this post was submitted on 05 Mar 2024
8 points (90.0% liked)

Lemmy.world Support

3248 readers
1 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world



founded 2 years ago
MODERATORS
8
submitted 9 months ago* (last edited 9 months ago) by s1ndr0m3 to c/support
 

After the update, I cannot see replies to comments. If I am logged out and view the post, all comments show. But when I log in I can see that there are replies to someone's comment but instead of showing the comments, I just see "2 replies." If I click to expand the comment chain, nothing happens. It's weird that everything looks normal if I'm logged out, but not when logged in.

Logged in: Logged in

Logged out: Logged out

Edit: I am also having a similar problem with the comments on this post. When logged in, no comments show, despite the comment icon showing that there are comments. I cannot even see my replies to other comments. I can see my comment reply to this post. If I log out, everything shows fine.

Edit2: I can see older comments on posts from a month ago. I don't know if this is a new comments issue, or something else. Unfortunately, I don't know anything about how lemmy works under the hood.

all 12 comments
sorted by: hot top controversial new old
[โ€“] ericjmorey 2 points 9 months ago (1 children)

Have you gone into your settings and verified that you're not blocking any accounts? There could have been an error in the database on the upgrade that inserted blocks. This is pure speculation but easy to check on your end.

[โ€“] s1ndr0m3 2 points 9 months ago (1 children)

It's not an account blocking issue. I cannot even see the comments on this post, including my own. I can only see your comment in my inbox. If I go to this post it does not show any comments, even my own replies.

[โ€“] ericjmorey 1 points 9 months ago

wild

Hopefully one of the admins can figure it out

[โ€“] s1ndr0m3 1 points 9 months ago* (last edited 9 months ago)

This is a test. I am commenting on my own post to see if I can see my own comment.

Edit: I can see this comment, just not any of the others, or my replies to those other comments.

[โ€“] [email protected] 1 points 9 months ago (1 children)

Did you check to make sure you don't have Neato in your blocklist?

[โ€“] s1ndr0m3 2 points 9 months ago (1 children)

I haven't blocked anyone. Weirdly, I don't see your comment, except in my inbox. If I go to my post and log out, your comment shows. If I log back in, I see no comments.

[โ€“] [email protected] 1 points 9 months ago

thats weird af bro.

[โ€“] PP_BOY_ -1 points 9 months ago (1 children)

This happens to me a lot, but the comments that show or don't show seem random. It's about 8/10 times I can see the comments. Opening in browser shows them just fine though. No idea how to fix

[โ€“] s1ndr0m3 1 points 9 months ago* (last edited 9 months ago)

Prior to the lemmy update, I had a comment viewing problem. Refreshing the comments in my app would fix it. This issue is happening when viewing lemmy in my browser as well as my app. Refreshing doesn't fix the problem. Only when I am logged out can I see the comments. I can only see and respond to your comment through my inbox. If I go to the post. It all disappears.

Edit: Weirdly, I can see your comment, but not any of the others.