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[SOLVED deleting all cookies] Cannot login on lemmy.world from Firefox (self.support)

submitted 2 years ago* (last edited 2 years ago) by Crul to c/support

4 comments fedilink hide all child comments

EDIT: Solved by deleting all cookies (check on Dev Tools > Storage > Cookies=. Thanks @CMahaff.

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Hi, I'm not able to login on lemmy.world from Firefox.

Here it is the screenshot with the HTTP calls.

What I've done and tried:

Today I learnt about https://mlmym.org/lemmy.world/ and gave it a try
Then I realized I had input my credentials without checking if it was trustable, so I went to lemmy.world and changed my password
To confirm the password had changed correctly, I logout out and when I try to log in, I could not
I've tested that I can log in using Ms Edge
I restarted Firefox in Troubleshooting mode (all addons disabled) and still cannot log in (the screenshot was taken in troubleshooting mode).
I've tested that I can log in via https://mlmym.org/lemmy.world/ (I know, now I should change the password again, but I wanted to get more info). This post has been sent from there.

Any idea (to fix or diagnose it further) is very welcome, thanks!

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[–] CMahaff 2 points 2 years ago* (last edited 2 years ago) (1 children)

Maybe clear site data / cookies for lemmy.world in Firefox?

If you click on the login API call in Firefox, it should be returning you a token. I'd be curious if the other calls show that token being used, or an old one.

Could maybe be some kind of front-end bug where it's using your previous token for some reason?

(And don't post the tokens here - they could be used to hijack your account :) )

[–] Crul 3 points 2 years ago (1 children)

TL;DR: Solved by deleting all cookies, there was a duplicated jwt cookie, thank you very much!

Maybe clear site data / cookies for lemmy.world in Firefox?

I thought I had already done that... I'm happy I forgot to say because I looked at the Storage > Cookies section and I saw 2 jwt with different values.

Could maybe be some kind of front-end bug where it’s using your previous token for some reason?

That's exactly what was happening (because the duplicated jwt cookie, probably). I saw that the first characters of the token were the same, but didn't really checked the rest. My bad!

(And don’t post the tokens here - they could be used to hijack your account :) )

Yeah, important advice. That's why I blacked it out on the screenshot.

Thanks again!

[–] CMahaff 2 points 2 years ago

Yeah definitely sounds like a bug, but glad you got it sorted!

[–] Takapapatapaka 2 points 2 years ago

Worked for me as well, thx people <3