this post was submitted on 15 Oct 2024
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I work in retail so the only thing that changed for me during the pandemic was my level of anxiety.
I worked in retail too! In March of 2020, I got laid off, took a couple weeks to have my first vacation in years, then after some introspection about how id been working for a decade and was still making minimum wage I realized ten years had been worthless. It was rough but I went back to college and now have a cushy cybersecurity job in government.
I don't miss retail one bit. Hope you're doing better and building an exit plan
As someone in classes now ( at 44, hope it isnt a mistake after so many years of customer service) hoping for a cushy cybersecurity job in the future... can you give some advice on other key terms that might be used on the job searches, or closely related fields? I'm still pretty early on in my learning but trying to look around at what my best niche may be in the future.
It's not. Simple reality is your going to end up in help desk (you might end up in a SNOC or related but ultimately I'd advise help desk just so you learn some real world ops). Security, like it's engineering counterparts is not something you can do with zero experience in the industry. The two hardest job interviews you will ever have in the general it industry are getting into help desk, and getting out of help desk.