this post was submitted on 28 Sep 2023
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A critical fiber line was cut in the Toronto Don-Mills area on September 25th by a Metrolinx construction crew.

The fiber line is critical to parts of the GTA and parts of Ottawa.

Customers and third party internet providers relying on Rogers infrastructure have been left without internet or degraded speeds.

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[–] [email protected] 17 points 1 year ago (3 children)

This was the norm when I was with Rogers. LOL

[–] NarrativeBear 2 points 1 year ago (4 children)

Pretty same when I was on Rogers. Though the only providers available in my area run on Rogers infrastructure and are directly effected.

Can't believe a service provider this large would allow a construction company to cut a main line this large that connects almost all of Toronto and many parts of Ontario.

[–] [email protected] 4 points 1 year ago

Roger's didn't let them cut it - the construction crew was negligent. They should have had the line (and any other utilities) located before working and using non destructive means (usually a hydro-vac) to safety work around the cable. Causing damage like this comes with large fines to the construction crew.

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

They don't allow it. It happens. Unless you have someone watching the backhoe in real time with like a stun gun pointed at the operator, you WILL get infrastructure wrecked. The can't know and care about every wire laid down there, and there are a lot.

Remember, kinder Morgan was off by 40 feet on it's as-built diagram, which the operator was using to ensure he didn't spike the pressurized oil line. Since I'm writing it here, you know a geyser happened, coating homes and property downwind.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Can’t believe a service provider this large would allow a construction company to cut a main line

What business wouldn't love the large cost of repair and loss of angry customers? How could they resist allowing it?

Of course they don't allow it...

[–] [email protected] 1 points 1 year ago

That's interesting. My speed with Rogers ignite have been extremely stable.

I just hate the fact they increase my bill randomly and I have to call to get it lowered. Should be illegal, especially since I'm paying a criminal amount already.

[–] [email protected] 0 points 1 year ago

Yeah. This was regular for Ottawa.