this post was submitted on 04 Aug 2023
5 points (77.8% liked)

Lemmy.world Support

3248 readers
26 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge

You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

Follow us for server news 🐘

Outages πŸ”₯

https://status.lemmy.world

founded 2 years ago
MODERATORS
ruud
MrKaplan
jelloeater85
lwadmin
Serinus
5
Problem with pinned posts not unpinning in different instances (self.support)
submitted 1 year ago* (last edited 1 year ago) by Photographer to c/support
3 comments fedilink hide all child comments
 

Hi,

Having a problem with [email protected] when users visit on different instances. We use pinned posts for race and session discussion, but it appears that some of these posts are getting stuck for users who view from another instance.

Viewing the community from feddit.uk or feddit.de shows the Hungarian practice session from two weeks ago still pinned, and lemmy.ml shows the Belgian sprint race from last week.

https://feddit.uk/c/[email protected]
https://feddit.de/c/[email protected]
https://lemmy.ml/c/[email protected]

I wasn't aware of this until now, but it makes it harder for users on other instances to use the community during live events.

you are viewing a single comment's thread
view the rest of the comments
[–] cerevant 2 points 1 year ago (1 children)

This sounds like a known issue: moderators setting a post to featured doesn’t work properly if they are logged in to an instance other than the one the community is hosted on.

[–] Photographer 1 points 1 year ago (1 children)

Similar but different, native mod, external user

[–] cerevant 1 points 1 year ago

Hm, you are right - looks like it has gotten worse.

The bug I referenced has been confirmed to be a federation issue, so it might be related. It does seem to be intermittent when the mod is native, where it is 100% when the mod is remote.