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How to reset a locked iPad? (self.asklemmy)

submitted 5 months ago* (last edited 5 months ago) by nicgentile to c/asklemmy

10 comments fedilink hide all child comments

At my work, they recently cleared out the lost and found and were going to trash stuff. I ended up with a clean practically new iPad. The previous owner was not contactable for over a year. He left his Apple details on and his passcode was 12345 (I kid you not). I want to unlock it from his Apple account so that I can hard reset it. What can I do here?

*Edit: So, after exploring it a bit more, I found a password list in the Passwords. Literally, the first password I put in was the correct one. Lol. It has been freed.

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[–] [email protected] 2 points 5 months ago

Yup. Our receipt didn't have the SN on it so they told us to write it on the receipt and scan/send. Of course, they rejected it a dozen times.

Apple's CS is designed to make you just give up. But, unluckily for them, I have infinite patience. Fun fact, Microsoft's support line stops playing music after 3 hours of waiting.