this post was submitted on 23 Apr 2024
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Mildly Infuriating

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I pay all my bills online so I'm used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.

My password wasn't working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it's wrong. Now I'm locked out of my account for the 2nd time in two days....

I almost think it's a conspiracy to enable charging people more late fees.

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[–] [email protected] 90 points 2 months ago (4 children)

Password managers, people. Use a password manager

[–] [email protected] 37 points 2 months ago (2 children)
[–] solidgrue 8 points 2 months ago (1 children)

Many (if not all) of the KeePass clients are better than Lastpass, LogMeIn or any of the hosted solutions. More portable too

[–] [email protected] 1 points 2 months ago (1 children)

I'm planning to leave LastPass because of the concerns, but as long as I have my phone or an Internet connection, both of which are true almost all of the time, I have access to all of my passwords.

How does it get more portable than that?

[–] solidgrue 4 points 2 months ago (1 children)

KeePass works off of a local data store which you can sync up to the cloud, so you don't even need Internet access flto open your credentials store

[–] [email protected] 1 points 2 months ago (1 children)

LastPass does the same, afaik. I was specifically talking about the portable aspect.

[–] solidgrue 1 points 2 months ago (1 children)

Ah, that I did not know.

So it's an equivalent to lastpass for portability. My mistake.b

[–] [email protected] 1 points 2 months ago

No problem. I was more asking because I'm trying to figure out which to use next.

[–] [email protected] 2 points 2 months ago (1 children)

I use LastPass and haven’t had any problems

[–] [email protected] 4 points 2 months ago

I used to use them, but I jumped ship after they had repeatedly had security incidents that they downplayed the severity of.

I get that security is hard, but they just didn’t seem to prioritize it. And my trust in them was broken when they treated it as a PR issue instead of a threat to my security

[–] ChonkyOwlbear 9 points 2 months ago (4 children)

Maybe it's time to bite the bullet and take the time to set one up.

[–] [email protected] 12 points 2 months ago
[–] ElectricTrombone 5 points 2 months ago
[–] [email protected] 5 points 2 months ago

It's so much easier. I've got one password to remember, and I don't have to think about any others :)

[–] acetanilide 2 points 2 months ago

I know it's hard. Which is why I went off grid for a week or two and my partner set it up for me.

[–] [email protected] 6 points 2 months ago* (last edited 2 months ago) (3 children)

My credit card refuses my stored password unless I manually type it in. I've checked it multiple times for correctness.

[–] ToffeeIsForClosers 6 points 2 months ago

To try and thwart malicious scripted login attempts, some sites expect a manual keyboard action on the username and/or password fields.

You can use your password manager to populate the fields but then click each and add then remove a character. That usually handles it.

[–] [email protected] 1 points 2 months ago

This is where the password manager comes in. You don’t have to try to use your credit card to store passwords any more.

[–] [email protected] 5 points 2 months ago (1 children)

I use one and have still had the same issue with multiple credit card sites. The password kept in the manager just stops working.

[–] [email protected] 7 points 2 months ago (1 children)

Been using online banking for as long as it's been a thing and I have simply never had this happen. Guess I'm lucky.

[–] [email protected] 1 points 2 months ago (1 children)

Same here. It must be dependent on the bank and their caching system. Or it requires a password update every x months and these dumbasses aren’t aware lol

[–] [email protected] 1 points 2 months ago

I mean maybe I try not to use my credit cards all that often but like. You'd think there would be an email or something to let me know. I guess I could mark the date on a calendar but it's not like they tell you their password turnover expectations at signup. You'd also think the person on the phone could help fix it in less than an hour. I swear that lady had to send me like 20 password reset codes because none of them would work. And you'd also expect that that password would continue working for more than a week. Honestly the experience was so frustrating I literally just canceled the card. I know it's a credit ding but I have no use for a card I can't pay off without going on an epic quest.