this post was submitted on 09 Jun 2024
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Every LG and Samsung major appliance I've had has broken within 5 years.
Refrigerators, washing machines, and dryers.
Prior, I only ever had 80s era American tank energy hogs. Switched back to American brands in the last few years, so too soon to tell if they'll work out better...
Here's to hoping.
Oh, and having dealt with LG warranty for both electronics and major appliances, I'll never buy another LG product that isn't a monitor.
LG monitors are the only higher end LG product's I've owned that have survived well past the warranty date.
I think Samsung is generally considered trash now. I certainly will never buy any of their "smart" objects either, especially not an ad-ridden TV.
I can confirm Samsung appliances are complete trash. Every single one I've owned has either died or had a non-replaceable part fail within a couple years. We had a Samsung fridge at one point and one of the door switches failed. No big deal right, easy to replace? No, apparently Samsung used some kind of custom switch instead of the bog standard cherry contact switch that basically everything and everyone has used for decades, and it's no longer being manufactured.
My dad bought me a ridiculously expensive (like $400) Samsung vacuum that I loved. It was strong, it came apart in really cool ways to make it versatile, etc.
It failed in less than a year.
The $60 Walmart special Bissell that I went and bought to replace it lasted for 8.5 years before the motor burned out (I screwed up and it got too much pet hair in it). I bought the same one again and it's going on 5+ years with no issues.
Samsung certainly seem very aware of return window timing. 8.5 years is much better!
I wish some of this stuff was more standardized. In an ideal world one should be able to just replace a motor and keep on going. (Like without needing to learn any wiring and so on.)
I’m gonna offer some contrary evidence: I have a Samsung from 2013 that’s still working perfectly. It did have an issue with the icemaker seizing up, but they have a program where they send a tech out to repair it for free, which I took advantage of. The newer appliances can last a long time in some cases.
There’s also many old fridges that did die, including multiple of mine growing up in the 80s. You just see the ones that happened to survive.
Samsungs don't just fail; they are incredibly precisely engineered to fail on purpose not too long after the warranty ends.
I had a Samsung front-load washing machine that failed after maybe six years or so: the drum quit turning and it started making a terrible banging noise instead. I decided to take it apart to see what went wrong. Every single part in it was pristine and in perfect working order -- electronic parts, mechanical parts, rubber parts, plastic parts, even the stainless-steel parts exposed to the water and detergent all that time -- everything looked brand-new.
That is, except for the "spider arm," which is the large bracket that connects the axle to the drum. That one single part was made out of a completely different kind of metal and had corroded completely through. It was blatantly designed not to stand up to water and detergent. The excellent condition of the metal in the rest of the machine showed that they were perfectly capable of choosing the right material for the job, but deliberately chose not to. It was the most brazen, shameless instance of planned obsolescence I've ever heard of before or since.
(Not my pic, but it looked pretty much like this -- except mine was in three wholly separate pieces! And, as I mentioned, the axle and drum were shiny and brushed, respectively, with zero rust or residue of any kind at all.)
Wtf?
Think I'd be making an aluminum or stainless plate to put on there and use through-bolts to mount it with some silicone to seal them.
It's true. I fixed a Samsung LED TV that wouldn't turn on. They used a tiny resistor that I thought was a fuse.
That resistor was chosen so that it always ran hot and failed after about 3 years of normal use. I put in a bigger one with the same resistance that stays cold and now have the TV for 5 years.
Even those can have duds. My very first ultrawide was an LG, paid more money for it than any other monitor in my life because I've never had a montitor fail.
Died after 1.5 years and the warranty was only a year. I was so pissed.
https://www.reddit.com/r/ultrawidemasterrace/comments/m3r0wl/psa_the_lg_34gk950fs_horizontal_lines_problem_is/
That is extremely unlucky but also sucks that the us won't enforce bigger warranty windows for products meant to last much longer than a year.
For washing machines, buy used Speed Queen commercial units.
They cost as much as new consumer high end units, but they're designed to be repaired, plenty of parts available, and they don't break in the first place.
The Speed Queen small washers at my local laundromat are about $2500 on the used market (in good running condition, with known hours on them). They're quiet, and don't shake for any reason.
I bought an expensive Samsung microwave thinking it would outlast the cheaper ones. The thing actually started to rust in the first few months something not even the cheapest microwaves have done on me.
Last Samsung appliance I'll ever buy luckily I'm in the UK and got my money back.
First mistake was to not look at what repairman recommend because none of them will tell you to buy either brands, they'll tell you to buy from the Whirlpool family if you're going for "low cost" brands (vs brands like Bosch, Sub Zero, Miele...)