this post was submitted on 01 Jul 2023
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Lemmy.world Support

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This account is unverified, but I can post with it on PC, can't login on mobile (self.support)
submitted 1 year ago by jantin to c/support
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tl;dr: This concerns the account I'm writing this from. I logged in on my PC (Windows 10, Vivaldi browser) with "Password reset" a few days ago and I stay logged in, but I cannot log in through apps or on mobile, Liftoff says my email is not verified.

So the story so far: I tried to register to lemmy.world. Typed in my e-mail, nickname and password (made sure all are under 20 characters). Pressed "register", got a prompt about a confirmation e-mail incoming. The e-mail never arrived, I read afterwards that this was disabled. Tried to log in with the set login and password, failed. So I thought "well maybe I made a typo in the password" and went on to password recovery. The email arrived correctly, I went to the page for typing the new password, typed it and got logged in. "Weird, but works". Too bad now I can't log in on mobile browser. What I tried:

  • the lemmy.world website in browser -> does nothing (short spinning on the "Login" and that's it)
  • wefwef app in browser -> this one tells me to check credentials and try again
  • liftoff app -> LemmyApiException: email_not_verified This is why I believe it is because I have bypassed the registration procedure with the password changing trick.

So my questions: Can I verify email now that I'm registered and a few posts in? If not do I need to create a new account if I want to browse on mobile?

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[โ€“] flubba86 2 points 1 year ago (1 children)

They just enabled a workaround to this issue on the server. Can you try it again now to see if it's working?

[โ€“] jantin 2 points 1 year ago

I have tried right after you replied and then again a few hours ago and again now. Nothing has changed, I get the same problems/errors.