this post was submitted on 01 Sep 2023
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At my org we have some legacy software that uses the google analytics api. As you may be aware, that api has been discontinued for some reason. This application is going to nearly impossible to port to the new api.

There is no way to bring back the old api so we are looking at a few weeks of parcial downtime. I only took me a few weeks to figure that out.

Google cloud console is one of the most confusing websites I have ever seen. Each function is a separate page that has 300 menus and drop downs that take you to seperate pages. You want to see api permissions? Api permission manager. You want to see analytics? Analytics manager. You want to turn on a new api? Separate page.

Why!

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[–] slazer2au 24 points 1 year ago (2 children)

So you don't have application lifecycle management?

[–] breakingcups 39 points 1 year ago (2 children)

I'm the first to shit on Google, but this change was communicated so far in advance it really is on OP and his company. They could have been ready long ago.

[–] slazer2au 11 points 1 year ago

It's like the people bitching about MS changing Azure AD to Entra and how they have to rewrite part of their automation flow. But the module to access Azure AD has been on the depreciation path for over a year.

[–] [email protected] 6 points 1 year ago

Its a small business that I came into. Previous people didn't do there job very well and left very little documentation

[–] [email protected] 17 points 1 year ago* (last edited 1 year ago) (3 children)

They communicated this to all users of the old api repeatedly for like at least the last year. Why didn’t you fix this like months and months ago?

[–] [email protected] 10 points 1 year ago

About 10 years ago I had just started at a company that had previously made Flash widgets (weather/sports/stocks) to put on your site. They had pivoted to JavaScript tools about three years before I joined the company, and had discontinued their Flash support a year earlier.

The very first conference call I had with a potential customer was actually someone who claimed to be losing billions of dollars because our Flash widgets didn't work anymore. They were livid that we'd stopped supporting them, and threatened to sue us if we didn't turn it back on.

The poor sales rep and I didn't know what to say, because she had started about a week before me and didn't even know we made them. I'm guessing they didn't sue because we never heard about it again.

tl;dr - Users are idiots.

[–] [email protected] 2 points 1 year ago (1 children)

I guess I wasn't on the mailing list? All I got was a weeks notice

[–] [email protected] 5 points 1 year ago

If you have access to the analytics, you should have received several emails over the last year. Everyone of my coworkers with access and myself all got the emails.

[–] foggy 9 points 1 year ago

The worst thing is that they haven't figured out how to update their help pages to reflect changes they make to their products in any kind of adequate manner.

[–] [email protected] 7 points 1 year ago

Don't expect sympathy from the victims of google analytics. It failed on your side, and you cannot get it to work? Good. Good for humanity.

[–] [email protected] 4 points 1 year ago

For some reason, thanks i needed that laugh this afternoon.

[–] DarthBueller 1 points 1 year ago

My GF is an analyst and she was showing me all of the ways the new API is going to piss off her firm’s clients with all of the changes. I won’t pretend to understand it. Excessive rounding making it difficult to get the resolution some clients expect? Something about midnight causing duplicate counts… there was a lot. Mainly it seemed like issue would be the major corpos being mad at the firm because the reporting can’t be exactly the same as it was before.

[–] [email protected] -2 points 1 year ago

Google is a consumer products company. Tell yourself this when things arent working out with them.