.
I don’t think it was ever “in matters of taste” either, just a more general “sell what people will buy, not what you think people should buy.”
All the Karens & Darrens should be paired up with medical records people:
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Shit, you could probably make a killing selling this sign. Easy enough to build with a couple esp01's and some led
And added feature, you could carry the button around with you. Someone asks bullshit question you can nonchalantly point over to the sign while you push the button in your pocket.
Lol, thinking customers read signs, even if they are neon...
I was in a dollar store the other day that had 2 GIANT posters on the front doors saying "NO CASH" "We cannot accept cash payments at this time" and while I was in there I saw 3 people get told they can't accept cash and then the shoppers left the store in a huff.
Make it blink. Irregularly. In their face.
As an American, is there a reason you can't do this in your home country? Do they ban neon signs?
We don't have the same problem with immensely obnoxious self entitled people that you guys seem to have so the need is not sufficient to motivate a sign and hence even less to start a business selling them.
IMO that perception is just the result of the Internet being English language centric and Americans making up the majority of English speakers online. We have a disproportionate impact online. So whenever you hear about a Karen, she is probably in America because most of the time you hear about something it's from America.
I haven't seen data on the issue but I'd imagine the data would probably just reflect that humans are humans no matter where you are.
In my personal experience I haven't seen this kind of behavior much, then again I don't work retail.
Yeah i know. It's all tongue in cheek. I did consider of I need to clarify but decided in the end not to.
I mean, you don’t need to be in the US to sell to Americans. It would help with the shipping fees, but you can also find third parties to be a US warehouse/fulfillment center.