this post was submitted on 29 Mar 2024
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Showerthoughts
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A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. The most popular seem to be lighthearted, clever little truths, hidden in daily life.
Here are some examples to inspire your own showerthoughts: 1
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I'm fully on board with whatever mechanisms help shut down the "The customer is always right" attitude that has spawned a generation of Karens / Darrens.
Dang, give good advice to a shop and a few generations it gets taken out of context.
The problem is that idea derives from an economics idea that “your customers preferences” are the ones you should gear your product/service to.
I like green so I stock 10 green boxes and 5 red boxes. At the end of the day I have 9 green boxes left but no red ones. The red sold out. The customer is always right it doesn’t matter what you like you should stock what they want because that is what will sell. (At least that’s what I was taught in my college economics class)
Yeah, the story behind it I heard was "The customer is always right [in matters of taste]".
Customer: Does this dress look good on me?
Sales Rep: Oh, yes! You look great! (regardless of actual opinion).
That said, when I looked into the origins of the phrase, there are several different stories behind it, so I'm not really sure which one is accurate. But yeah, regardless of origins, it's been twisted to enable some crazy senses of entitlement.
I don’t think it was ever “in matters of taste” either, just a more general “sell what people will buy, not what you think people should buy.”
All the Karens & Darrens should be paired up with medical records people:
https://youtu.be/qNDS4kVwA68
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https://piped.video/qNDS4kVwA68?si=J4mw0515oudmjyCa
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