Also quick question, what [tag] should I put in the title for troubleshooting? Thank you
Issue: pc does not display with upgraded cpu
Build/parts available:
- Asrock b550 phantom gaming (PG) velocite. Updated bios to v3.4. its PDF manual linked here
- Amd ryzen 5 5600x, trying to upgrade it from a ryzen 3 of the 3000 series. Both are AM4. The ryzen 5 requires a gpu for display, the ryzen 3 has integrated graphics
- 1060 gpu (temporary, eventually going to be replaced with a secondhand Nvidia gpu, possibly 2070)
- HDMI cords available atm only
- 750w psu
- 2x16 ddr4 (~2800 or so) ram
Sorry for some of the imprecision here. It's a fam's pc, and I could get the part #s later as suggested.
When powering on pc with the ryzen 5 cpu, all fans spin (even the gpu's), all rgb lights turn on, but nothing displays through the gpu. There is a red led display showing changing 2-character codes during boot; it stops and hangs on code F9 with the ryzen 5 cpu. This is ASROCK's Dr Debug code display to help diagnose issues. The manual for this particular mobo does not list F-series codes. The above build works fine and automatically outputs display through the 1060 with the ryzen 3 cpu installed.
Things I've checked:
- PSU is on, cables plugged in fully, all devices needing power cables (SSDs, mobo, cpu, gpu) are seated well
- Reseated gpu and ram. No change in outcome with ryzen 5 cpu.
- Updated drivers up the wazoo, windows 10 OS.
- CPU power pins on motherboard: only the 8 pin half is plugged in on the mobo. Pc does not power on with the additional 4pin socket plugged in for either cpu.
- Bios updated to version 3.4 to ensure 5000 series cpu should work with this mobo. Bios update flashed using the old CPU. The bios gave no error messages, and said it updated successfully. I don't remember what the old bios version was, but the power on process hung at Dr Debug code F9 for the ryzen 5 both before and after updating the bios. No display before or after bios update.
- Debug code F9: the only sources I've checked out so far were this one listing the codes and this one person with a similar code output.. I'm not sure what more to do with this information, unless I just try flashing the bios again? From v3.4 to v3.4 again? Idk? But it seems like a lead only because I have done so much physical troubleshooting already.
- Reset cmos by unplugging psu/turning off, and removing cmos battery and jumping the cmos-reset pins for a few minutes.
- Display output settings: checked if the BIOS settings had a setting to switch/force use of gpu for display; I found no such thing for this mobo. I couldn't tell if windows has any such feature, not that I think it would matter since the pc couldn't get to boot with the ryzen 5.
I've switched out the CPUs so many times trying different configurations, I'm down to the watery last of my thermal paste tube. I even loaned my AMD gpu, and we're getting the same outcome: lights and gpu/case fans working, debug code F9, & no display. I left the ryzen 3 in just to at least leave the pc in a working state. Before I drop by the store to pick up paste, I'd rather have an action plan.
Hoping someone has advice for things I haven't tried yet. Thank y'all for reading this far.
Edit: clarity, my bad
*glances over at my newpipe subscription list*
Yeah, I think you're right