Developers of Cities: Skylines 2 have noticed a growing toxicity in their community, which is affecting engagement and creativity.
The CEO of Colossal Order expressed concern about the negative impact of toxicity on the team and the community.
The developers still encourage helpful criticism from the community but ask for it to be constructive and kind.

Archive link: https://archive.ph/mVaIY

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[–] Cypher 98 points 11 months ago (5 children)

Such a toxic community! I popped over to reddit and saw posts like this

https://old.reddit.com/r/CitiesSkylines2/comments/19bq6q3/keep_running_into_a_bug_that_destroys_my_tax/kitiiqn/

This bug was introduced with the last Patch last year before they went for christmas/new year holidays. They are back since 1 week now and i think and hope they patch it as soon as possible . To be fair its only a Problem early till midgame before you got youre economy half way working, after this point you dont have money Problems at all . I find the ai pathfinding + the cargo System more gamebreaking then the money bug

On steam checking new reviews shows people are unhappy and refunding but there’s hardly any vitriol there either. Moderators are quick but not that quick.

Over on the official forums we see complaints, disappointment and frustration but little in the way of outright hatred.

I’ve yet to run across anything that crosses a line in terms of content I would moderate, however that doesn’t mean moderators didn’t nuke such comments before I could see them.

This looks like the expected reaction to a game being broken on release. The devs are simply shifting blame to the community.

[–] echo64 39 points 11 months ago (1 children)

This is a good time to introduce survivorship bias. You are looking at what is still there. Not what has been removed, burried or was done via dms/non public comms.

Or maybe you are right and they are just making up the toxicity remarks.

[–] Cypher 37 points 11 months ago

however that doesn’t mean moderators didn’t nuke such comments before I could see them.

Im well aware of survivorship bias and even addressed it in my comment.

It isn’t the first time devs have shifted blame for their failures to their customers.

[–] [email protected] 7 points 11 months ago

Seems more like the managers are shifting blame to both the devs and the community. The people who planned out the development timeline and didn't provide an adequate amount of time for QA and bugfixes before release are the ones ultimately responsible.

So now they're telling the paying customers to "stop being toxic to our devs" instead of taking responsibility for their decisions.

[–] [email protected] 7 points 11 months ago

"We released a garbage unfinished game that didn't run properly and wasn't that good, but it's the players fault."

[–] DaMonsterKnees 6 points 11 months ago

Thank you for the legwork!

[–] [email protected] -1 points 11 months ago

I wonder how much of the negative feedback is The Sims style issues where a lot of content is either going to be patched in later or come in as DLC but in the meantime something just feels like it's missing.

A slightly separate issue than just bugs but then again didn't some traffic issues in the original game get fixed that way?